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Novus Plaza Hodelpa

2.5 star property

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Front of property
View from property
Terrace/patio
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Calle El Conde, Esquina Hostos, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

Similar properties

Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Zona Colonial
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,056 reviews
The price is €102
includes taxes & fees
16 May - 17 May
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Novus Plaza Hodelpa

This hotel features a restaurant, a nightclub, and a fitness center. Other amenities include a bar/lounge, a business center, and dry cleaning.
Novus Plaza Hodelpa offers 96 accommodations with air conditioning. Satellite television is provided. Cribs/infant beds are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Novus Plaza Hodelpa, you're just a quick walk from Malecon. A restaurant, a gym, and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, mountain biking, and bike rentals
  • 7 minutes by foot from Malecon and a 4-minute drive from Sambil Santo Domingo
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A nightclub, a fitness center, and a terrace are also featured at Novus Plaza Hodelpa.

Novus Plaza Hodelpa has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mountain biking
  • Nightclub
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors

Room amenities

Bedroom

  • Cot

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo

Mercure Comercial Santo Domingo Santo Domingo

Mercure Comercial Santo Domingo Hotel

Hotel Mercure Comercial

Mercure Comercial Santo Domingo

Mercure Comercial

Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo

Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel

Hotel Hotel Mercure Comercial Santo Domingo

Hotel Mercure Comercial Santo Domingo Santo Domingo

Novus Plaza Hodelpa Hotel

Novus Plaza Hodelpa Santo Domingo

Hotel Mercure Comercial Santo Domingo

Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 613 reviews
Rating 8 - Good. 231 out of 613 reviews
Rating 6 - Okay. 172 out of 613 reviews
Rating 4 - Poor. 76 out of 613 reviews
Rating 2 - Terrible. 42 out of 613 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

cassandra, Redcliff

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo

8/10 Good

Pedro, Curacao september 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very good location

Excellent Good restaurants. Historical and very Safe to walk around.

8/10 Good

Doris, PR

Liked: Staff & service

Vacations on RD

Food and service wonderful Plus happy hour

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for the price

good location and service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

In the old city

The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.

6/10 Okay

Oscar, wilton manors FL

Liked: Room comfort

Incomunicado stay

I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.

6/10 Okay

Nada, London

Disliked: Cleanliness, property conditions & facilities

Best budget hotel around

Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. Dirty, bad service. Bad matrass.

Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!

8/10 Good

Rosemond, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Out of the way

Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking

8/10 Good

Jose, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busiess trip

Hotel is in the Colonial Area of the city. Close to shopping and restaurants.

6/10 Okay

peter, port au prince

Liked: Cleanliness

Middle of Zona colonial

Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .

2/10 Terrible

Mary anne, Brandon Manitoba canada

Liked: Cleanliness
Disliked: Staff & service, room comfort

Our belongings were stolen from our room.

The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.

4/10 Poor

gayle, Winnipeg

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't punish yourself staying at Mercure

Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room). I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best area in town

easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.

6/10 Okay

Verified traveller

One of Numerous Stays Here

Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.

4/10 Poor

sham01

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere

I prepaid for the room in full before arriving. They looked for my reservation for an hour but never found it. I had to print out the confirmation page and they still charged me again for the room. The receptionist said they would reverse charges once they receieve confirmation. The tv did not work and it took 3 calls to reception and 6 hours for someone to fix it. Internet was hopeless. The bathroom was dirty and the rooms were dingy. There was a strong odor in hallways and it felt damp. The bed was old and run down. The breakfast was actually decent but did not start at time advertised. The property needs renovated immediately

6/10 Okay

I live in Fl., A

Disliked: Cleanliness, staff & service, room comfort

Center of Santo Domingo

I was discriminate at the hotel restaurant, waiter did not want to bring me coffee, utensil, leaving me for last to be serve. Room was dirty, and I report it. And was told that nothing was wrong with the room. Mini-Bar was empty and refrigerator did not work either. I let a deposit at the front desk. And still have to pay cash, whenever I consume food at the restaurant.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Okay for a three days staying!

It was okay experience. Did not spend much time in the hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alfredo, miami fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice staf safe neiborhod and more

6/10 Okay

roly, Maryland

Liked: Cleanliness, staff & service
This hotel is pretty good for the price, in the model of Zona colonial. You can walk and shop around