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Hotel Casa Nogales

3.5 star property

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Photo gallery for Hotel Casa Nogales

Front of property
Daily continental breakfast (CLP 5000 per person)
Standard Quadruple Room
Reception
Full-sized fridge, microwave

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Los Nogales 741, Providencia, Santiago, Region Metropolitana, 7510296
  • Place, Vivo Panorámico
    ‪7 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Place, Clínica Indisa
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Free cots/infant beds, free WiFi

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds

View all photos for Superior Double Room, 1 King Bed

Full-sized fridge, microwave

Superior Double Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Casa Nogales

A conference center, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Casa Nogales offers 91 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Santiago hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

With your stay at Hotel Casa Nogales, you're connected to the convention center and just a quick walk from Vivo Panorámico. Features include free WiFi in public areas, plus a conference center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Costanera Center and 8 minutes from Parque Arauco Mall
  • Airport and local-area shuttle service available for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Casa Nogales.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,000 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Nogales

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 12000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Hotel Casa Nogales offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Nogales Hotel Santiago
Nogales Santiago
Nogales Hotel Convention Center
Nogales & Convention Center
Nogales Hotel & Convention Center Hotel
Nogales Hotel & Convention Center Santiago
Nogales Hotel & Convention Center Hotel Santiago

Hotel Casa Nogales Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 34 out of 100 reviews
Rating 4 - Poor. 18 out of 100 reviews
Rating 2 - Terrible. 11 out of 100 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Ivan, Miramar, FL

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

6/10 Okay

Business travel

Liked: Cleanliness, staff & service
Good Location. Good price. No Wi Fi in rooms. WI Fi in public areas not stable. Rooms in need of an upgrade A lot of potential not fulfilled.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No telephone in the room, the security box wasn't working and they were supposed to fix it and never happened, they don't change the towels, we were 4 people im the room and the last night they only left 3 towels. There's no bending machine so if you want to buy water or a coke at night you have to find a shop, they only give you one key to the room. The personnel is really kind though, but the hotel condition is terrible.

8/10 Good

YULONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rich D.

Liked: Cleanliness

Reasonable Accommodation

Hotel is OK, but not **** as Internet rated but more like **. Room and common areas were clean. There were issues such as WIFI worked only in the lobby billing issues took a lot of effort to resolve two requests never addressed no wake-up on departure day as requested. While clean, the hotel needs paint and updating. Overall, I got what I paid for. On a return to Santiago I'd look at other options in the same price range.

8/10 Good

Glen D.

Liked: Cleanliness, staff & service, room comfort

Nice enough place in a great neighborhood

Not tons of action in that section of the Providencia district, but the neighborhood is very nice. The hotel itself is a little dog-eared, but not at all shabby...and the room was HUGE with a kitchenette. I thought it was a fine value. Another thing worth noting was that I failed to bring an adapter to charge my devices. The young lady working at the front desk lent me her personal charger plug overnight! Not something you would fine just anywhere. I would stay there again.

2/10 Terrible

solo traveller , canada

Disliked: Staff & service, property conditions & facilities, room comfort

Save your money!!

This was absolutly the worst hotel ive ever stayed at. The room had one 40W bulb for the whole place. The shower was clogged and backed up. The location was terrible with nothing around. The staff took no responsability to help. Never, never again!!!

4/10 Poor

Eric, Mt Coolum Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Great Location,But.....

Original room, no hot water or wifi. Moved to new room. Safe not working. Wall heater not working. Repaired 4 hrs later. Staff seem generally disinterested in their customers with breakfast staff seemingly totally bored.

10/10 Excellent

WENHUI Y.

Liked: Cleanliness, staff & service, room comfort

niche hotel

very niche hotel, front desk girl has nice smile, but the supper is served too late.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Weary traveller, Oregon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location but upgrades needed

The rooms were nice and neat, hotel was in a good location and the staff was friendly, but the wi-fi was only limited to the small lobby and the restaurant was cafeteria style. Bottled water was hard to find in the hotel and the waiter wasn't always available. For the price we paid for the rooms it was not worth it.

8/10 Good

Ricardo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location , they need to work harder

Although the hotel is in a good location in Santiago, there are some aspects that they should improve to offer a better experience for the business travellers.

8/10 Good

guy, Green Bay, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in good location

Room was very large with small kitchen. Excellent breakfast buffet complete with fresh fruit,eggs, ham,chese a variety of breads,juice,coffee,etc. Location was 3 or 4 blocks from shopping and metro. Hotel located in very pleasant neighborhood. Most reception staff spoke adequate English. Very satisfying experience. 3 stars plus.

6/10 Okay

Isio

Liked: Cleanliness, room comfort

central location

Good hotel and good location.The only negative point is that the hotel has not a CENTRAL HEATING in room and you need to use a heater. Not so nice for the winter...

6/10 Okay

Ricardo

Disliked: Staff & service
Recepcionists very sloppy. Messages were written in a log book but I had to ask if there were any, every day. Requested wake-up call once at 7 AM which the receptionist wrote down again in one kind of log book. Got the call at 7:30 AM instead with no apologies.During my 10 day-stay there were youngsters attending pan-american games, about 170 of them, who were most of the time on their own roaming the corridors at all hours, slamming doors and LOL.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

4/10 Poor

Carol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Falta de agua caliente y poca iluminación en habit

La ubicación buena, pero no tuvimos agua caliente en los 3 días que estuvimos, gran dificultad para el baño de los niños. Estacionamientos limitados y espacio pequeño. Solo una lámpara iluminaba la habitación. No hay frigobar. El papel higiénico no fue repuesto. El desayuno muy básico.
Stayed 2 nights in Jul 2019

8/10 Good

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 9 nights in May 2019

6/10 Okay

Eduardo

Liked: Cleanliness, room comfort
La ducha no podía ser ajustada. Demora en alcanzar una temperatura aceptable. El soporte de fijación para el retráctil no permite ajuste, ya que está muy apegado al techo. Hab 313. Por el tipo de piso de los pasillos, se escucha los pasos de personas y el ruido de traslado del equipaje.
Stayed 1 night in Jun 2019

2/10 Terrible

Carlos H G

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Horrível

O quarto é grande mas as condições são péssimas, cama com colchão velho e torto, impossível dormir bem. Café da manhã ruim. O wi-fi não funcionava bem na recepção e no quarto não tinha nenhum sinal. Hotel horrível...exceto pelos funcionários, quase todos são atenciosos e prestativos. Não vale a pena ficar hospedado nesse hotel.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
só gostei do tamanho do quarto.. A Recepção é mediana. cafe pouca coisa.
Stayed 2 nights in Apr 2019