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Hotel Royal Palace

2.5 star property

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Photo gallery for Hotel Royal Palace

Reception
Standard Room
Garden
32-inch LCD TV with cable channels, TV
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av Abraham Lincoln 116, Santo Domingo, Distrito Nacional
  • Place, Malecon
    ‪7 min walk‬
  • Place, Embassy of Spain
    ‪10 min walk‬
  • Place, Guibia Beach
    ‪6 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Royal Palace

This hotel features a microwave in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and multilingual staff assistance are onsite.
Hotel Royal Palace offers 34 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bathrobes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Royal Palace, you're just a quick walk from Malecon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a multilingual staff, and TV in a common area
  • Just a 4-minute drive from Blue Mall and a few minutes from Agora Mall
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Royal Palace. Self parking is free.

Smoking is allowed in designated areas at this Santo Domingo hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • In-room safe fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Royal Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Royal Palace Hotel
Hotel Royal Palace Santo Domingo
Hotel Royal Palace Hotel Santo Domingo

Hotel Royal Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 9 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

maria claribel

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hi.. I booked 4 rooms for a family trip.. the staff are friendly, but The rooms need some work… the bathroom doors were hard to open or close since they are slide doors… also some tv’s we’re working others not… we stood one night and I don’t recommend if you need privacy…
Stayed 1 night in Dec 2025

6/10 Okay

Claudia

Stayed 1 night in Sep 2025

10/10 Excellent

Cobi

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, clean room. Thats all you need
Stayed 1 night in Oct 2025

10/10 Excellent

José manuel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
El chico del front desk el mejor!
Stayed 1 night in Oct 2025

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rosa

Travelled with family
The property is ok safe and clean
Stayed 3 nights in Jun 2025

4/10 Poor

Juan

Travelled with group
Disliked: Property conditions & facilities, room comfort
There was only one towel available. I had no control of the Ac. They had to come up to lower the temperature to their designated degree. It was hot. The tv did not work. Only one piece of soap given.
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Was very good for me

Stayed 1 night in Oct 2024

10/10 Excellent

levar

Stayed 1 night in Jul 2024

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Stayed 7 nights in Dec 2023

10/10 Excellent

Oleg

Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like everything around it, like food, salon, stores, cab service, and pleasant staff.
Stayed 2 nights in Jul 2023

8/10 Good

Johana Carolina

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
No está mal para el precio, pero reo que la limpieza del baño y las camas le falta mucho.
Stayed 2 nights in Jul 2023

6/10 Okay

Mario

Liked: Cleanliness
Stayed 3 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a ok for the low price we paid
Stayed 7 nights in Feb 2023

8/10 Good

Mehdi

Stayed 2 nights in Feb 2023

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good
Stayed 1 night in Sep 2022

4/10 Poor

Rayna

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE PLACE IS VERY CLOSE TO THE MALECON, MINUTES WALK, THAT IS THE ONLY GOOD THING, IT WAS DIRTY, AND OLD
Stayed 2 nights in Sep 2022

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit again

Will planning stay again
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hot water and shower pressure

This is a good location as it is accessible by bus, train, and taxi... all withing walking distance. My room was cleaned, I slept well and cleaning person was very attentive. English speaking person Luis comes in the afternoon and is very nice. So save your questions for his shift. They failed short by having me wait for 3pm checking time even though the room was ready to go. This was a Monday to Friday stay.
Stayed 4 nights in Feb 2022

8/10 Good

JOEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos 2 semanas y, el personal muy atento. Gracias Yolanda y el staff por sus atenciones. Lo recomiendo.
Stayed 7 nights in Jan 2022

4/10 Poor

Guillaume, Vancouver

Disliked: Cleanliness, property conditions & facilities
Noisy. The AC is only either off or fully on blasting the coldest air (no control over AC other than on or off). There is not much around the hotel.
Stayed 1 night in Nov 2021

2/10 Terrible

Hector, Santo Domingo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Improve the place
Stayed 1 night in Dec 2021

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2021