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NH Collection Plaza Santiago

5.0 star property
VIP Access

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Photo gallery for NH Collection Plaza Santiago

Indoor pool
A spacious lobby with a red carpet, modern furniture, and large windows offering a view of the city.
An outdoor seating area with a table and chairs, a cushioned bench, and candles.
A dining table set with plates of food, glasses of wine, and a vase with flowers.
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Place, Costanera Center
    ‪1 min walk‬
  • Place, Gran Torre Santiago
    ‪2 min walk‬
  • Place, Santiago Metropolitan Park
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

A hotel room with a large bed, a bedside table with a lamp, a small desk, a chair, and a coffee table with flowers.

Superior Room

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (View)

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a view of the sky through large windows.

Superior Room (View)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a desk with a computer, a chair, a TV mounted on the wall, and a view of the city through large windows.

Premium Room

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large window, a red armchair, a white sofa, a small white table with a vase of flowers, and a bed with white bedding and a red pillow.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a view of the sky through large windows.

Superior Room (View, Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a TV, and a view of a cityscape.

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

DOUBLE STANDARD

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a desk, and a view of the cityscape.

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

NH Collection Plaza Santiago

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection Plaza Santiago. During your stay, you'll be connected to a shopping center, and just a quick walk from Costanera Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Costanera Center and 12 minutes by foot from Drugstore
  • Airport, local-area, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Plaza Santiago offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury NH Collection Plaza Santiago. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
A Bras - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 24.50 to 26.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Covered self parking fee: USD 15 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Plaza Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maira

Liked: Cleanliness
It was a great stay, delicious breakfast and bed
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stefano

Liked: Property conditions & facilities
Top location, nice people and good breakfast!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities
Top location, nice people and good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

betinho

Liked: Cleanliness, staff & service, amenities
Hotel excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Great room. Loved the space and the view. The location was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

HUBERTH

Liked: Cleanliness, amenities, property conditions & facilities
Great location, in front of Costanera Center, and within walking distance from many restaurants.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, with wonderful staff

Wonderful staff. The location and the hotel are both very convenient.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great view. Check out was seamless
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Florentino

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SELCUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2024
Verified

8/10 Good

Rajendra

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Karen

Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024