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Hotel España

3.0 star property

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Photo gallery for Hotel España

Front of property
Reception
Minibar, in-room safe, individually decorated, individually furnished
Combined shower/bathtub, hair dryer, towels, soap
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Restaurant
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ Morande 510 - 7500000, Santiago, Region Metropolitana, 8340296
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Santiago Town Square
    ‪3 min walk‬
  • Place, Mercado Central
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel España

A restaurant, a coffee shop/cafe, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel España offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel España. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Plaza de Armas and 7 minutes by foot from Palacio de la Moneda
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the historic Hotel España.

This Colonial Santiago hotel is smoke free.

CARAMBA - This restaurant serves breakfast and lunch. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CARAMBA

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • In a state park

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1927
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel España

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel España Santiago
España Santiago
Hotel España Hotel
Hotel España Santiago
Hotel España Hotel Santiago

Hotel España Reviews

Reviews

6.0
Rating 10 - Excellent. 14 out of 218 reviews
Rating 8 - Good. 62 out of 218 reviews
Rating 6 - Okay. 76 out of 218 reviews
Rating 4 - Poor. 37 out of 218 reviews
Rating 2 - Terrible. 29 out of 218 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na compra do pacote estava incluso café da manhã no Hotel, No entanto ficamos sem o serviço citado acima, ou seja ,pagamos por um produto que nao foi fornecido. Lamentável.
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for 2 days when the temperature outside was freezing Extremely dusty hotel to a point where i am coughing badly.
Stayed 4 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Instalaciones basicas...Parece mas Motel....pero limpio
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Reforma urgente

Hotel é muito antigo! Fiquei com medo de andar de elevador de tão velho que é. O quarto é confortável e tem ótima localização, porém não voltaria a me hospedar lá
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
When I arrived, the hotel didn’t have the Hoteles.com information available, I had to email them the confirmation ticket from the app. The room that they give me had 4 single beds (instead of the single bed that I reserved). There was some mold on the walls of the room. It was big, though.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
OK OK OK !!!!!!!!!!!!!!!!!!!!!! It was what i expected! Perfect location! A little decrepit, but acceptable! I was not expecting a XXXXX hitel, so I am satisfied!!!
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não indico este hotel

Hotel em mal estado, mal cuidado. Haviam cabelos na minha roupa de cama (embaixo da manta...no lençol mesmo). Não é possivel relaxar nesse hotel pela precariedade das coisas, você fica preocupada com tudo, desde higiene até instalações. Não indico.
Verified

8/10 Good

Xavier

Liked: Staff & service
Disliked: Property conditions & facilities

Hôtel bien situé.

Bien placé, au centre ville, on est proche du transport public et de certains sites d'intérêt. On regrette cependant des installations un peu vétustes et trop de bruit pendant la nuit à cause de la boîte de nuit située juste à côté.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Gần trung tâm

Khách sạn gần trung tâm nhưng nhân viên không biết nói tiếng anh, khách sạn cũ, không có người hướng dẫn lên phòng, thang máy cũ kỹ. Dịch vụ đưa ra sân bay thực tế là gọi taxi giúp.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

alfredo

Disliked: Staff & service

Excelente localização

O hotel tem de melhor a sua localização e estacionamento fácil, porém caro quando se trata de pernoite. Hotel antigo, castigado, tem uma equipe de recepção muito indiferente ao hóspede. O maior atrativo é sem dúvida a localização.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt mitten im Zentrum von Santiago de Chile gelegen, nur zwei Häuserblocks von der Kathedrale und dem "Plaza de Armas" entfernt, Supermarkt in unmittelbarer Nachbarschaft.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Location is good.

The hotel staff was not that friendly and careful. They wouldn't provide any help or answer your questions and the access card to the room did not work and had to come down via stairs asking reactivating twice.
Stayed 3 nights in Dec 2017
Verified

4/10 Poor

kawagu-

Disliked: Cleanliness, property conditions & facilities, room comfort

old hotel

hotel is old. so I was afraid of elevator. This hotel is included batth. this is cheap.
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Sara

Liked: Staff & service, room comfort
Prisvärt. Hotellet är slitet, men ligger i perfekt läge. Vi stannade 1 natt och köpte egen frukost.
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

Sadly the hotel has seen better days. Dark, dusty and in need of a revamp
Stayed 1 night in Aug 2017
Verified

8/10 Good

ELSA LORETO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien , todo ok
Stayed 3 nights in Aug 2017
Verified

2/10 Terrible

Simeon M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Lugar

El hotel esta horrible, de hecho es de paso, nada que ver con las fotografías que ponen en la página ni con el número de estrellas que muestra en la página, muy inseguro, las ventanas no cierran, tuve que cambiar de hotel después de la primer noche ahí y se niegan a hacerme un reembolso de las noches que no estuve, así que mi estancia en el país me costó lo doble de lo presupuestado. Terrible de verdad
Stayed 7 nights in Jul 2017
Verified

6/10 Okay

Renata

Liked: Cleanliness, staff & service

Não vale a pena

O hotel é bem antigo e não oferece café da manhã. É perto do metro e das atraçöes do centro da cidade.
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Magda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrível!

Ao chegar notamos que no quarto não tinha água quente, estávamos num frio de 3°. Liguei pelo menos umas 4 vezes na recepção e água não "esquentou", deixamos a água ligada, a pedido do recepcionista, por muito tempo. No banheiro não havia um amenitie e nem tapete! Os recepcionistas não sabiam indicar nem o restaurante da esquina e não foram solícitos para nada! Foi muito desagradável!
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

HOTEL NÂO CONDIZ COM O QUE ESTÀ NO SITE HOTEIS.COM

Três coisas não me deixaram satisfeita: wi-fi não funciona dentro dos quartos, se precisar usar precisa se dirigir as áreas comuns; chuveiro com problema, quando colocava na água quente diminuia o volume da água; tomar banho bem complicado dentro de uma banheira em pé com risco de cair ao sair; e o café da manhã oferecido por um serviço terceirizado anexo ao hotel de péssima qualidade... Hotel bem localizado, mas precisando de reparos.
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not go to this hotel

I had read mixed reviews about this place and thought that it would be on the shabby end of acceptable. We were shown a total of three separate rooms on the fourth floor and all of the them were absolutely unacceptable to stay in. They had open holes in the walls, mildew and mold on the ceilings and evidence of serious structural decay in the rooms. Several parts of the hotel were in darkness due to non-functioning lights. This place is not simply a little past its prime, it is an actively neglected property with substandard rooms. While the staff were helpful and respectful, we were so disappointed we left after one night. I am hopeful Travelocity can get us a refund, but frankly they should not partner with this property at all. This is not even worth it for the cheap price.
Verified

6/10 Okay

BEERNARDETE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hôtel bien placé!

Le séjour été impeccable Santiago c'est très beau et propre, jolie à visite !
Verified

6/10 Okay

Dave

Disliked: Property conditions & facilities, room comfort

Should have read the reviews

Ac didnt cool down room. Probably hotel has seen better days
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice central location

This hotel is two blocks from the Plaza de las Armas, which has both the cathedral and many radiating pedestrian streets filled with vendors and tourist oriented things. That's the good part. The hotel has seen better days. The towels were frayed and thin, the lighting pretty bad in the room, and since I got an interior room (windows onto a light well), no view at all, but definitely couldn't help but hear another couple going at it throughout the day (three times). There's no complimentary breakfast, and the adjoining cafe seemed like a ripoff.
Verified

4/10 Poor

Yanin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Úrgele renovación.

El lugar está céntrico pero está muy feo. Está muy viejo y descuidado. Tal vez estaba a la vanguardia a principios de la dictadura de Pinochet pero YA NO. Le urge una super renovación y mejorar todos los servicios, sobre todo el "restaurante" y lo pongo entre comillas porque eso es más bien un congal. Con una mega limpieza, completa renovación y tal vez un exorcismo y este sería un hotel agradable.