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Hotel Plaza San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Enjoy a drink at the bar, surrounded by a selection of beverages and a beautiful flower arrangement.
Relax in this stylish living room with a comfortable sofa, coffee table, and side table, featuring a beautiful vase and large window with sheer curtains.
Relax by the pool surrounded by lush greenery and a soothing water feature.
Two single beds with white linens and red-striped accents, a desk with chair, flat-screen TV, and a wardrobe.
Guests enter through large arched doorways into a classic lobby with wooden paneling and glass doors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪6 min walk‬
  • Palacio de la Moneda
    ‪7 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Relax in this stylish living room with a comfortable sofa, coffee table, and side table, featuring a beautiful vase and large window with sheer curtains.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Relax in a spacious room with a large bed, wooden bench, and comfortable seating area.

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Two large beds with matching headboards, a desk, and a flat-screen TV.

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Classic hotel room with two single beds, a desk, and a chair, offering a comfortable space to rest and work.

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Relax in a spacious room with a large bed, striped bench, and comfortable chairs.

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Plaza San Francisco

Hotel in Santiago with a full-service spa and free breakfast
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The free breakfast at Hotel Plaza San Francisco gets high marks from our customers. During your stay, you're just a quick walk from Barrio París-Londres. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by foot from Palacio de la Moneda and a 4-minute drive from Medical Center Hospital Worker
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 928 reviews
Rating 8 - Good. 242 out of 928 reviews
Rating 6 - Okay. 50 out of 928 reviews
Rating 4 - Poor. 13 out of 928 reviews
Rating 2 - Terrible. 19 out of 928 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio Aguirre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located in Santiago's old downtown area located a few steps from old historic buildings. The hotel is very well maintained and clean. It offers a well varied breakfast option and quiet rooms with beautiful wood finishes. Staff is courteous and polite. We will be recommending this hotel to our snowbird friends and we will be coming back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and beautiful hotel

This hotel features a classic style. It is cozy and beautiful. Conveniently located near the San Francisco Church, the San Francisco Museum, the París-Londres Barrio, the Universidad de Chile, and the subway station, you must taste the hotel bar's amazing Pisco sour!
Stayed 2 nights in Apr 2025

2/10 Terrible

Thaer

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A really friendly staff as well as better than average breakfast... a really nice bar with friendly staff. The check in staff was accommodating and friendly and the porter staff was attentive and helpful. Good location for close (7 minute walk) to some great bars and restaurants as well as pop-up shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

maysun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are friendly, and polite
Stayed 4 nights in Mar 2025

8/10 Good

Sebastian Max

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice but not that nice.

Great restaurant even though it was hot in there. The room was nice but the hot water didn't work one day. Also no cable. Just local tv.
Stayed 2 nights in Mar 2025

8/10 Good

Abdolreza, North Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Nice, polite, and friendly staff. Location is awesome. The only thing we noticed was on 11th Floor the smell on the corridor like sewage all over that floor but not in the room! The other thing, SPA facility is very limited and don't expect a professional one! Overall we would definitely recommend to stay here.
Stayed 6 nights in Mar 2025

10/10 Excellent

Zhao Qing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is beautiful. The breakfast is excellent. The room is spacious and clean.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rossana

Disliked: Staff & service
Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel, fine restaurant, and very helpful stuff
Stayed 2 nights in Mar 2025

10/10 Excellent

Millie

Liked: Staff & service, property conditions & facilities, room comfort

Pre-cruise stay in Santiago

Impecable service. Nice spacious room. Great buffet breakfast. Only negative was some mold on the shower area wall.
Stayed 1 night in Mar 2025

8/10 Good

HAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Friendly staffs. Great breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized room and comfy bed. Well sound proofed from the traffic outside. Breakfast was great too. Very handy to the Metro and buses. Had a blocked sink in bathroom but fixed quickly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly Staff

Smooth Check in and Check out. Room was clean except the washroom was not cleaned from previous Check out, toilet bowl had poo sticking, both sinks were dirty with stuff from the nose, didn't complain to the front desk as we were tired from 20 hour flight and all day sight seeing. Breakfast was good. All the staff was friendly and helpful. Would recommend and stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at Santiago's downtown

Very convenient location, friendly staff, beautiful forniture...a very nice stay at Santiago's downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, WINDSOR

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic for visiting and sightseeing around Santiago. The staff was super friendly and helpful. Great full breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Setha

Stayed 1 night in Feb 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kwok

The room is clean with good size KWF
Stayed 1 night in Mar 2025

10/10 Excellent

Ki Soo

Stayed 1 night in Mar 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Nice bar and a very very good restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel quite close to the old area of Santiago. Very friendly staff, the only thing we didn't like was the overly strong perfume they use in the lobby which was over powering! Other than that it was a little gem.
Stayed 5 nights in Feb 2025