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Hotel Plaza San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Indoor pool
Superior Twin Room
Property entrance
Standard Double Room, 1 King Bed | Bathroom
Breakfast buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Place, University of Chile
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Plaza San Francisco

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the sightseeing around Hotel Plaza San Francisco. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from Plaza de Armas and 6 minutes from Movistar Arena
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qinghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staffs.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, friendly and helpful staff. Great location. Would definitely recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and clean and great location. staff was exceptional
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The property is a classic old hotel. Lots of beautifully stained wood, but a bit worn out looking.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

norberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and the personel. Very kind and courtes. We enjoy the hotel
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The staff was very helpful and pleasant. The breakfast was lovely. The hotel was located in a great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great location in an old world hotel that was clean and comfortable. The staff was excellent. We had a wonderful stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early, which was very much appreciated after a 10 hour flight. The room was spotless. The location was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Clean large room. Good restaurant and good morning breakfast. Conveniently located to walk around some of the major highlights in town
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Hotel was clean, quiet and a great location for touring downtown Santiago. The hotel restaurant and bar provided great service and the prices were very reasonable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Initial check in with staff was great. They were super helpful and accommodating
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was centrally located and close to everything. Nice room, clean. Bed needed a new mattress. Breakfast was excellent. Had lunch there once and had good choices. Staff were friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, well maintained, comfortable bed. Great view from our 10th floor room. Nice cafes on cobblestone street behind the hotel and good food in hotel. Wonderful customer service. English spoken by most staff.
Comfortable lobby area, good climate control throughout.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! At Reception, bar and restaurants. So friendly and helpful to us, first time visitors to Santiago.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful, particularly the breakfast and doorbells. Room was clean and comfortable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the old town area, all staff were very pleasant and helpful. Slightly negative points were that the well advertised happy hour was only available if you were buying food prior to ordering drinks and we were rationed to 2 tea bags in the room for our 3 night stay !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were very helpful. Breakfast had many options.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities
Clean room attentive staff. Hotel a bit tired but people very nice. Restaurant very good, breakfast and coffees were nice. Area is ok but have to be careful. Pickpockets around and one couple lost wallets and passports outside the hotel. Uber will pick up at door. Plenty of shopping in the area. Close to many attractions. Ten min walk to hop on hop off.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing location, fabulous room and the staff were the best we’ve had. Breakfast was terrific, and the fitness center and pool was great and too
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great reception by Tomas
My wife Lisa enjoying complimentary welcome pisco sour drink.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious room. Excellent service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Amenities
Elegant older hotel with great staff and service Well located for access to Santiago’s highlights.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good service.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

phillip

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful .Room was very clean and spacious. Breakfast very good. Hotel in a great location a stones throw from the nearest metro
Stayed 4 nights in Nov 2025