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Hyatt Centric Santo Domingo

4.0 star property

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Photo gallery for Hyatt Centric Santo Domingo

Exterior
Property video
Lobby
2 bars/lounges
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Place, Acropolis Center
    ‪7 min walk‬
  • Place, Blue Mall
    ‪12 min walk‬
  • Place, Agora Mall
    ‪5 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Santo Domingo

Hotel in Santo Domingo with bars and a rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Hyatt Centric Santo Domingo, you're just a quick walk from Acropolis Center. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Malecon and 6 minutes from Sambil Santo Domingo
  • Airport and beach shuttle service available for a fee
Hyatt Centric Santo Domingo offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at Hyatt Centric Santo Domingo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Santo Domingo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Burble Rooftop Bar - Onsite bar.
Aon Food & Mood - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
Caobana Coffee Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to September 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hyatt Centric Santo Domingo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 184 reviews
Rating 8 - Good. 17 out of 184 reviews
Rating 6 - Okay. 5 out of 184 reviews
Rating 4 - Poor. 1 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Greymi

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025

10/10 Excellent

Maribel

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Stayed 4 nights in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Juice
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything went well, except when I was at the rooftop bar & pool. I stood at the bar to get drink, while the bartender did everything except ask me if I needed anything, until Erik saw me and came and took my order.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle, Hinsdale

Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a very pleasant stay. The hotel room was exceptionally clean, and the staff were both professional and friendly throughout. I appreciated the diverse selection of drinks and how conveniently located everything was. The only minor downside was the high pricing for breakfast. Aside from that, everything met or exceeded expectations. I would definitely recommend this hotel to others.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facilities and staff. The breakfast was amazing, as were the roof top pool and bar.
Stayed 1 night in Oct 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Sep 2025

10/10 Excellent

MARTHA CAROLINA

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubicación, sorprendido con la calidad de la comida.
Stayed 1 night in Sep 2025

8/10 Good

Miguel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marino

Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Larissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

Bernardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is very friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025