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Hotel Monumental

Property class: 2

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Photo gallery for Hotel Monumental

A hallway with a staircase, a dining area with tables and chairs, and hanging plants.
A reception area with a wooden desk, beige leather sofas, a potted plant, and two framed paintings on the walls.
A spiral staircase with a white metal railing, surrounded by orange walls and a tiled floor.
A painting of a landscape with houses and a river, a small potted plant with red berries, and a welcome sign with hotel name.
A hotel facade with the name 'Monumental' prominently displayed.

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Calle el Conde 355, Zona Colonial, Entre calles Sanchez y Jose Reyes, Santo Domingo, Distrito Nacional, 10210
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room

A single bed with a metal headboard in a room with a white door and an orange wall.

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room with Two Double Beds

A room with two beds, each with a metal headboard and a beige bedspread. There is a small wooden nightstand between the beds with a folded white towel on it.

Double Room with Two Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Monumental

Concierge services, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a free grocery shopping service, and express check-in are onsite.
Hotel Monumental offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and shared/communal kitchens. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium digital television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and in-room massages can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Monumental, you're just a quick walk from Malecon. Features include free WiFi in public areas, plus airport pick-up service (surcharge) and a beach shuttle (surcharge).
  • Free WiFi
  • Extended parking available for a fee
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • 7 minutes by foot from Malecon and a 3-minute drive from Sambil Santo Domingo
  • Airport pick-up, ferry terminal, and beach shuttle service available for a fee
As a guest of Hotel Monumental, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee. Hotel Monumental also features concierge services, laundry facilities, and a complimentary grocery shopping service.

Smoking is allowed in designated areas at this Santo Domingo hotel.

A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Extended parking on site (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Refrigerator on request
  • Room service
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Monumental

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per room (one way)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Monumental.

Property is also known as

Hotel Monumental Santo Domingo
Hotel Monumental
Monumental Santo Domingo

Hotel Monumental Reviews

Reviews

4.6
Rating 10 - Excellent. 3 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 14 out of 36 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

AníbalRojas

Disliked: Cleanliness, staff & service, property conditions & facilities
In fact, I only stayed one night for the reason the hotel was disgusting, the shower was ready dirt. I make a claim to Expedia and still waiting for answers. Aníbal Rojas, coloides@hotmail.com
Stayed 9 nights in Dec 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
There's nothing to like about the property besides the staffs that are very nice
Stayed 8 nights in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable bed and good AC. The bathroom could use a lil more cleaning. I got to hear people from upstairs talking like they were in my room next to me. It is a great location and for one night I needed a place to stay. I recommend Noise Cancelling Ear Plugs if you're going there.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monumental in every way but that of course depends upon your expectations. If you are content with modesty value and average comfort with nothing else then you will get a monumental nights sleep.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

adresse acceptable pour un court séjour

personnel accueillant et aimable; emplacement idéal pour qui veut se déplacer dans la Zone coloniale; chambre climatisée avec TV et wifi; mais établissement vieillot; pas de meuble de rangement dans la chambre; fuite d'eau dans la baignoire; absence de fenêtre
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was very small. My room had no windows and no ventilation in the bathroom to suck up bad air out. The bed was very uncomfortable. The motel charged an extra $10 every time someone comes over to my room even if they aren’t staying over. The sink in the bathroom leaked and water was all over the floor everytime I use it. The TV only had 1 channel. The remote for the A/C can’t barely work because the battery in the remote never got changed. The rooms are so small, you can hear other people talking as they are in the room with you. This hotel is in a good location, that’s the only good thing about it, everything else not so good. I was supposed to stay there for 2 weeks but I ended up leaving after 5 days. On my last day there, as I started packing my bag, there was a lizard wondering around my room, it just freaked me out. Next time I go to Dominican Republic, I rather pay more to stay at an all inclusive hotel with pool and everything. I thought I was saving money by staying at a cheap motel but I ended up spending more.
Stayed 12 nights in Dec 2018
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott beliggenhet!

Perfekt beliggenhet!! Jeg ankom sent på kvelden, men det var ikke noe problem. Dessverre fungerte ikke aircondition på rommet, men jeg fikk låne en vifte. Enkel standard med kun det mest nødvendige, men dette var kun for en natt og fungerte fint.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, clean, private, in the perfect spot!

Love this place! Friendly people, great location, good AC. It's not perfect, but for the price, I have no complaints. If you want a pristine resort, go pay for one. This place was cheap and clean.
Stayed 3 nights in Aug 2018
Verified review

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is the worst hotel ever. what a nightmare. they made me pay 12$ more after I booked with expedia. They did not hive any breakfast and ask for another 6 $. there is no hot water and the room is dirty as hell. bed is uncomfortable. stay away from this place even if it was free. they are making a bad name for themselves. it's a shame because they are very well located.
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was placed in a bad location and my wallet was stolen the first night. For 175$ I got a new room in an amazing spot for the complete 3 nights of my vacation. I’d assume Expedia only paid 25 or so a night for my original room that I couldn’t turn around in. And they tried to make me pay again once I got there. If I wouldn’t of had a translator friend I would of paid for it twice
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

USA / Eagle .

No Hot water !!! Imagine taking a shower in cold water..ceiling has water stains,no microwave to warm something,It wasn’t all that .
Stayed 2 nights in Mar 2018
Verified review

4/10 Poor

Regaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERSONAL POCO AMABLE

Nunca brindaron el desayuno gratis , no tienen agua caliente,habitaciones muy pequeña.Limpieza muy poca habitaciones.Puerta de los cuartos escrita con mensaje huesped.
Stayed 7 nights in Dec 2017
Verified review

2/10 Terrible

meryjex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs remodelation

This hotel needs some serious remodelation and upgrade
Verified review

4/10 Poor

Emilio José

Disliked: Property conditions & facilities, room comfort

Siete Dias en el Monumental

El desayuno no lo recomiendo, pero el trato del personal fue en todo momento cercano, agradable y con la confianza que te da si eres cercano con ellos. Su cercanía a las joyas arquitectónicas de la época colonial es de agradecer igualmente.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I stayed at

I'll never return it should be shut down staff was terrible food rotten room disgusting I won't trust Expedia again.
Verified review

6/10 Okay

julio

Liked: Staff & service

Nice hotel on el conde street

I like this hotel because is located in the center of the action of this magnificent Colonial Zone. I felt like in a resort full of nice and warm people...The staff of Monumental were always happy and willing to help the guess in a lay back Island way.. el señor 'moreno' was amazing with his low key happy personality... It's a modest play with great staff....The breakfast could be better. The yuca pure with sauteed salami was fantastic.. The cheese and ham sandwiches with ketchup, no bueno......
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room Very Small; The Location was good; Easy Access to restaurant and stores..
Verified review

2/10 Terrible

im Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I've ever stayed in, & I travel a lot!

They only cleaned the room if you ask them to... out of six days , they cleaned the room once
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrorifico

por favor no oferten esta cosa llamado hotel monumental es un insulto a los clientes de expedia no voy a dar detalles por que es muy desagradable contar mi experiencia solo decir que me marche al dia siguiente pero vuelvo a insistir que POR FAVOR NO OFERTEN ESTA COSA TAN DESAGRADABLE LLAMADO HOTEL MONUMENTAL que ni es hotel ni monumental
Verified review

6/10 Okay

yris

Disliked: Staff & service, property conditions & facilities, room comfort

Anuncio Enganoso

regular
Verified review

6/10 Okay

Theron

Liked: Cleanliness, staff & service

No frills, center of colonial zone

On the main commercial drag of Valle el Conde. Clean, basic rooms, cable, private baths. There's a 15 peso (about 35 cents US) parking garage half a block away.
Verified review

2/10 Terrible

Guy

Disliked: Property conditions & facilities, room comfort

?

FRIENDLY EMPLYEES BUT NOT RECOMMENDED
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
me cobraron un suplemento de un 28%,no se si por culpa del hotel o de la pagina de Hoteles.com,pero el caso es que fue asi y es poco dinero,pero me senti engañado,hay que informar mejor,lo unico bueno la ubicacion,y la wifi tambien la salvo,lo demas deja mucho que desear,por 26$ que me dijeron a mi,no se puede pedir mucho mas,pero por 35$ que despues me cobraron hay alternativas algo mejores.
Verified review

4/10 Poor

Pauline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel monumental Zona colonial santo domingo domin

I read the reviews and decided to try it. I love the location. It is a budget hotel,no frills.The owner Mr.Baldemiro, chaffeur Basillio, Night Receptionist Renard all very well coming . I had a single room,read in the reviews that there was no windows so was not surprised, didn't mind. I was only there to shower and sleep.The room was clean,broken toilet seat.Breakfast included did not go down too early for me.Only noise I heard was guest out in the hall way passing along.Good for sleeping, very quiet I was on the second floor as I had requested. Room was not cleaned during my entire stay but I had read that from reviews and I brought my cleaning supplies. No problem since I was prepared, I was asked by the reception if my room was cleaned,told him no but I clean myself.I had soap and toilet paper but also brought my own.I would return I felt very welcome.Knowing what to expect from the reviews I have no complaints except the toilet seat.location is perfect.restaurants every where you turn.grocery store within a 5 minute walk from the hotel.Security is 24/7 doors always locked one must be buzzed in,feel very safe. I know the area from my previous visits and the Colonia zone is beautiful and I am a walker there fore I walked to China town and back.felt safe.
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Hôtel bien situé, rue piétonne, zone coloniale

Petit déjeuner quelconque, eau courante pas toujours disponible, etc