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Hotel Tropicana

3.0 star property

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Photo gallery for Hotel Tropicana

A paved walkway with stone tiles, surrounded by palm trees and various plants, leading to a building with a red roof.
A table set with a floral centerpiece, 'M & M' letters, and wine glasses.
A reception area with a marble counter, ceiling fans, and a large mirror.
An outdoor seating area with tables and chairs, a ceiling fan, and a potted plant.
A swimming pool with a hot tub, surrounded by lounge chairs and palm trees.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Av. Las Americas, Esq. Calle 8, Santo Domingo Este, Santo Domingo
  • Place, Malecon
    ‪5 min walk‬
  • Place, Three Eyes National Park
    ‪16 min walk‬
  • Place, Agua Splash Caribe Aquatic Park
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪18 min drive‬

Room options

View all photos for Comfort Room, Pool View

A bathroom with a toilet, a shower with a glass door, and a sink with a beige countertop.

Comfort Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

A hotel room with two beds, a bedside table with a lamp, and a small bedside table with a phone.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed

A bedroom with a bed, a painting on the wall, and a small table with a plant.

Basic Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A hotel room with a bed, a window with blinds, a painting on the wall, and a desk with a lamp.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Resort View

A bedroom with a bed, a green armchair, a white cabinet, and a window with curtains.

Deluxe Room, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

A bedroom with a bed, a bedside table with a lamp, a chair, a small table with a plant, and a painting on the wall.

Deluxe Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

A room with two beds, a wooden door, and a chair.

Junior Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room

A hotel room with two beds, each with a heart-shaped headboard, a bedside table with a lamp, and a window with curtains.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Family Room

A hotel room with a bed, a green chair, a table, and a nightstand with a lamp.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for SUPERIOR ROOM WITH BALCONY AND TWO BEDS

Lobby

SUPERIOR ROOM WITH BALCONY AND TWO BEDS

  • 40 sq m
  • Sleeps 4
  • 16 Double Beds

View all photos for Deluxe Room - One Bed

In-room safe, free rollaway beds, bed sheets

Deluxe Room - One Bed

  • 25 sq m
  • Sleeps 2
  • 7 King Beds and 8 Queen Beds

View all photos for WHEELCHAIR ACCESIBLE FIRST FLOOR WITH TWO BEDS

In-room safe, free rollaway beds, bed sheets

WHEELCHAIR ACCESIBLE FIRST FLOOR WITH TWO BEDS

  • 40 sq m
  • Sleeps 4
  • 8 Double Beds

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About this property

Hotel Tropicana

This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Hotel Tropicana offers 62 air-conditioned accommodations with safes. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Tropicana, you're just a quick walk from Malecon. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and wedding services
  • 8 minutes by car from Malecon and 8 minutes from Sambil Santo Domingo
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Hotel Tropicana also features an outdoor pool, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Santo Domingo Este hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel Tropicana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 7 to 14 for adults and USD 7 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 14 for adults, and USD 7 to 14 for children
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (up to 17 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Tropicana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Hotel Tropicana Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Cassandre

Liked: Staff & service
Room was clean, Staff is courteous. Close to the Airport. it was good for the price.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

estephany

Liked: Staff & service
The room was clean except the floor but I told them about it and they went and mopped it right away
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Nickinson

Disliked: Cleanliness
The room feel neglected and I couldn’t use my card to pay even tho I was not planning to pay cash cause I didn’t have enough cash
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Kerdino

Stayed 9 nights in Feb 2026