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Santiago Marriott Hotel

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Photo gallery for Santiago Marriott Hotel

A nighttime outdoor area with a fountain, palm trees, and a building in the background.
Outdoor pool
Sports bar
2 restaurants; breakfast, lunch and dinner served
An outdoor dining area with tables and chairs, umbrellas, and a waterfall in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Place, Parque Araucano
    ‪4 min walk‬
  • Place, Parque Arauco Mall
    ‪5 min walk‬
  • Place, KidZania Santiago
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Deluxe Room, 2 Double Beds, City View

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Executive Level

Executive Suite, 1 Bedroom, Executive Level

Executive Suite, 1 Bedroom, Executive Level

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Junior Suite, 1 Bedroom, City View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Executive Room, 2 Double Beds, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View (Executive Level)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View (Executive Level)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Executive Level

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Executive Suite, 2 Double Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Executive Level (TwoBay Suite)

A hotel room with a large bed, a desk, a chair, and a TV.

Suite, 1 Bedroom, Executive Level (TwoBay Suite)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

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About this property

Santiago Marriott Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Santiago Marriott Hotel offers 280 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Santiago Marriott Hotel. During your stay, you're just a quick walk from Parque Arauco Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Parque Arauco Mall and 6 minutes by foot from Parque Araucano
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Santiago Marriott Hotel offers its guests an outdoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the luxury Santiago Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Santiago Marriott Hotel was completed in May 2022.

This 4.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Med Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Latin Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Akun Bar & Lounge - Onsite sports bar. Open daily.
Akun to go - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered parking on site (USD 30 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akun Bar & Lounge
  • Akun to go
  • Cafe Med Restaurant
  • Latin Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Built in 2000
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open November 01 and close March 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 455 reviews
Rating 8 - Good. 119 out of 455 reviews
Rating 6 - Okay. 32 out of 455 reviews
Rating 4 - Poor. 22 out of 455 reviews
Rating 2 - Terrible. 12 out of 455 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Francisca

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, lovely staff and good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities
Excellent staff and amenities!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasant stay. Good staff and service. Club lounge well resourced 👍
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Irma

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent, close to restaurants and shopping.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

april

Liked: Amenities
Great location!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good experience this hotel is very well located
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness
Clean friendly convenient
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Lovely room, spacious and comfortable bed. Big shower and free transportation from the airport. Breakfast was disappointing but the rest of the stay was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is excellent, they are very helpful & are very warm hearted!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff--particularly Sophia--were delightful AND extremely helpful. We waited in their lovely executive lounge for our room and Sophia actually came up to let us know personally when our room was ready! We had a spacious junior suite. My only complaint is that we didn't stay longer!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 8 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

This hotel has a very good location, its close to the main attractions and has a mall right at the side with nice lunch option, the hotel has a nice breakfast too
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Great Time
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nicholas

Liked: Amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and friendly. Hotel is in excellent condition. Very clean and safe.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriot Wins

Great Hotel. I moved to this one from a not-so-great hotel...
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creat Downtown location

Large room with view of the city. Excellent front desk service
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely courteous and helpful staff. One of the best I have ever seen at any hotel. Excellent breakfast and snacks on site. Did not try restaurants but appeared nice.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

CANDACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best Marriott experience we’ve had, staff was amazing and very accommodating. This location is perfect it is close to everything, grocery, drug store, mall, and food. Would highly recommend.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, room comfort

Great location and restaurant

Walking to a lot of shopping options, excellent restaurant, but only room service after 9pm, unfortunately no fan in the bathroom or windows to open (handicapped traveler). Very good staff overall, Christian at the front desk was very helpful, as was Rodrigo in the bar, unpleasant parking security guard one day. Overall a pleasant stay.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Mary

na
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The pool was down for maintenance. The staff made arrangements for me to visit a neighboring hotel with a roof top pool. Very good hotel.
Stayed 9 nights in Aug 2024
Verified

8/10 Good

maria elena

Liked: Cleanliness, property conditions & facilities
Is an old building the air condition ( hot) make a lot of noise the hotel have a good location
Stayed 4 nights in Jul 2023