See all properties

NH Collection Plaza Santiago

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Plaza Santiago

Exterior
Indoor pool
Frette Italian sheets, premium bedding, pillow-top beds, minibar
Frette Italian sheets, premium bedding, pillow-top beds, minibar
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Place, Costanera Center
    ‪1 min walk‬
  • Place, Gran Torre Santiago
    ‪2 min walk‬
  • Place, Santiago Metropolitan Park
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (View)

View from room

Superior Room (View)

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Terrace/patio
DoubleTree by Hilton Hotel Santiago - Vitacura
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,011 reviews
The price is €73
30 Jan - 31 Jan
DoubleTree by Hilton Hotel Santiago - Vitacura

About this property

NH Collection Plaza Santiago

Luxury Santiago hotel connected to a shopping center, steps from Costanera Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection Plaza Santiago. During your stay, you'll be connected to a shopping center, and just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Costanera Center and 12 minutes by foot from Drugstore
  • Airport, local-area, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Plaza Santiago offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury NH Collection Plaza Santiago. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This 5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
A Bras - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 21 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Plaza Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 284 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostaria de mencionar o excelente atendimento em nossa chegada com o Sr. PAUL na recepcao, om sorriso constante e interessado realmente em nos bem receber. Infelizmente, nao podemos falar o mesmo dos atendentes da recepcao no Domingo, e no equivoco no restaurante no cafe da manha, em que foram retirados os alimentos antes do horario que nos foi informado na duracao do cafe. Informaram duracao do cafe ate as 12horas, e comecaram a retirar os alimentos as 11h. Apos verem o equivoco, voltaram os alimentos, mas alguns hospedes ficaram visivelmente constrangidos.
Vista do quarto 2002, escolhido pelo Sr. Paul, justamente pelo nosso ano de casamento e que comemoramos aniversario no dia de nossa estada! quanta gentileza!
Stayed 1 night in Sep 2025

10/10 Excellent

Andres Pablo

Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Business traveller

Fine

Good location but a rather mediocre hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, with wonderful staff

Wonderful staff. The location and the hotel are both very convenient.
Stayed 3 nights in Aug 2025

2/10 Terrible

CHRISTOPHER

Stayed 2 nights in Aug 2025

8/10 Good

Roman

Stayed 1 night in Aug 2025

10/10 Excellent

Andres Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable…. Perfect for my las 2 nights of my trip where I was very tired already
Stayed 2 nights in Aug 2025

10/10 Excellent

gloria

Stayed 1 night in Aug 2025

10/10 Excellent

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great area. Great hotel. Very reasonable. Great gym.
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Better experience this time

OK this time around everything was great (thanks to Paul). Although I was not upgraded, I was finally put in a room where both the internet connectivity and the television was working properly. The only hiccup is on Sunday, breakfast was supposed to finish at 12:00 pm. When I arrived at 11:30, the little hot food that was left was cold and the staff had already put half of the breakfast food away. They should tell people that breakfast really ends some time before 11:30 instead of 12:00 PM.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff beautiful hotel

I was getting discouraged about this hotel and was literally going to give it low score and a terrible review mainly due to the intermittent internet connections after moving twice and non-functioning televisions. However, there was one hotel staff member that completely changed my perspective whose name was Paul. He literally went out of his way above everyone else to make sure my week long stay as was what I expected as a NH Collection Platinum member and succeeded in resolving the issues I had with the internet.
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel..horrible internet.

Everything was perfect until I changed rooms. The internet was fast but intermittent with frequent disconnects. It was extremely difficult to maintain consistent connectivity during conference calls.
Stayed 1 night in May 2025

10/10 Excellent

Luis Gerardo Navarro

Stayed 1 night in May 2025

6/10 Okay

Jasmine

Travelled with family and small children
Not what I expected from a 5 star hotel, was somewhat run down in the room and dirty. The room was spacious though. Service wasn’t that inviting or friendly. The lobby was nice. They said they charge $15 an hour for early check in but they said they didn’t have a room ready until 3PM, they didn’t seem busy AT ALL so we were skeptical about that. We went during off season too and I doubt they were booked to capacity because we barely saw anyone there. Our flight arrived at 5AM and couldn’t check in by 3PM but they let us leave our luggage there. We were pregnant and with a toddler. Overall was okay but would book a different hotel next time.
Stayed 2 nights in May 2025

10/10 Excellent

Idalia

Stayed 2 nights in Apr 2025

8/10 Good

Carlos, Fulshear

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Business traveller
Disliked: Staff & service
The room was ok, showing a bit of wear and age. The big window was nice. Check-in wasn't great, I had to wait until exactly 3 pm to check into my room, even though the room was likely ready beforehand. When I asked about Expedia Gold and VIP benefits the staff looked at me like I was from a different planet. Location is good, but there are better, more friendly hotels nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

BENJAMIN, PALM SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to the shopping center, next to a great fum, next to great restaurants, and in walking distance to San Cristobal park for walking and jogging.
Stayed 1 night in Mar 2025

2/10 Terrible

Yu-May

Stayed 4 nights in Feb 2025

10/10 Excellent

Vivian

Stayed 2 nights in Mar 2025