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Napolitano Hotel

3.0 star property

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Photo gallery for Napolitano Hotel

A hotel pool area with lounge chairs and umbrellas, a pool, and a building with balconies in the background.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.
A hotel with a prominent entrance, a vertical sign, and a clear sky.
A gaming area with roulette and slot machines, multiple gaming chairs, and a sports betting zone.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the sea through the window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Columbus Park
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Superior Room, Sea View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the sea through the window.

Standard Superior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Superior Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Executive Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Sea View

A neatly arranged hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a framed picture on the wall.

Executive Double or Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Sea View

A hotel room with a large bed, a nightstand, a lamp, and a view of the outside through a window with curtains.

Standard Double or Twin Room, Sea View

8.6 out of 10
Excellent
(34 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Napolitano Hotel

A full-service spa, a casino, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a nightclub, and a fitness center are onsite.
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Napolitano Hotel. During your stay, you're just a quick walk from Malecon. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at La Terrasse
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, manicures and pedicures, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Malecon and a 3-minute drive from Sambil Santo Domingo
  • Airport shuttle service available for a fee
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 961 reviews
Rating 8 - Good. 283 out of 961 reviews
Rating 6 - Okay. 167 out of 961 reviews
Rating 4 - Poor. 86 out of 961 reviews
Rating 2 - Terrible. 86 out of 961 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a great location The staff was very friendly the breakfast had a great variety of food The only thing is the bed is on the firm side I prefer a softer bed
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

arthur

Liked: Staff & service
nice place. great views. I love the outdoor pool/bar/restaurant area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Yes perfect view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

janet

Liked: Cleanliness
Clean, check in satisfied
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Julijs

Liked: Cleanliness, staff & service, amenities
Clean room, nice restaurant downstairs and pretty nice swimming pool.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

bela

Liked: Amenities
Nice views, nice apartment good location on the beach
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathroom very clean the hotel very clean the staff 👌 security 👌 8 out of 10 for the price
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Seneca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Shayshon

Liked: Amenities
Clean room | Staff | Shops nearby | Casino
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room was clean, staff polite and the best part was the Terrace /Pool/ Bar!! My family really enjoyed. Waitress did an extraordinary service, specially Ms. Iris.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
good experience with my family
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dominican republic Hotel

The hotel was clean staff friendly. Breakfast was good.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

ulrik harald

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel needs a major renovation, but rooms are spacious and very clean. View (seaview top floor) is probably the best you can find in SD. Location is great. However, over the weekend parties for locals at the pool run late and a night club on the ground floor even later.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

jobson

Liked: Cleanliness, amenities, property conditions & facilities
yes all was more than good
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is plentiful and varied every day. With options for all tastes. Room clean and organized Staff excellent very professional There many places to do a variety of things.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Helen

Liked: Amenities, property conditions & facilities
Breakfast good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maryluz

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Jul 2025