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Nueva Lyon Apartments

2.5 star property

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Photo gallery for Nueva Lyon Apartments

Terrace/patio
Concierge desk
Standard Apartment, 1 Double Bed | View from room
Interior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Nueva de Lyon 0170, Providencia, Santiago, 8320000
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪8 min walk‬
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Studio, 1 Double Bed

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Studio, 1 Double Bed

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Double Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, 2 Bathrooms

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms, 2 Bathrooms

  • 58 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Apartment, 2 Bathrooms, Futon

Standard Apartment, 2 Bathrooms, Futon

Standard Apartment, 2 Bathrooms, Futon

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Futon

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About this property

Nueva Lyon Apartments

Hotel with free valet parking, 7-minute walk to Costanera Center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a meeting room. Free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance.
Nueva Lyon Apartments offers 22 air-conditioned accommodations with minibars and safes. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Nueva Lyon Apartments, you're just a quick walk from Costanera Center. Free WiFi in public areas, free valet parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free valet parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall
  • Airport and local-area shuttle service available for a fee
Nueva Lyon Apartments offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Nueva Lyon Apartments. Limited free parking is available on a first-come, first-served basis.

This Santiago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9 AM - 6 PM) and Saturday - Sunday (9 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Nueva Lyon Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Nueva Lyon Apartments Apartment Santiago
Nueva Lyon Apartments Apartment
Nueva Lyon Apartments Santiago
Nueva Lyon Apartments tiago
Nueva Lyon Apartments Hotel
Nueva Lyon Apartments Santiago
Nueva Lyon Apartments Hotel Santiago

Nueva Lyon Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 92 reviews
Rating 8 - Good. 38 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Willi

Good value and location for the $$ .

Good value for money....but , lots of street noise , very hot rooms due to intense sunshine , a/c only in bedroom not living room . But very nice area for shopping and many great restaurants and sandwitch shops all around . The big Jumbo super store is 10 min. walk as is the Lion metro underground stop .
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Very noisy street noise all night really bad in early morning.
Stayed 3 nights in Aug 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great city, fine place to stay

We loved the city and the neighborhood. The apartment was fine but a little shoddy - the doorknob came off in our hands when we entered!
Stayed 2 nights in Feb 2019

6/10 Okay

Thrudur

Liked: Cleanliness, room comfort
Disliked: Staff & service

Lacks professionalism

Apartment was fine. Had everything we needed. The neighbourhood is grest too and really close to the metro. Downsides were that we struggled to get checked in as staff couldn't hear us knocking door and buzzing the buzzer as it sounded like there was a party in the office. A lot of noise from hallway anytime someone passed. Also asked them to organize transport to airport but it never showed up. Guys downstairs at reception (not linked to hotel) can do this for you more successfully.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2019

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Ok stay, room for improvement

Nice roof top pool area, the hotel is an apartment block with local residence in. The condition of the apartment was average. The sliding door had a massive crack down and the lounge area and bed was not the most comfortable. It provided all kitchen applicances. The reception do not speak English so it is difficult to ask for help if you do not speak Spanish. You are about a 25min walk from the main area, the area it is located is fine. Average stay, could do with an upgrade and improvements, the roof top pool is the best thing about it
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roof top pool was great and the service was exceptional. Near by restaurants are really good.
Stayed 2 nights in Dec 2018

8/10 Good

bill, reno nv usa

Liked: Staff & service

Close to everything

The closeness does come with the price of noise however. Small, comfortable locale. All the basics.
Stayed 8 nights in Mar 2018

4/10 Poor

Mirko

Business traveller
Disliked: Cleanliness, property conditions & facilities
Non sono mai riuscito a mettermi in contatto con l'assistenza, in 5 giorni non hanno mai pulito la camera. Nel bagno, l'acqua fa molta fatica a scendere per le tubature. Le condizioni generali dell'appartamento sono molto scarse. Delusione totale.
Stayed 5 nights in Sep 2021

8/10 Good

Cristian

Liked: Cleanliness, room comfort

Falta mejorar el servicio

Quisimos contactarnos para ver el tema de ingreso y estacionamiento, pero no obtuvimos respuesta. Al final tuvimos que ir a la recepción del edificio y consultar al conserje. De principio, no teníamos estacionamiento (siendo que en la publicación decía que si incluía estacionamiento), aunque luego de hablar con el conserje, accedió a facilitarnos el número 31. En cuanto al departamento, estaba limpio, pero la cantidad de frazadas no era acorde a la época estival, por lo que pasamos frío.
Stayed 2 nights in Aug 2021

2/10 Terrible

Lizbeth

Disliked: Cleanliness, room comfort
Muy mal, realice la reservación con 3 días de anticipación y me hicieron esperar más de 40 minutos para llamarme y decirme Q hotel.com no realizó la. Reserva con hotel. Fatal, llame para hacer el. Reclamo y llevo esperando una semana para Q me devuelvan el dinero.
Stayed 2 nights in Aug 2021

8/10 Good

OLIVIER

Business traveller
Liked: Cleanliness, staff & service

Bien situé et pratique

Logement fonctionnel et globalement bien situé. Les installations sont un peu délabrées (porte qui ne ferme pas, robinet détérioré, ventilation perfectible) et les ustensiles pour la cuisine trop peu nombreux. Ménage et vaisselle sont faits chaque jour. La terrasse et la piscine sont un plus et offre une très belle vue.
Stayed 13 nights in Feb 2020

10/10 Excellent

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cômodo e agradável

Me hospedo sempre nesse flat. A localização é otima, segura, próxima do metrô, Shopping Costanera, bares e muito restaurantes. Perfeito para caminhar e fazer tudo à pé.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La única crítica que tengo es que no había cortinas Blackout, era imposible dormir con la luz que entraba, el personal muy amable, la pileta es muy linda, el departamento chico pero cómodo, quizá le falta algo de mantenimiento pero relación precio calidad está OK!. Muy buena ubicación!
Stayed 8 nights in Dec 2019

8/10 Good

Yasmely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad

Me senti bien comoda, tenia todo lo necesario
Stayed 1 night in Dec 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Objetivo cumplidos

El lugar esta bien ubicado, y es tranquilo el sector, esta cerca del metro y de varios restaurantes
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
マンションの一室をホテルの部屋にしています。なので隣室はマンション住民と言ったケースもザラです。また、検索すると同場所で異なるホテル名が候補に挙がるのは、違うオーナーが同一建物内の部屋をホテルとして提供しているからです。3週間×2回を同僚と予約して判明しました。基本はマンションなのでフロントはなく、1階玄関に管理人がいます。そこはマンションの管理人なので、宿泊しての不具合などは、直接に宿泊者がオーナーと連絡を取ります。 今回、到着便が早朝だったので前日から予約していたが、オーナーが常駐しておず2時間ほど待たされた。 キッチンや食器完備なので長期滞在向き。掃除は日曜以外の毎日入るが、タオル交換は２日に１回のみ。 ちなみにチェックアウトは鍵を部屋に残して退出すればーOKです。(オートロックです)
Stayed 20 nights in Aug 2019

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo apartamento

O apartamento de dois quartos é super espaçoso. E possui dois banheiros também. Muito confortável, limpo e super bem localizado. Só sentimos falta de uma cafeteira. Possui todos os aparelhos necessarios. A recepção é super simpatica e o administrador também. Tivemos um problema com um disjuntor que foi rapidamente solucionado. O apart possui uma área ótima na cobertura. Adoramos@
Stayed 3 nights in Nov 2019

10/10 Excellent

Marcelo Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y servicio.
Stayed 1 night in Nov 2019

10/10 Excellent

raissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, custo-benefício ótimo e muito bom p atendimento.
Stayed 6 nights in Oct 2019

10/10 Excellent

Edna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y limpio, buena elección. Fui solamente por un día pero tenía lo indispensable si vas a estar más que un día en la ciudad, además de que esta muy bien ubicado.
Stayed 1 night in Oct 2019