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Novus Plaza Hodelpa

3.5 star property

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Photo gallery for Novus Plaza Hodelpa

Restaurant
Lobby sitting area
Lobby sitting area
Buffet
Twin Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
Calle El Conde, Esquina Hostos, Zona Colonial, Santo Domingo, 10101
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Deluxe

Executive Deluxe

Executive Deluxe

7.8 out of 10
Good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Plus

Deluxe Plus

Deluxe Plus

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is €93
includes taxes & fees
29 Mar - 30 Mar
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Novus Plaza Hodelpa

A fitness center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Novus Plaza Hodelpa offers 96 accommodations with safes and complimentary bottled water. Televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novus Plaza Hodelpa. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas, plus a gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Malecon and 7 minutes from Assembly Hall of Jehovah's Witnesses
  • Local-area shuttle service available for a fee
As a guest of Novus Plaza Hodelpa, you'll find a fitness center, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. Novus Plaza Hodelpa also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: DOP 10 for adults and DOP 6 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DOP 10 for adults and DOP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novus Plaza Hodelpa Hotel Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 276 out of 627 reviews
Rating 8 - Good. 185 out of 627 reviews
Rating 6 - Okay. 76 out of 627 reviews
Rating 4 - Poor. 41 out of 627 reviews
Rating 2 - Terrible. 49 out of 627 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ghassan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Location of the Hotel is very good. The room was not comfortable. The Bathroom needs renovation urgently. We have made the Reservation wirhout Breakfast
Stayed 3 nights in Mar 2026

6/10 Okay

Gabriel

Liked: Cleanliness
It was an okay hotel. The shower head in my room was broken, the safe box didn’t work and the windows in my room seemed to be broken as I could hear all the noise from the street… there is not gym available ! I wasn’t planning on working out there but I just stopped by to check out the gym facilities and couldn’t believe my eyes. That should not be called a gym! To sum it all up, it was an okay hotel to just spend the night as my final destination was Punta Cana …
Stayed 1 night in Dec 2025

10/10 Excellent

Maryoly Beatriz

Stayed 1 night in Dec 2025

2/10 Terrible

Bertha

Stayed 1 night in Dec 2025

2/10 Terrible

joseph

Disliked: Property conditions & facilities
The toilet didn't work in my room. I am a adult was given a room with two twin beds could not sleep. No hot water
Stayed 2 nights in Dec 2025

10/10 Excellent

Daysi De

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2025

2/10 Terrible

Ruth

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice staff and clean.
Stayed 2 nights in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super courteous, specially Mr. Luis R. The breakfast was surprisingly great.
Stayed 2 nights in Nov 2025

10/10 Excellent

IRAIMA

Stayed 3 nights in Nov 2025

6/10 Okay

Andrew

Liked: Staff & service, amenities
Room was very humid with slightly musty smell and very hard bed. Window did not open by design. Bed had very thin sheets. Good location for the price. Dirty hallway carpets. Room air conditioner was weak but kept just barely comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Maryoly Beatriz

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
My stay stay at this hotel since coming to Santo Domingo but will choose this hotel in the future. They address any issues that came up during my stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Jane

I was unable to make it to the hotel because they had street access blocked. I ended up having to look for another place because they were trying to have us park like 5 blocks away from the hotel in the street and walk our way to them with our luggage. On top of that it was poring rain. They should be respectful of clients with reservations, at least notify that the access will be limited or restricted in case the client wants to make arrangements or cancel.
Stayed 2 nights in Oct 2025

4/10 Poor

SAMEH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Ernst

Stayed 4 nights in Oct 2025

10/10 Excellent

Yadira Maria Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

2/10 Terrible

Leila

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would never book here again definitely wasn’t worth the money.
Stayed 1 night in Oct 2025

4/10 Poor

Wilbert

Disliked: Cleanliness, staff & service, property conditions & facilities
I got a verry small room in a corner, lot of pigeon near the window. I would no recommended!!
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the bed was so comfortable and big, overall the room felt like home. The only thing that was really bothering was the smell at the bathtub. I think pipes need to be fixed. Thanks you so much God bless.
Stayed 2 nights in Sep 2025

10/10 Excellent

Norris, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Rosa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom check in this place and the room had a mildew smell and the customer service was very unprofessional will not coming back in this area
Stayed 1 night in Sep 2025

4/10 Poor

Jameson

Stayed 3 nights in Aug 2025