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Park Plaza Santiago

4.0 star property

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Photo gallery for Park Plaza Santiago

Indoor pool
Front of property
Lobby sitting area
Lobby sitting area
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Place, Vivo Panorámico
    ‪1 min walk‬
  • Place, Costanera Center
    ‪7 min walk‬
  • Place, Gran Torre Santiago
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Park Plaza Santiago

Hotel with free breakfast, steps from Vivo Panorámico
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and safes. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Park Plaza Santiago. During your stay, you're just a quick walk from Costanera Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Vivo Panorámico and 8 minutes by foot from Sculpture Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza Santiago. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Park Lane - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 100 metres
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park Lane

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110 per pet, per stay, plus a deposit of USD 20 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Park Plaza Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great service
Stayed 3 nights in Sep 2025

8/10 Good

Weixing

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Juan

The carpet on the hallway leading to the room was stain and dirty, wasn’t vacuum daily, neither was the carpet on the room, although the front deck was very helpful,I was there for 6 days and the breakfast was always the same never none the items were change.
Stayed 7 nights in Sep 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service, amenities
Could stand an update. Carpeting dirty. Bedroom could been cleaned better. Not all outlets in the bedroom work. The bedding was cheap. No comforter included.
Stayed 6 nights in Aug 2025

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Geoffrey

Stayed 1 night in Jun 2025

10/10 Excellent

Felipe, Panama City

Liked: Cleanliness
Great hotel and great location!
Stayed 5 nights in Jun 2025

10/10 Excellent

CARLOS ALBERTO

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

JUAN C,

Good service and glamorous environment
Stayed 1 night in Jun 2025

10/10 Excellent

weiyu

Stayed 1 night in Jun 2025

10/10 Excellent

weiyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Jun 2025

10/10 Excellent

weiyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have a good location. Have a lots of restaurants
Stayed 1 night in Jun 2025

6/10 Okay

Muntadhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were fantastic - very friendly and very helpful. The room was outdated but okay The restaurant in the hotel was basic, some staff were friendly but the majority (mainly the younger male waiters) were unwelcoming!!
Stayed 1 night in May 2025

8/10 Good

DANILDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, I think the price is high
Stayed 3 nights in Mar 2025

10/10 Excellent

Jemima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff were amazing, incredibly kind and helpful, went above and beyond with a few extra requests we had. Room was very good, quiet, comfortable big bed and great shower. Great location lots of restaurants bars and shops within 10 minutes walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos R Quesada, Ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 6 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Toanya Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was amazing and very helpful. A special thank you to Pablo at the front desk who really went above and beyond to assist us. Nice choices for breakfast as well.
Stayed 1 night in Mar 2025

8/10 Good

Ruth, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice set up for dining, staff courteous and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful front desk staff
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 3 nights in Mar 2025

6/10 Okay

Marc, Sydney Olympic Park

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at the Park Palace Santiago—common areas were dated but comfortable enough. The rooftop pool was the highlight, perfect for unwinding with a great view. Unfortunately, the rooms felt very old and definitely need a serious update. Decent stay overall, but the place is showing its age.
Stayed 3 nights in Mar 2025

8/10 Good

FERNANDO

gg
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Room was not ready when we arrived but we knew we would have to wait. Breakfast is very good. One of our family members had her purse stolen. Only then did the staff member not become helpful. They wouldn’t call the police and ask them to come to the hotel. Only told us to go to police station. This was the only time they weren’t helpful.
Stayed 2 nights in Mar 2025