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Novotel Santiago Providencia

Property class: 4

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Photo gallery for Novotel Santiago Providencia

An indoor area with an escalator, seating area, and hanging pendant lights.
A modern lobby with a high ceiling, large woven pendant lights, a reception desk, seating area with sofas and chairs, and a large window providing natural light.
A modern lobby with a large seating area, an escalator, and large windows offering a view of the city.
A modern hotel with a checkered facade, surrounded by urban buildings and a busy street at dusk.
A spacious lobby with modern furniture, a reception desk, and large windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Gran Torre Costanera
    ‪9 min walk‬
  • Place, Clínica Indisa
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a lamp, and a large abstract painting on the wall.

Superior Twin Room

8.2 out of 10
Very good
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a painting on the wall.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a large window with curtains, a modern painting on the wall, and a bedside table with a lamp.

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed - Accessible

A modern hotel room with a large bed, a shower area, and a bathroom with a mirror.

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Santiago Providencia

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Novotel Santiago Providencia. During your stay, you're just a quick walk from Costanera Center. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a sauna
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Within a 10-minute walk of Costanera Center and Vivo Panorámico
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Santiago Providencia offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Santiago Providencia.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Santiago Providencia has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 33520 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to everything and decent restaurant.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rogenildo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vaibhav

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Zorica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and secure hotel. Excellent breakfast & coffee!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

GARY

Liked: Cleanliness
Staff very friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Yalexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beds and pillows of this hotel. You can get a good nice sleep. Also the breakfast has variety and the location is great. Even though the pool is small, you can get a nice relaxing time.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very clean. Staff were always smiling and helpful. Location was handy.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff shines at this property. Ignacio, Patricio, Nicolas, William, Esteban, and Christina were all above average in their attention to guests. Strong air conditioning in the room, helpful housekeeping, and strong security make this a top choice for Santiago.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Itaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025
Verified review

8/10 Good

Htike

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well kept, although not soundproof so you can hear other guests in the corridors
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Ivonne Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Deborah Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Klaas

Liked: Cleanliness, amenities, property conditions & facilities
Great view from 15th floor, decent breakfast. Room could be cleaner but service was good. Would recommend.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

will

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the Costanera mall, super conviniente… I loved my stay
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

maria

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025