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Hotel Voila Londres

3.0 star property

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Photo gallery for Hotel Voila Londres

Exterior
Exterior
Exclusive Double Room
Staircase
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
61 Londres, Santiago, Región Metropolitana, 8320000
  • Place, Barrio París-Londres
    ‪1 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Voila Londres

This smoke-free hotel features dry cleaning, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall. Housekeeping is available on request.
Hotel Voila Londres offers 12 air-conditioned accommodations with complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Hotel Voila Londres, you're just a quick walk from Barrio París-Londres. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7 minutes by car from Costanera Center and 12 minutes from Parque Arauco Mall
Free breakfast is served daily. Public spaces have free WiFi. Hotel Voila Londres also features tour/ticket assistance and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in stairways
  • Hardwood flooring in room
  • Phone accessibility kit
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Voila Londres

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 93156930
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Voila Londres Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely staff that will take good care of you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and lovely people. THANK YOU for a WONDERFUL stay.
Stayed 1 night in Mar 2025

6/10 Okay

M

Stayed 3 nights in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness

Clean & good location

Nice location.breakfast was a no choice set menu delivered to the room. Our room wasn’t cleaned and the breakfast tray not picked up on our second day there.The bed was comfortable and the hotel was clean. A bit of loud music coming from the street on our first night.Hotel could do with a bit of maintenance. No lift so all baggage had to be carried up the stairs.
Stayed 3 nights in May 2024

10/10 Excellent

Muniram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our say. We really apricated the early morning breakfast to accommodated our flight.
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Nice but lacking

Stayed 2 nights in Jan 2024

8/10 Good

Nurlan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very helpful staff. Dated building. They keep entry door locked at all times and you have to ring the bell and wait every time. I understand it's a safety issue but hugely inconvenient.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elzbieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service!
Stayed 1 night in Nov 2023

8/10 Good

MARIANA

Travelled with group
Liked: Staff & service
Located very well and good customer service.
Stayed 3 nights in Nov 2023

8/10 Good

Gerardo

Stayed 1 night in Nov 2023

8/10 Good

Adrian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and staff bit breakfast quite poor.
Stayed 1 night in Nov 2023

4/10 Poor

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not very friendly, the whole place is very old and falling apart, plus it has a humid smell in the rooms. Don’t recommend.
Stayed 3 nights in Oct 2023

8/10 Good

Limaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal siempre fue muy amable y atentos.
Stayed 8 nights in Nov 2025

10/10 Excellent

Fabio LPQ

Liked: Cleanliness, staff & service, amenities
I've been working in tourism for over 10 years (I had an agency, I'm a tour guide, and I currently work at a hotel), and I also travel as a tourist. I can confidently say that this place is fantastic! The immense care and personalized attention they dedicate to guests exceed any expectations about hospitality. Additionally, the beautiful location (everything is within walking distance in the city center, just a few blocks from La Moneda to the Central Market and Cerro Santa Lucía, two blocks from the subway, in a place that has been a backdrop for fashion magazines/influencer photos every single day) makes it even more special. The simple but delicious and complete breakfast, the attention to room maintenance and cleanliness, the partnership with a travel agency, and the tips on everything from buying phone sim cards to what to do in the city... Everything delighted us! However, what we loved most was the kindness and always warm and affectionate contact from Joana and Maria, which extends to their colleagues. Incredible! Thank you, girls! When I return to Chile, I'll be back, and I'll always recommend Voila Londres as my favorite home in Santiago!
Stayed 6 nights in Nov 2025

10/10 Excellent

María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y las personas que nos atendieron fueron muy amables. Los únicos detalles es que la porción del desayuno es muy pequeña y que en la habitación se escuchan bastante los pasos de la habitación de arriba.
Stayed 2 nights in Oct 2025

8/10 Good

Juliano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel charmoso e muito agradável, funcionárias super atenciosas e simpáticas. A única coisa que poderia melhorar um pouco é o café da manhã, que tem pouca coisa. O ponto positivo do café é que servem no horário que vc agendar, para quem vai sair cedo para passeios pode tomar café antes, já ajuda bastante.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kercia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Só para pernoitar
Stayed 1 night in May 2025

6/10 Okay

Paulo

Travelled with group
Disliked: Staff & service
Recepção despreparada.
Stayed 4 nights in May 2025

6/10 Okay

Luisa

O hotel fica localizado em uma rua lindíssima! É um prédio antigo muito charmoso! O quarto é bastante espaçoso, mas faltam alguns caprichos, como cabos aparentes, falta manutenção de pintura, o chuveiro é bastante quentinho, mas o jato de água se espalha para todos os lados. Me parece que faltaram algumas
Stayed 1 night in Apr 2025

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FUJAM DESSE LOCAL

Difícil até começar a avaliação visto que foram inúmeros problemas nesse local. Meu primeiro problema surgiu na segurança, a porta do quarto era extremamente velha, tinha apenas uma chave que não trancava bem, tentei suporte mas a plataforma não fez nada. Outro ponto é que fui colocada num quarto no terceiro andar (haviam diversos vagos no segundo) e estava com duas malas de 23 kg, e o hotel não tem elevador, isso não é avisado em lugar algum e tenho fascite plantar, foi doloroso subir. O local não tem sequer um frigobar no quarto, para mim isso não é luxo, é básico. No anúncio diz que o hotel oferece água grátis, perguntei, não tinha. Não havia nenhum tipo de armário no quarto, apenas escrivaninha e dois cabides sem um local para guardar absolutamente nada, fiquei 6 dias no local, estávamos eu e minha namorada e ficamos com tudo jogado até o fim da viagem. O ar condicionado vazava, encheu o quarto de água, queimou meu carregador e poderia ter causado um curto elétrico, nada foi feito. Mesmo solicitando limpeza, não retiravam nem o lixo, irei anexar a foto de como ficou o banheiro, visto que só tem essa lixeira no quarto, e é minúscula. Acho que um dos piores pontos também é a grosseria e deboche de duas funcionárias, pedi gelo algumas vezes visto que o local não tem frigobar e riam de nós, descaradamente, além de que quando nos viam juntas ficavam cochichando, claramente homofobia. Farei uma denúncia formal pois paguei caro e espero que algo seja feito. Fujam desse local.
Stayed 5 nights in Apr 2025

10/10 Excellent

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmoso com acolhimento especial

O hotel está localizado num dos bairros mais charmosos de Santiago. Como apreciamos muito ambientes com história este hotel foi especial nisso. A sensação é de um retorno ao tempo com tudo muito bem cuidado. Trata-se de um hotel com identidade é como se estivessemos na casa de uma antiga avó.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel limpo e confortável,Tanto a Joana que é a gerente como as meninas da recepção são muito educadas e solícitas,sempre prontas a ajudar.Local privilegiado pois é perto da maioria dos pontos turísticos.Eu e meu filhos fizemos tudo a pé e de metrô.
Stayed 5 nights in Jan 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um custo benefício excelente

O Hotel é muito bem localizado, no centro histórico. A rua é linda e charmosa. As atendentes são prestativas e atenciosas. O café é servido no quarto à partir das 03:00 da madrugada, excelente para quem vai fazer passeios que saem bem cedo. A cama é confortável, as roupas de cama são extremamente limpas e cheirosas. O chuveiro é forte e quente.
Stayed 4 nights in Jan 2025

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito bem localizado. Perto do centro da cidadade. Os quartos bem limpos. Atendimento maravilhosa. Todos os funcionários muito atenciosos e prestativos.
Stayed 8 nights in Nov 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

Excelente atencion.
Stayed 5 nights in Nov 2024