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RIG Casa Conde

3.0 star property

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Photo gallery for RIG Casa Conde

Stunning hallway with a grand staircase, comfortable seating areas, and elegant lighting.
Welcome to our reception area, featuring a modern reception desk with a glass partition, three clocks displaying global time zones, and a stylish seating area with a black table and framed artwork.
Enjoy the view from this balcony with a street view.
Relax in a spacious room with a large bed, a small table, and a balcony offering a view of the outside.
Enjoy a peaceful retreat on the balcony with a round table and two chairs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
511 C. El Conde, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    ‪1 min walk‬
  • Malecon
    ‪6 min walk‬
  • Sambil Santo Domingo
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Cozy retreat with a single bed, table, and lamp, featuring a framed forest scene above.

Superior Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Honeymoon Room, 1 King Bed

Enjoy the view from this balcony with a table and two chairs overlooking the bustling street below.

Honeymoon Room, 1 King Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Sleep comfortably in this cozy space with two levels of sleeping space, featuring a top and bottom bunk.

Economy Room

7.0 out of 10
Good
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Relax in a serene space with a comfortable bed, a potted plant, and a stylish nightstand.

Standard Room

7.0 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Enjoy the view from this balcony with a street view.

Junior Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Cataleya Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (292)
The price is €51
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Cataleya Hotel

About this property

RIG Casa Conde

Central Santo Domingo hotel connected to a shopping center, steps from Calle El Conde
Along with a snack bar/deli, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk.
RIG Casa Conde offers 28 air-conditioned accommodations with safes and irons/ironing boards. 32-inch plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at RIG Casa Conde. During your stay, you'll be connected to a shopping center, and just a quick walk from Malecon. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop
  • Amenities include a front-desk safe, locker space, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Steps from Calle El Conde and 6 minutes by foot from Mercado Modelo
  • Airport pick-up shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly RIG Casa Conde.

This Colonial Santo Domingo hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
La Cueva - Onsite coffee shop.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Cueva

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RIG Casa Conde

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 40)
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
RIG Casa Conde offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

RIG Casa Conde Hotel
RIG Casa Conde Santo Domingo
RIG Casa Conde Hotel Santo Domingo

RIG Casa Conde Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 97 reviews
Rating 8 - Good. 30 out of 97 reviews
Rating 6 - Okay. 16 out of 97 reviews
Rating 4 - Poor. 11 out of 97 reviews
Rating 2 - Terrible. 8 out of 97 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Enjoy the property a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Irina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jess

All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.
Stayed 2 nights in Feb 2025

10/10 Excellent

MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.
Stayed 2 nights in Feb 2025

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

4/10 Poor

Luis M Lopez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the pictures online
Stayed 16 nights in Jan 2025

6/10 Okay

Jose

Look so sad no fun
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

They can be better
Stayed 2 nights in Jan 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms very small bathroom breakfast was nice staff was friendly
Stayed 1 night in Dec 2024

8/10 Good

Gérard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 2 nights in Nov 2024

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the interior design and structure. I also noticed signs of neglect, like a broken and missing rod to hang the towel. The windows in room 211 need to be fixed or replaced altogether. So does the drainage in the shower. Otherwise, this is a vary nice and convenient place for a short stay in the Dominican capital.
Stayed 5 nights in Nov 2024

8/10 Good

Benjamin, Philadelphia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn’t work, which was the only gripe that I had.
Stayed 1 night in Nov 2024

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave i eas transferred to a smallee room
Stayed 1 night in Nov 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay I would recommend
Stayed 10 nights in Oct 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service
Staff treated me well
Stayed 13 nights in Sep 2024

8/10 Good

Robert

Hard to find
Stayed 3 nights in Jun 2024

6/10 Okay

Robert

Liked: Cleanliness
My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space
Stayed 3 nights in Jun 2024

10/10 Excellent

RAYLETTE

Liked: Cleanliness, amenities, property conditions & facilities
Mannersable staff
Stayed 7 nights in Apr 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

10/10 Excellent

JOSE RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.
Stayed 4 nights in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love its convenient location, though the parking can be an issue
Stayed 1 night in Feb 2024

4/10 Poor

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Didn’t get what I expected.

Online it showed that I had I big room with a balcony but when I checked in I got a little room with no balcony. And by me checking in they would allow me to get my money back so I had to keep the room but I went down the block and got the big room that I was looking for. But the staff was awesome.
Stayed 7 nights in Jan 2024