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Hotel Anabella

2.5 star property

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Spa

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪3 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪6 min walk‬
  • Place, Malecon
    ‪8 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

Comfort Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Single Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Anabella

This hotel features an outdoor pool, a hot tub, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden. Change of towels is available on request.
Hotel Anabella offers 15 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Anabella. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus an outdoor pool and a hot tub.
  • Free WiFi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include luggage storage
  • Just a 2-minute drive from Malecon and 7 minutes from Assembly Hall of Jehovah's Witnesses
  • Dogs welcome for a fee
Hotel Anabella offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. Hotel Anabella also features a terrace and a garden.

Smoking is allowed in designated areas at this Santo Domingo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Anabella Hotel
Hotel Anabella Santo Domingo
Hotel Anabella Hotel Santo Domingo

Hotel Anabella Reviews

Reviews

6.2
Rating 10 - Excellent. 29 out of 105 reviews
Rating 8 - Good. 13 out of 105 reviews
Rating 6 - Okay. 23 out of 105 reviews
Rating 4 - Poor. 16 out of 105 reviews
Rating 2 - Terrible. 24 out of 105 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Stayed 3 nights in Feb 2025

8/10 Good

Jose, Minnetonka

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

4/10 Poor

leonardotele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuy malo

The hotel is very basic, the walls are dirty, the floors are in poor condition, and the bathroom is in very bad condition. It must be said that the hotels in the area are just as bad, only the 120 USD hotels have better conditions.
Stayed 3 nights in Jan 2025

4/10 Poor

Angel

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid

The photos give a false impression Its a low clas hotel The cleaning ladies are very friendly The male receptionist /security is not Grossly overpriced
Stayed 2 nights in Jan 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experiece in my life.
Stayed 1 night in Nov 2024

4/10 Poor

GABRIELA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay without light for a whole day
Stayed 3 nights in Aug 2024

6/10 Okay

Kenya

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area. Two blocks away from El Conde Avenue. All tourists areas are in walking distance. The hotel is in a great location, its just lacking cleanliness. But if you're going to sight seeing all day its a great place. The evening staff was very nice and attractive.
Stayed 2 nights in Oct 2024

8/10 Good

Shanakay

Stayed 1 night in Aug 2024

4/10 Poor

GABRIELA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, lights went off one morning.
Stayed 4 nights in Aug 2024

2/10 Terrible

FIORDALIZA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cesar Humberto

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

NICOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 18 nights in Jul 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

We did a reservation and pay online. And at the hotel they want to us pay in cash. The manager say to us is not his problem, the hotel doesn't have nothing to do with this website, that what the manager said to us. We lost the money and the reservation after the check in, they kick us out and on top of that we have to pay extra for the few hours the we stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

paul, GASTONIA

Stayed 1 night in Jul 2024

2/10 Terrible

paul, GASTONIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty
Stayed 1 night in Jun 2024

2/10 Terrible

paul, GASTONIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never dtay here again. Dirty, nasty, unsafe
Stayed 1 night in Jun 2024

8/10 Good

Victor, Bronx

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet access needs improvement
Stayed 4 nights in Jun 2024

4/10 Poor

Ricardo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not this time

I have stayed here with pleasure on two previous occasions, yet each time at check in the manager could not locate my reservation and this time was no different, he is not even familiar with Hotels.com, yet this time when I stayed there was no internet working hardly at all, almost non existent, which is one of the primary reasons I choose this location, also there is no cable or tv or nothing in the room to keep your attention. AC was fine, room was clean, I had to go out to another room for bathroom facilities. I was not pleased this time primarily for lack of internet services, and it cost me to lose money.
Stayed 1 night in Jun 2024

8/10 Good

Víctor Manuel

Stayed 1 night in Jun 2024

4/10 Poor

Kokitass

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very poor condition. No one was available to check us in, except for two Haitian girls who didn’t know Spanish well neither knew what to do. The bathroom door didn’t close. The walls in the bedroom were dirty and needing paint. The sink faucet didn’t have water, the shower had water but only cold water. The beds were okay, clean. The AC worked good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOR ME; SURE SHOT!

FOR THE PRICE AND LOCATION, CAN'T BE BEAT! NOT TO ME AS I AM A SIMPLIN! DONT NEED MUCH!
Stayed 4 nights in May 2024

10/10 Excellent

Sherlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very kind he help me because of my accommodations
Stayed 4 nights in May 2024