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3.5 out of 5

"We arrived and were met by no porter assistance and a huge queue to reception. Once we reached the front of the queue we were told our room would not ... " More

By a verified traveller on Wed 15 Nov 2017

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€91* Per night/room 7 Jun - 8 Jun

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Golf View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Pullman Santiago Vitacura gets high marks from our customers. During your stay, you're just a quick walk from Bicentennial Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Ofelia Gastrobar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 8 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute drive from Costanera Center and a few minutes from Parque Arauco Mall
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge

Pullman Santiago Vitacura ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Pullman Santiago Vitacura

Everyone (1) Couples (1)
3 out of 5

Did not live up to expectations

Pros: Views
Cons: Organisation
Location: Romario Pizza restaurant is a must. Great Pizza and decent local beer too
We arrived and were met by no porter assistance and a huge queue to reception. Once we reached the front of the queue we were told our room would not be ready until 3pm, its was 11am and we had flown in from UK overnight. When we did get into the room the Mini Bar was locked (just checking!). We told reception and they did fix it. The next day our room went all day with being made up. We asked for it to be made up and they did. The unlocked mini bar wasn't replenished. In summary a so so uncoordinated Hotel where who ever shouts loudest gets slightly better service. We won't stay there again.

Posted by , from UK on 15 Nov 2017

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4 out of 5

Städtetour nach Rundreise

Waren 4 Nächte dort als Abschluß einer Rundreise gute Lage aber etwas außerhalb, ca. 10 km bis zum Zentrum typisches Business-Hotel, gutes Frühstücksbüffet ca. 10 Minuten zu Fuß zum HoppOn/HoppOff-Bus leider sehr unaufmerksames Personal abensd in der Bar dauerte sehr lange, bis überhaupt jemand kam und bis dann die Getränke serviert wurden :-((

Posted by on 2 Dec 2015

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Property Features

Pullman Santiago Vitacura offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Santiago Vitacura. An area shuttle within 80 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 295 guestrooms or units
  • 20 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Matta Station (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle and area shuttle within 80 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Pullman Santiago Vitacura offers 295 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Ofelia Gastrobar – Overlooking the pool, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pullman Santiago Vitacura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Renewable energy source - solar
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 15900 per person
  • Airport shuttle fee: CLP 24500 per vehicle (one-way)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atton
  • Atton Hotel
  • Atton Hotel Vitacura
  • Atton Vitacura
  • Atton Santiago Vitacura Pullman Hotel
  • Atton Vitacura Pullman Hotel
  • Atton Santiago Vitacura Pullman
  • Atton Vitacura Pullman
  • Pullman Santiago Vitacura Hotel
  • Pullman Santiago Vitacura Santiago
  • Pullman Santiago Vitacura (Ex Atton)
  • Pullman Santiago Vitacura Hotel Santiago

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.