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Kimpton Las Mercedes by IHG

4.5 star property
VIP Access

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Photo gallery for Kimpton Las Mercedes by IHG

Outdoor pool
Exterior
Garden
Outdoor pool
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Calle El Conde
    ‪4 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Terrace

In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 2 Single Beds, Terrace

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Top Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Balcony (Essential)

Free toiletries, hair dryer, slippers, towels

Room, 1 King Bed, Accessible Bathtub, Balcony (Essential)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Essential)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds (Essential)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace

In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed, Terrace

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Las Mercedes by IHG

Colonial hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.
During your stay at Kimpton Las Mercedes by IHG, you're just a quick walk from Malecon. Features include free WiFi in public areas and free valet parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Calle El Conde and 4 minutes by foot from Columbus Park
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Las Mercedes by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 4 meeting rooms available. The luxury Kimpton Las Mercedes by IHG also features a garden, concierge services, and dry cleaning/laundry services. Valet parking is free. A complete renovation of Kimpton Las Mercedes by IHG was completed in June 2024.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
ZOLA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.
El Patio - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Coral Buffet - Onsite diner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Buffet
  • El Patio
  • ZOLA

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (96 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Kimpton Las Mercedes by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 79 reviews
Rating 8 - Good. 7 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Llency

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and the staff were amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeaneishka

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

ivy

Travelled with partner
Liked: Cleanliness, staff & service
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kimpton is NEW and gorgeous. Santo Domingo is very cute. Go before everyone else gets there!
Stayed 1 night in Jan 2025

10/10 Excellent

Maria, Danbury

Liked: Cleanliness, staff & service, property conditions & facilities
In general it was pretty good. I would return again
Stayed 3 nights in Jan 2025

10/10 Excellent

Mitra

Stayed 3 nights in Dec 2024

10/10 Excellent

Kanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Las Mercedes! Stunning
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and hospitality impeccable
Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 4 nights in Dec 2024

6/10 Okay

Mariajose

Stayed 1 night in Dec 2024

10/10 Excellent

James Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Courtyard

The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average to poor - needs to be better

Surprisingly large, pool area is nice albeit your interrupted by the neighbours shouting from their living rooms 5m opposite, but can't be helped. Just strange to have such a fancy hotel with poor housing opposite. The levels of English within the staff was shockingly poor, especially the check-in staff, for an IHG hotel I can't quite believe it. I had to work in the morning and realised there is no plugs for the desk, what's the point! It was very quiet with few guests but no one went out of there way help, had to chase for service at breakfast and again had issues with English. I speak basic Spanish but a high end hotel should have staff with high levels of English, the Intercontinental certainly does where we normally stay. Won't return, they also have day pass guests who just sit in the pool all day with drinks and put belongings over multiple seats and tables, didn't expect that for this hotel. We won't return as there are many better hotels which are cheaper also.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Amenities
Beautiful hotel
Stayed 1 night in Dec 2024

8/10 Good

DAGUANG

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne Venus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel - has lots of history plus now modern. The hotel staff was great and very attentive.
Stayed 2 nights in Dec 2024

6/10 Okay

NESTOR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel it self its nice like videos and pictures. But area even though its called : Colonial Area its very bad the surroundings, hotel staff are nice people and willing to help but they need way more training in the hospitality industry since sometimes they seem clueless about a simple request, I definitely regret staying there Vs staying in a well known Hotel Chain in the financial district area, If they rebuild the colonial area it may be a good option but not now.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimpton is the best hotel in the zona colonial, rooms are new and modern. Will go there again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The staff were so friendly, especially the concierge Maria. The hotel was in great condition and it was quiet, calm, and well located.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 1 night in Sep 2024

10/10 Excellent

Scot

Stayed 1 night in Oct 2024

10/10 Excellent

edward c

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
Stayed 6 nights in Oct 2024