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Hotel Santillana

3.0 star property

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Photo gallery for Hotel Santillana

Lobby
Breakfast, lunch and dinner served
Reception
Front of property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Calle El Cruce, S/N, Santillana del Mar, Cantabria, 39330
  • Place, Calle de Santo Domingo
    ‪2 min walk‬
  • Place, Museum of the Inquisition
    ‪3 min walk‬
  • Place, Collegiate Church of Santillana del Mar
    ‪5 min walk‬
  • Airport, Santander (SDR)
    ‪29 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Santillana

This smoke-free hotel features a restaurant, a bar/lounge, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Santillana offers 36 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santillana del Mar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Santillana, you're just a quick walk from Regina Coeli Diocesan Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Restaurante Santillana
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Regina Coeli Diocesan Museum and Calle de Santo Domingo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Santillana.

This 3-star Santillana del Mar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Restaurante Santillana - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Santillana

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Museo Santillana
Hotel Santillana Hotel
Hotel Santillana Santillana del Mar
Hotel Santillana Hotel Santillana del Mar

Hotel Santillana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 121 reviews
Rating 8 - Good. 51 out of 121 reviews
Rating 6 - Okay. 17 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Excellent accomodation...excellent location...perfect stay
Stayed 1 night in Oct 2019
Verified

8/10 Good

Liliana Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno , solo debería tener caja de seguridad y conservadora
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador hotel en Santillana Del Mar, está muy bien ubicado, y todo el personal muy amable.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Habitaciones amplias y muy bien ubicado. El desayuno no era muy bueno....
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es museo, con espacios comunes preciosos con los muebles antiguos,colecciones de relojes, es como transportarse en el tiempo. La habitación no me resultó del todo cómoda, un poco pequeña a mi gusto.
Stayed 1 night in Apr 2019
Verified

8/10 Good

serge chaene

Liked: Cleanliness, property conditions & facilities, room comfort

Etape

Hôtel propre et calme. Parking limité et étriqué. Pas de restauration le jour de notre séjour. Chien non accepté contrairement à ce qui est mentionné sur hotels.com. Heureusement que la dame de l'hôtel nous à accepté avec notre chien.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Nick

Perfect charmy hotel

Very friendly staff. Good Location. Big room for 1 person, nice renovated bathroom. Quiet room, basic breakfast. Perfect for a stay over
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Hotel très agréable,bien placé, chambres confortables très propres. Bon petit déjeuner. De nombreux salons à disposition. Possibilité de garer sa voiture dans la rue (gratuit). Personnel agréables. Je recommande.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Bob

Santillana

this was a gem of a place to stay. An old medieval convent dressed with antique furniture and a beautiful common area to sit and enjoy a glass of wine. Perfect romantic location.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If y like small, historic places.

Historic building in a small village, furnished with exquisite antiques.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Quaint hotel

Parking limited and our car was bumped. We asked if we could borrow an iron to just refresh some clothes and was told there wasnt one !! it's a lovely quaint hotel with an easy few steps to the heart of Santillana. Breakfast was plentiful
Stayed 1 night in Oct 2017
Verified

8/10 Good

Rodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen hotel.

Muy acogedor, limpio y agradable. Volvería a ir otra vez.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, terrific location

Well it the Hotel Santillana was just great. The room was fine as even as a 'double' with the extra bed as we were three, we still had plenty of room. We didn't dine there apart from breakfast, but that was hearty with as much as you would want. The hotel's location, right at the starting point for the pedestrianised town, couldn't be better. The hotel itself has lots of very comfortable public sitting areas, all delightfully furnished and full of antiques, especially clocks! I would thoroughly recommend it.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel acogedor

Es un hotel que parece pequeño pero dentro es muy espacioso, parece que es de otra época porque todo parece sacado de casa de tus abuelos....muy limpio y muy cómodo Desayuno muy bueno y personal amable
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo perfecto, habitaciones, recepción,personal de comedor todos encantadores, muchas gracias a todos Para repetir
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y muy buen ubicado

El hotel muy bien ubicado y con muy buena atenciòn
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is our third stay

Great hotel, Friendly staff, love the very spanish deco. Will stay again and again. On our last visit the hair dryer and shower head holder was faulty. But did not disappoint us on previous visits. Recommended.
Verified

6/10 Okay

Parmod

Liked: Cleanliness
Disliked: Room comfort

Average

Very noisy rooms. Couldn't sleep till early morning.
Verified

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar céntrico y agradable

Un lugar muy bien ubicado pero sobretodo hecho con muy buen gusto. El personal es amable todo el tiempo y si desean comer ahí mismo no está mal.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good overall. watch out that you do not get the room next to the road. It is like a highway from 7am nect to your window.
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel bien situado en el centro de Santillana. Habitación para tres personas, un poco justa. Desayuno un poco justo.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Location of the hotel was excellent and we were able to park right outside although there did not appear to be many parking spaces. Receptionist was very helpful and her English was great. Overall a lovely place to stay and I would stay again.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Bien para el precio qu tiene y el entorno

Bastante bien la habitacion,el restaurante carisimo y poca higiene(pelo en la comida y carmin en las copas).
Verified

8/10 Good

Iñaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia muy agradable

Me gustó mucho este hotel. Lo recomiendo
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, room comfort

Great price, not so great condition.

Santillana is a beautiful town and the hotel proudly bears the name of Museum. However, time has taken its toll and the condition is less than perfect. If you want to spend some quiet time alone, this is not the place to do it! Background noise from adjoining rooms is very high and in our case, the bathroom shower fell apart the second day. Price is very good, but the hotel could do with some refurbishment.