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Hotel Museo Los Infantes

3.0 star property

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Photo gallery for Hotel Museo Los Infantes

Exterior
Terrace/patio
Interior entrance
Lobby lounge
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Le Dorat, 1, Santillana del Mar, 39330
  • Place, Museum of the Inquisition
    ‪3 min walk‬
  • Place, Collegiate Church of Santillana del Mar
    ‪5 min walk‬
  • Place, Santillana del Mar Zoo
    ‪13 min walk‬
  • Airport, Santander (SDR)
    ‪29 min drive‬

Room options

View all photos for Double or Twin Room

Individually decorated, individually furnished, desk, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Individually decorated, individually furnished, desk, free WiFi

Standard Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Museo Los Infantes

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Museo Los Infantes offers 27 accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Museo Los Infantes, you're just a quick walk from Regina Coeli Diocesan Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Collegiate Church of Santillana del Mar and Santillana del Mar Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Museo Los Infantes.

This 3-star Santillana del Mar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante La Chimenea - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 4.50 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13.90 for adults and EUR 7.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante La Chimenea

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 13 and March 21.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night (maximum EUR 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 7.90 for children
  • Nearby parking fee: EUR 4.50 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per night (maximum EUR 50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Los Infantes
Los Infantes Hotel
Los Infantes Hotel Santillana del Mar
Los Infantes Santillana del Mar
Hotel Museo Los Infantes Santillana del Mar
Museo Los Infantes Santillana del Mar
Museo Los Infantes
Hotel Museo Los Infantes Hotel
Hotel Museo Los Infantes Santillana del Mar
Hotel Museo Los Infantes Hotel Santillana del Mar

Hotel Museo Los Infantes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 148 reviews
Rating 8 - Good. 51 out of 148 reviews
Rating 6 - Okay. 6 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to visit town
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from checkin to checkout was friendly, efficient, and charming.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chanan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel superb service
Stayed 1 night in May 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to visit again!

Museum like, art, antiques and amazing heritage furniture abound. Hospitality plus, comfortable bedding and beds, amazing breakfast buffet.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historic building. Extra privacy door in each room. Accommdating, friendly staff. Lots of restaurants in short walking distance. Wonderful historic town to explore.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and fantastic breakfast

Very helpful staff. Fantastic breakfast with fresh orange juice. Nice situation just outside the gate for inner city.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, historic hotel, close to the centre of the town. Room very comfortable. Friendly & efficient staff. Parking nearby, close to tourist information office.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely town

Easy to find the hotel and you can stop across the road to unload bags. Very friendly staff and the room was large, clean and very quiet. There were seating areas on each floor and the hotel was spotless with a nice bar area and outdoor seating. At the front of the hotel there were tables and chairs and a gazebo where we stayed to enjoy churros and chocolate from the bar. A lovely hotel in a lovely place and we will definitely be going back, both to the hotel and the town.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place. Not a big chain hotel, but still proprietor owned. Looks like museum inside. Beautiful antic furniture. Definitely will stay again.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
The most helpful people are in this place and extremely clean place
Stayed 1 night in Jun 2023
Verified

8/10 Good

Patricia

Liked: Property conditions & facilities
Disliked: Staff & service

Enjoyed

The bar service was slow but overall we were very happy with everything
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

DIEGO LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent. It is a real Medieval castle. A true museum experience. Thank you
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building decorated with fantastic art. A real gem of a hotel. Rooms very well sized with large comfortable beds. Friendly staff and great location on town centre. Limited parking across road but large car park just down road. Very good value.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent decor. Super clean and friendly staff. They offer a breakfast buffet for a fee that worth the money. Great location to walk the entire town, santillana del Mar also close to the Caves of Altamira (Cuevas de Altamira). Lots of restaurants and small shops. It is a 10 of 10.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely, very historical, the weather was hot for the area and no a/c or fan available.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Richard

The hotel is well located within the town but there is no parking. The rooms had a musty smell and are not well designed. No working air conditioning. Overall it’s ok but expensive for what it is.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Giannina

Liked: Cleanliness, staff & service, amenities
En general la ciudad es preciosa, y el hotel está bien ubicado , justo a la entrada de la ciudad . El personal es muy amable y servicial.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PAOLA

Liked: Cleanliness, amenities, property conditions & facilities
Un delizioso hotel, perfettamente in stile con lo splendido borgo di Santillana. Tutto molto curato, con grande attenzione. Reception cortesissima. La colazione buona e abbondante, degna di un 5 stelle (ad esempio le uova sono cotte al momento)
Stayed 1 night in May 2025
Verified

4/10 Poor

Gitta

Liked: Cleanliness
Disliked: Amenities
Parken nur auf öffentlichem kostenpflichtigen Parkplatz.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodations. Would return again, no doubt.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2022
Verified

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, personnel agréable et excellent gin tonic
Stayed 1 night in May 2022
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A step back in time

Cozy, atmospheric spot lovingly managed by third-generation family members, a short stroll from Santillana’s medieval core. Knowledgeable, helpful host, comfy rooms, and a wonderful sitting room full of antiques and memorabilia. Wifi a bit spotty, but functional. Highly recommended!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Arthur John

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, 'shabby chic'. We loved the not-very-good paintings, the clocks and the antiques. Tasteful ambience and lovely staff.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido hotel

Bel palazzo antico adibito ad albergo, con letti comodi e bagno confortevole. Posizione splendida e staff molto cordiale.
Stayed 1 night in Sep 2021