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MR Hotel

3.5 star property

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Photo gallery for MR Hotel

Property entrance
Free daily buffet breakfast
Reception
Lobby
Standard Double Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Sculpture Park
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪11 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room – 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room – 2 Queen Beds

  • Sleeps 3
  • Free Wi-Fi

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About this property

MR Hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
MR Hotel offers 112 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 24-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at MR Hotel. During your stay, you're just a quick walk from Sculpture Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Costanera Center and a 4-minute drive from Medical Center Hospital Worker
As a guest of MR Hotel, you'll find 3 hot tubs, an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and 8 meeting rooms are available. The business-friendly MR Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

MR Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 463 reviews
Rating 8 - Good. 146 out of 463 reviews
Rating 6 - Okay. 44 out of 463 reviews
Rating 4 - Poor. 22 out of 463 reviews
Rating 2 - Terrible. 15 out of 463 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Taryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was lovely, staff were great, location was excellent
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Macarena

Liked: Cleanliness
Excelente hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Isabela

Liked: Staff & service, amenities
Nice and helpfull staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Juhasz

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little difficult, but the location of the hotel and the helpful staff are all positive. Would recommend this hotel for others.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Very nice stay. Staff was very helpful. Room was spacious and clean. Wonderful location. Gym has very old equipment - needs to be replaced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juhasz

The staff was very helpful and courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, amenities
Room was spacious, hotel was in a awesome, safe location with enough food options in walking distance. Staff was very courteous and helpful. We left hotel at 6.30 am and they had packed breakfast ready for us!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious. Stuff is helpful，Location is good
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Cristiane

Liked: Cleanliness, room comfort
Bom hotel
Stayed 3 nights in Jun 2025
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very kind.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Gracious staff and a good location for a very reasonable price.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

ARTHUR

Liked: Amenities
Great location.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, amenities
Nice hotel, on the older side, great and very helful staff. Helpful with early check-in and luggage storage. Repairs going on, a bit noisy.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. The hotel is located in a very good area.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value in a great area of Providencia
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place to Stay!

Staff is very friendly and helpful, parking is safe, restaurant and morning buffet were delicious. Rooms were very spacious. Correction to what hotels.com says, there are no hot tubs/jacuzzi’s on site. There is a pool and gym, pretty dated equipment in gym but very usable! Central location to walk the east side of the city.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel & location. One inconsistency though: Expedia lists the hotel as having a Jacuzzi, when in fact it only has a pool.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was kind and attentive, rooms clean and comfortable, areas around near metro, shopping , easy to move in the city.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

William Horton

Liked: Staff & service, amenities, property conditions & facilities
Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Joe

It is an ok hotel. Facility is old and outdated. The location is good and price is very reasonable
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Darrell

Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, property conditions & facilities
is fine!
Stayed 1 night in Mar 2025