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The Pop Hotels

3.0 star property

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Photo gallery for The Pop Hotels

Terrace/patio
Superior Double Room
In-room business centre
Interior
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
654 Av. El Bosque, Santiago, Región Metropolitana
  • Place, Apoquindo
    ‪11 min walk‬
  • Place, Costanera Center
    ‪16 min walk‬
  • Place, Gran Torre Santiago
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

The Pop Hotels

Hotel in Santiago, near Costanera Center
This hotel features a snack bar/deli, a meeting room, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a porter/bellhop are onsite.
The Pop Hotels offers 19 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas and include desks. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Pop Hotels, you'll be within walking distance of Costanera Center. Features include free WiFi in public areas, plus a snack bar/deli and a meeting room. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a meeting room, a multilingual staff, and a terrace
  • Just a 2-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Pop Hotels.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Snack bar/deli

Family friendly

  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Pop Hotels Hotel
The Pop Hotels Santiago
The Pop Hotels Hotel Santiago

The Pop Hotels Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 2 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

4.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, room comfort

Meh, stay elsewhere.

Check in/out time on Hotels.com is 3pm/1pm. We requested an early check in weeks in advance and were told that check in was at 3 and they didn’t make any effort to get us in early. Fine, we get it. The day of, we messaged and asked again on a whim if we could get in early. This time we were told that check in “began” at 3:30. So after the listed time. We had already been sitting around since our flight landed at 7am and for them to try pushing back check in past the stated time was just ridiculous. Once we actually checked in, check out time was listed at 12pm on the paperwork. So an hour earlier than the time on our reservation. The check in time was also listed at 3pm on the paperwork, 30 minutes before they told us the day of, so why were they telling us after 3:30. Figure it out. I was also supposed to be charged half the stay in advance which made check in even more of a hassle since I had to dig through my credit card statement to see if I had or had not been charged. The room had a musty smell and the bathroom floors looked like they hadn’t been cleaned several guests over. Probably because they had a quarter of a shower door and water just got everywhere. Room security is also ridiculous. Our room code on our door was our room number repeated twice. Might as well be 1234. We have no plans on coming back.
Stayed 2 nights in May 2025

4/10 Poor

Paz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Temperatura de la ducha no regulable

No se lograba manejar la temperatura del agua de la ducha. Dejamos un reclamo por ello, pero nunca recibimos respuesta.
Stayed 2 nights in Dec 2019