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Napolitano Hotel

3.0 star property

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Photo gallery for Napolitano Hotel

Standard Double or Twin Room, Sea View
Front of property
Rainfall showerhead, designer toiletries, hair dryer, towels
Front of property
Sports facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Sambil Santo Domingo
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Superior Room, Sea View

Standard Superior Room, Sea View

Standard Superior Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Large Twin Sofa Bed

View all photos for Executive Superior Room, Sea View

Executive Superior Room, Sea View

Executive Superior Room, Sea View

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About this property

Napolitano Hotel

Boardwalk/promenade hotel with a full-service spa and a casino
A full-service spa, a casino, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a nightclub, and a fitness center are onsite.
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Napolitano Hotel. During your stay, you're just a quick walk from Malecon. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at La Terrasse
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Malecon and a 3-minute drive from Sambil Santo Domingo
  • Airport shuttle service available for a fee
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 865 reviews
Rating 8 - Good. 267 out of 865 reviews
Rating 6 - Okay. 157 out of 865 reviews
Rating 4 - Poor. 83 out of 865 reviews
Rating 2 - Terrible. 74 out of 865 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maryluz

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

8/10 Good

Randolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Amenities
Complete complimentary amenities in the room, service staff proficient and friendly. Planning on returning soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Staff & service
The first floor and the terrace are very nice and clean. However, the carpet on the hallway of the 4th floor seems to be dirty. Tiling just like the first floor would make it more appealing. The staff are very nice. The water in the shower could be wamer, as I am not used to take shower in cool water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daisy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very nice! It was safe and confortable😍 (It little bit short on bath towel)☺️ But very friendly staffs 😍
Stayed 7 nights in May 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service

The Wifi is poor

The type of room that you "Hotel Com" presented ,it was not the same type of room offer by the Napolitano Hotel.
Stayed 11 nights in Apr 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es muy, muy atento. Es la segunda vez que los visito y seguro que volvería, recomiendo al 💯
Stayed 7 nights in Apr 2025

8/10 Good

Menandre

Liked: Cleanliness, staff & service, property conditions & facilities
Many things
Stayed 2 nights in Mar 2025

8/10 Good

Alston, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan carlos

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

ARNALDO

Liked: Cleanliness, staff & service
Excellent. You need yo know there is a casino, party and noise at nights though
Stayed 2 nights in Jan 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like especially the breakfast 😋 the staff was very friendly i like that the hotel area is clean , the pool the view what i don't like for the room services they was say in the app they have every day cleaning service is not true i have to call to ask for cleaning 🙄 is not fair , and the bathroom bol have a smell when flushing that very disturbing me .
Stayed 4 nights in Jan 2025

8/10 Good

Vall

Liked: Cleanliness, staff & service
Staff was excellent. Asked for 2 queen beds but was not available. Nevertheless , that would not be their fault since it was advertised on Expedia and they have no room with Queen beds.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Stayed 2 nights in Oct 2024

8/10 Good

Cesar

Liked: Staff & service
Stayed 3 nights in Nov 2024