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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for El Embajador, a Royal Hideaway Hotel

A modern hotel room with a large bed, a flat-screen TV, a sofa, a coffee table, and a view of the city.
Property video
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs.
Property amenity
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Bella Vista Mall
    ‪16 min walk‬
  • Place, Malecon
    ‪1 min drive‬
  • Place, Acropolis Center
    ‪2 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Junior Suite

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Executive Junior Suite

9.6 out of 10
Exceptional
(63 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Executive Junior Suite

A hotel room with a large bed, a sofa, a round table, and a view of the city through large windows.

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ambassador Executive Junior Suite

A hotel room with a large bed, a desk, a view of the city, and a modern wall design.

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

A hotel room with a large bed, a desk, a view of the city, and a modern wall design.

Junior Studio Suite

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

El Embajador, a Royal Hideaway Hotel

This resort features 2 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and minibars. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Malecon. Features include free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, deep-tissue massages, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Blue Mall and a few minutes from Malecon
  • Airport shuttle service available for a fee
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square foot of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift (68 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1956
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1133 out of 1445 reviews
Rating 8 - Good. 173 out of 1445 reviews
Rating 6 - Okay. 58 out of 1445 reviews
Rating 4 - Poor. 36 out of 1445 reviews
Rating 2 - Terrible. 45 out of 1445 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yndira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great food!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for business & vacation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities , great staff , classic hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very confortable hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Santo Domingo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would definitely stay there again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms. Great room service. Close to the waters.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nelson Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jean-Cosme

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is great. It is beautiful, comfortable and the service is fantastic.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

sauly

Great stay 100 % recommended
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful! It was so clean and the room service was delicious. Everyone was super nice and professional as soon as you arrive. I highly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice room, no view, the staff was amazing and nice, everything was very good
A capuchino at the Cotorra Bar
The life tree
A dessert
View of the pool from the restauran
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities
Best hotel in Santo Domingo
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for business travel.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Haycin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and the room was very clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, amenities
Clean rooms, wonderful staff, good food, beautiful hotel..
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness
All excellent
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Odarys

Liked: Cleanliness, amenities, property conditions & facilities
Great Property
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brandon DeMarcus

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were VERY nice, the staff was amazing. The food at the restaurants on the property's is really good. This was the nicest hotel I've stayed at.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nixon

Liked: Cleanliness, property conditions & facilities
Every one were amazing at the hotel Very friendly and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2026