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LOFT Hotel by Sommelier Hoteles

3.0 star property

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Photo gallery for LOFT Hotel by Sommelier Hoteles

Premium bedding, memory-foam beds, minibar, in-room safe
Front of property
Reception
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
264 Miraflores, Santiago, Santiago, 8320198
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Design Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Design Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 640 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Twin Room

Design Twin Room

Design Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Design Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Design Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

LOFT Hotel by Sommelier Hoteles

Hotel with free breakfast, steps from Santa Lucia Hill
A microwave in a common area, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
LOFT Hotel by Sommelier Hoteles offers 25 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Santiago hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they enjoy the helpful staff at LOFT Hotel by Sommelier Hoteles. During your stay, you're just a quick walk from Santa Lucia Hill. Enjoy features like free breakfast and free WiFi in public areas, plus airport drop-off service (surcharge).
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator, a vending machine, and a shared microwave
  • Steps from Santa Lucia Hill and 7 minutes by foot from Plaza de Armas
  • Airport drop-off shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and an elevator are also featured at LOFT Hotel by Sommelier Hoteles.

This 3-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (83 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
LOFT Hotel by Sommelier Hoteles offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 95002106
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Sommelier LOFT
Loft By Sommelier Hoteles
LOFT Hotel by Sommelier Hoteles Hotel
LOFT Hotel by Sommelier Hoteles Santiago
LOFT Hotel by Sommelier Hoteles Hotel Santiago

LOFT Hotel by Sommelier Hoteles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 215 reviews
Rating 8 - Good. 54 out of 215 reviews
Rating 6 - Okay. 11 out of 215 reviews
Rating 4 - Poor. 7 out of 215 reviews
Rating 2 - Terrible. 8 out of 215 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

8/10 Good

Giannina

Stayed 1 night in Oct 2025

8/10 Good

Emilio

Ok
Stayed 1 night in Oct 2025

4/10 Poor

Maribel, San Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad bad on every single aspect of the way. Too much to number. Unfortunately, when I booked for the second time it was before knowing the hotel conditions, lack of professionalism and disrespect. Like not knowing when the only elevator would be repaired. The lack of knowledge from the PM crew. The lack of communication between staff AM and PM staff. The AM crew was much better than the PM crew. Specially, when I asked for body soap which the bathroom doesn’t provide. The administrator, I think his name is Claudio, told me it was the way it was because of the “owners”. He also questioned me about the administration in hotels in one of my countries, I have double nationality, I answered him that maybe in some are even worse. His treatment was very disrespectful. Frank was the one who helped me and by his own initiative he brought me soap. The last night of my stay I was awaken at 1 am because Valentina forgot the time I requested a taxi to the airport .
Stayed 4 nights in Oct 2025

8/10 Good

kannika

Travelled with partner
Liked: Cleanliness
clean room
Stayed 2 nights in Oct 2025

2/10 Terrible

Maribel, San Francisco

Everything went wrong from beginning to end
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Staff & service
Overall a.good. Hotel in a good area. A bit noisy off you have a room with the window on Miraflores
Stayed 1 night in Oct 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the spots we wanted to visit. Also, close to hop on hop off tourist bus stops. Hotel staff were all helpful and friendly. Breakfast was also very good.
Stayed 2 nights in Oct 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center
Stayed 1 night in Sep 2025

2/10 Terrible

Beth, Saskatoon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTE SCAM! DO NOT STAY HERE! My husband and I stayed for 2 nights. The room had mold in the shower and smelled like a dirty dish rag. The fridge was full of the last guest’s half eaten food and drinks. We didn’t think much of it, since we wouldn’t be using fridge. But when we checked out the staff claimed we’d eaten a bunch of mini bar items. We didn’t even know there was a minibar! Staff were extremely rude, demanding cash, and grabbing at my wallet from my hands. I had no way to prove it wasn’t us and he refused to allow us to leave without paying for the items we didn’t eat/drink. I had no choice but to pay so we could get to the airport on time. Then the staff member took my cash and pocketed it!!! Total scam!! Horrible experience, with thieving and lying staff!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast in bed is such a treat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen, Howrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, location was great central to some of the city attractions.
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Good location. Breakfast in bed. Interesting decor. Needed to adapt dates, but they couldn’t do it or provide support via Expedia
Stayed 5 nights in Aug 2025

10/10 Excellent

Samarth

Stayed 1 night in Aug 2025

10/10 Excellent

FRANCISCO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

cicero

Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Stayed 1 night in Jun 2025

10/10 Excellent

TAURINO, Hollywood

Stayed 3 nights in May 2025

10/10 Excellent

TAURINO, Hollywood

Stayed 3 nights in May 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

yi-ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very nice and helpful. I stayed there for 2 nights and came back to stay another two weeks later. Everything is good.
Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An immaculate hotel and the best price!

I wasn't sure which hotel to book, so I did some thorough research. At first, I was hesitant because the price was so low, but I can confidently say that this hotel is absolutely wonderful! The location is perfect and feels very safe. The hotel was clean and immaculate, and the bedding was very comfortable. My room had a large TV and a fridge, and the air conditioning unit had a remote control, allowing me to set the temperature to my liking. The staff was incredibly helpful with touring inquiries every day. Security was also reassuring; you either had to be buzzed in or use your key card to access the building. Despite being the least expensive hotel option, I genuinely believe that even if they charged triple, it would still be worth it!zed in or use your key card to access the building. Despite being the least expensive hotel option, I genuinely believe that even if they charged triple, it would still be worth it!
Stayed 6 nights in Mar 2025

10/10 Excellent

chester, smithfield

Liked: Amenities, property conditions & facilities
Good front desk service, room big, shower too, good location if you like walking or taking the metro or bus. 👌😊
Stayed 3 nights in Mar 2025

8/10 Good

Edward, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and the amenities were basic but to be expected. I noticed my window in the washroom did not have adequate sealant around the seal and you could see a sliver of outside.
Stayed 7 nights in Mar 2025