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Hotel ibis Santiago Providencia

3.0 star property

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Photo gallery for Hotel ibis Santiago Providencia

Daily buffet breakfast for a fee
Property video
View from property
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida Providencia 1187, Santiago, Region Metropolitana, 7500585
  • Place, Nescafé Theater of The Arts
    ‪2 min walk‬
  • Place, Clínica Indisa
    ‪16 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

8.2 out of 10
Very good
(98 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

7.2 out of 10
Good
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, a wardrobe, a door, an air conditioning unit, and a window with curtains.

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Parking included
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The price is €56
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About this property

Hotel ibis Santiago Providencia

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel ibis Santiago Providencia include complimentary wireless internet access and a coffee shop/cafe. Change of towels is available on request.
Hotel ibis Santiago Providencia offers 182 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel ibis Santiago Providencia's great location gets high marks from our customers. During your stay, you're just a quick walk from Nescafé Theater of The Arts. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Olivia Cucina Italiana
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Costanera Center and 7 minutes from Parque Arauco Mall
  • Local-area, ski, and shopping center shuttle service available for a fee
  • Dogs welcome for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Olivia Cucina Italiana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered parking on site (CLP 6,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 11,900 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Olivia Cucina Italiana

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 11900 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CLP 10640.00 per day
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 11900 per person
  • Covered self parking fee: CLP 6000 per day
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ibis Santiago Providencia
ibis Santiago Providencia
Hotel ibis Providencia
ibis Providencia
Ibis Santiago Providencia
Hotel ibis Santiago Providencia Hotel
Hotel ibis Santiago Providencia Santiago
Hotel ibis Santiago Providencia Hotel Santiago

Hotel ibis Santiago Providencia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1002 reviews
Rating 8 - Good. 334 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

libay

Liked: Cleanliness, staff & service
Excellent location and great customer service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Pleasant staff. Clean room with a walk-in shower, serviced daily. Breakfast starting at 6:00 am
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful rooms and convenient location.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Fernando Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More variety on breakfast
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Sung Bin

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location by Manuel Mott subway station and the west side of Providencia.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good CS and nearby all the attractions!
Verified

10/10 Excellent

debbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel close to all transportation and dining. Great customer service.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Martin javier

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 7 nights in Mar 2025
Verified

8/10 Good

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modernly equipped and comfortable though compact. The staff is friendly and helpful.
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Erwin

Liked: Cleanliness, property conditions & facilities
Xx
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
we travel for business and location was perfect! good staff ready to help!, clean.. overall i recommend it!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Smooth and very friendly staff. Helped me with the process and truly pet friendly. Would recommend.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Isabel

Small besroom
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Leonardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for the quality of rooms.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Viviana

Liked: Staff & service, amenities
It was. Ok no shower cap no telephone the bed was Ok
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Mica

Liked: Cleanliness, amenities
M
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Benoit

Liked: Amenities
As expected from a Ibis...
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service

Good price, reek of cigarettes

For the price, the room was comfortable and clean. However, even if the building is entirely smoke free, our floor and room has a bad cigarette stink. Breakfast was ok. Location is very good, near a metro station and a lot of restaurants and stores.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good, safe, medium-sized hotel in an interesting neighborhood. Plus it is close to the subway. The staff are the best part of the hotel. They are polite, friendly, efficient and reliable. They work very hard for the guests. They also speak excellent English. The staff are the best feature of this hotel. Shoutouts to Rodrigo and Oliver who were so helpful and worked do hard.
Stayed 7 nights in Mar 2024
Verified

2/10 Terrible

SUNIL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is too bad.Hotel management pocketed my money even though I checked out 3 nights earlier they refused refund.
Stayed 6 nights in Oct 2024
Verified

6/10 Okay

Allan

Underwhelming and meh

I checked in to find a card on my bed asking for a tip. Bad first impression I have to say. I am not opposed to tipping but there has to be a service done. Why would you just ask for money when you literally haven’t done anything? Leave a water bottle or something at least. The room was the size of a closet and the fan/ac unit did not work. At least the front desk wasn’t bad. The girl working was nice. Silver lining right?
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sandra B

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto confortável, bastante tomadas, vista maravilhosa, chuveiro maravilhoso!! Café da manhã estava perfeito.
Stayed 4 nights in Mar 2026