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Hotel Santa Lucia

3.5 star property

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Photo gallery for Hotel Santa Lucia

An indoor dining area with tables set for service, large windows, and a view of the outdoor garden.
A corridor with wooden doors, white walls, and a patterned carpet.
An outdoor dining area with tables set for two, covered by umbrellas, and surrounded by potted plants.
A hotel lobby with a polished stone floor, a staircase, and a sign reading "HOTEL SANTA LUCIA."
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Double Room Standard

In-room safe, free WiFi, bed sheets

Double Room Standard

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room Standard

In-room safe, free WiFi, bed sheets

Twin Room Standard

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room Standard

In-room safe, free WiFi, bed sheets

Triple Room Standard

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a lamp, a telephone, and a framed botanical print on the wall.

Standard Twin Room

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a bedside table with a lamp, a phone, and a framed botanical illustration on the wall.

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a wooden headboard, two bedside tables with lamps, a framed floral artwork on the wall, a telephone, and a magazine on the nightstand.

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A neatly made bed with a brown blanket, two bedside tables with lamps, and a phone on one table.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hallway leading to a bedroom with a window, a desk, and a chair.

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window.

Superior Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Santa Lucia

Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Santa Lucia offers 70 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Santa Lucia, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Plaza de Armas and 11 minutes by foot from Palacio de la Moneda
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Santa Lucia.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
Hotel Santa Lucia has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Hotel Santa Lucia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 154 reviews
Rating 8 - Good. 51 out of 154 reviews
Rating 6 - Okay. 30 out of 154 reviews
Rating 4 - Poor. 19 out of 154 reviews
Rating 2 - Terrible. 14 out of 154 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
Lobby of the hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool stay at the property nearby Plaza de Armas De Santiago
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Wet friendly staff, clean and comfortable rooms. It could use a small fridge. Other than that it was a very good stay
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Jazmin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing going for it is being well located. Building is old. Room is old. Elevator is old. Bed is old. And the wifi hardly works in the room. There are better hotels within a block or two for the same price.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Oliver

Disliked: Staff & service
Location. Bad
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Valden

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024
Verified

10/10 Excellent

valden

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024
Verified

6/10 Okay

OWEN

Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

At City Center and close to Everything

Good value for the money. Good for short stays and layover. At City Center and close to everything
Stayed 1 night in Nov 2024
Verified

8/10 Good

PATRICIA CARROLL LOWNEY

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Marie Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Erendira

Liked: Staff & service
Good
Stayed 1 night in Mar 2025
Verified

8/10 Good

Iryna

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Verified

6/10 Okay

Bernie

Disliked: Staff & service
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Warren

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

ruixing

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Hadas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Norma

Liked: Staff & service
La ubicación del hotel es muy conveniente y la atención del personal fue amable en todo momento. Sin embargo, la calle donde se encuentra no nos pareció muy buena y las instalaciones del hotel se ven bastante más antiguas de lo que muestran las fotos. Además, hubo bastante ruido durante el dia y la noche, lo que dificultó nuestro descanso. Entendemos que era nuestra primera vez en la zona y no conocíamos el entorno, pero consideramos importante mencionarlo
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã era ótimo! Muito acima do padrão de café continental!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicacion cerca a todo Lugar tranquilo Recomiemdo este hotel
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Su ubicación es relativamente buena, cerca hay una tienda 24 horas. La habitación estaba limpia, aunque había ruido por el aire acondicionado de afuera durante la noche. Lo mejor fue el desayuno, hay variedad, buen café, y el personal de cocina muy amable.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Yannis

Liked: Staff & service
Disliked: Amenities
Bien
Stayed 1 night in Feb 2026
Verified

8/10 Good

Érico

Liked: Cleanliness, staff & service, amenities
Quarto simples mas atende. Infelizmente tivemos problemas com a torneira e tv, mas prontamente atendidos pelo gerente. O atendente da noite não foi lá muito simpático quando chegamos, mas os demais atenderam muy bem.
Stayed 4 nights in Jan 2026