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Santa Maria Express

3.0 star property

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Photo gallery for Santa Maria Express

Bar (on property)
Lobby
Free WiFi, bed sheets
Bar (on property)
Basic Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Santa Maria, 281, Santiago, Santiago Metropolitan Region, 8320000
  • Place, Santa Lucia Hill
    ‪7 min walk‬
  • Place, Patio Bellavista
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Basic Double Room Single Use

Basic Double Room Single Use

Basic Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Santa Maria Express

This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free WiFi in public areas. Other amenities include multilingual staff assistance and a ballroom.
Santa Maria Express offers 9 accommodations with air conditioning. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Santiago hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

During your stay at Santa Maria Express, you're just a quick walk from Patronato. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 5-minute drive from Costanera Center and 9 minutes from Parque Arauco Mall
As a guest of Santa Maria Express, you'll find multilingual staff, a front-desk safe, and an elevator. Public spaces have free WiFi.

This 3-star Santiago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santa Maria Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Santa Maria Express Hotel
Santa Maria Express Santiago
Santa Maria Express Hotel Santiago

Santa Maria Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

EdiAlberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher Pierre, honolulu

Liked: Cleanliness, staff & service
Friendly and English speaking staff. Good hotel for travelers, backpackers. Easy to grab Uber or walk the area. I would stay again when traveling through this country
Stayed 5 nights in Jan 2024

6/10 Okay

Nancy, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

KATREN

Stayed 7 nights in Sep 2024

6/10 Okay

Maurício

Liked: Cleanliness, staff & service

Bem localizado

Hotel com conforto razoável. A tv não funcionou. O barulho da rua dificulta o sono. Estávamos no quarto andar e ainda incomodava. Café da manhã bem básico. A localização é boa. Perto de transporte e do centro.
Stayed 2 nights in Sep 2024

6/10 Okay

Rafael N

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Edmar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

lamentável.

por uma "lamentável coincidência", o quarto que havia reservado para 3 pessoas (incluindo filho de 7 anos) estava numa "torre com problemas" (que não foram mencionados), e nos ofereceram então 2 quartos, em outra "torre", cujas condições em nada se pareciam com o que havia sido reservado, sendo muito piores (e como se fosse aceitável separar a família em 2 quartos). aceitamos somente por não haver outra alternativa àquele horário da noite. no que provavelmente apostaram.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

MALU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização
Stayed 3 nights in Mar 2024

10/10 Excellent

Alejandro

Travelled with partner
Siempre nos quedamos acá y la experiencia es muy buena. Es un hotel barato y muy bueno.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023