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Cataleya Hotel

3.0 star property

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Photo gallery for Cataleya Hotel

Front of property
Interior
Mini-fridge
Interior
Junior Studio Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
52 Calle Mercedes, Santo Domingo, Distrito Nacional, 10210
  • Place, Calle El Conde
    ‪4 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪6 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room 1 Bed

Standard Room 1 Bed

Standard Room 1 Bed

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 1 Bed

Studio 1 Bed

Studio 1 Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 Beds

Studio 2 Beds

Studio 2 Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Bedrooms

Quadruple Room, 2 Bedrooms

Quadruple Room, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Standard Room 1 Bed

  • Sleeps 1
  • 1 Large Twin Bed

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includes taxes & fees
10 Nov - 11 Nov
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About this property

Cataleya Hotel

Art Deco hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Cataleya Hotel offers 23 air-conditioned accommodations with safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads. This Santo Domingo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cataleya Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Malecon and a 4-minute drive from Sambil Santo Domingo
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at Cataleya Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Cataleya Hotel was completed in November 2020.

This 3-star Santo Domingo hotel is smoke free.

Guests are served free breakfast daily.
Cataleya Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 13 per day)
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Reception hall
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cataleya Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 13 per day (328 ft away)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Cataleya Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cataleya Aparthotel Santo Domingo
Cataleya Santo Domingo
Aparthotel Cataleya Santo Domingo
Santo Domingo Cataleya Aparthotel
Aparthotel Cataleya
Cataleya Aparthotel
Cataleya Santo Domingo
Cataleya
Cataleya Hotel Hotel
Cataleya Hotel Santo Domingo
Cataleya Hotel Hotel Santo Domingo

Reviews

Cataleya Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 317 reviews
Rating 8 - Good. 77 out of 317 reviews
Rating 6 - Okay. 38 out of 317 reviews
Rating 4 - Poor. 16 out of 317 reviews
Rating 2 - Terrible. 10 out of 317 reviews

Reviews

6/10 Okay

Lizette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Geraldine, Yendry and Luindy are the best! Excellent customer service, very nice and problem solving oriented!! The hotel is very clean, location is great, very close to coffee places, banks, markets, restaurants, all walkable. The a/c was working fabulously! Areas for improvement: beds were super hard, my back still hurts and we got back 2 days ago. Out of 7 days, I only had a hot shower once and warm twice. The rest of the times had to be cold because there was no hot water available. The TV on one of our rooms never turned on and the toilet on the other one wasn't working correctly, you had to manually push the flapper down in order to flush it. All in all, I would stay there again if they change the bed mattresses or put memory foam mattress toppers on them.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cataleya Hotel it’s the best.
Stayed 1 night in Jul 2025

8/10 Good

Ariadna, bronx

Travelled with family and small children
Liked: Cleanliness
This hotel was clean but, the bathroom had some mold. The staff was polite and somewhat helpful. The area was very safe and you can walk everywhere. It was a decent hotel for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The employees are very professional and very kind, I will be back to this hotel and will recommend it to my friends
Stayed 1 night in Jun 2025

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very neat and clean, an excellent option if to want a quiet place to stay. Does not have parking available and finding Parking is very difficult in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Just great ty
Stayed 1 night in Jun 2025

10/10 Excellent

Melvin

Stayed 2 nights in May 2025

10/10 Excellent

Izzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to encourage all Americans to stay here it's very pleasant place
Stayed 1 night in Apr 2025

10/10 Excellent

menghis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 13 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

ELMER

Travelled with partner
Liked: Cleanliness
Small rooms, really really small, without windows, uncomfortable mattress.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel :)
Stayed 1 night in Feb 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great bang for your buck
Stayed 1 night in Mar 2025

10/10 Excellent

Starlyn, Utica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel, friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All very good except the included breakfast.

Good price, location, service and cleanliness. But not so the included breakfast. They give you coupon for service at a restaurant two blocks away where the service is slow, menu limited and food below par.
Stayed 2 nights in Feb 2025

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to every where
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty bathrooms i was changed 3 times and all 3 bathrooms was dirty. Plus no one helped with bringing luggage to the room 3 flights up the staira. They wont refund.
Stayed 3 nights in Feb 2025

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good stay!

Great place, good location. Rooms are small!
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Execelente ubicacion. Buen servicio .
Stayed 3 nights in Dec 2024

8/10 Good

Nury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff is very nice and are always willing to help. Special thanks to Yandri who was always ready to help with any issue I had in my room. Overall my stay at Cataleya was very good.
Stayed 5 nights in Dec 2024

4/10 Poor

Raymond

Disliked: Staff & service, amenities
A little inconvenient when you were trying to get into the lobby and it was no one there to open the door with the automatic opener. Also, the breakfast is two blocks away from the property.
Stayed 2 nights in Dec 2024

6/10 Okay

Raymond

Disliked: Amenities
Stayed 1 night in Dec 2024