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RIG Puerto Malecon

3.0 star property

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Photo gallery for RIG Puerto Malecon

Arcade
Rooftop terrace
Deluxe Room
Meeting facility
Rooftop terrace

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪7 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪15 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Economy Room

Economy Room

Economy Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

  • Partial ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Kitchenette, Sea View

Junior Suite, 1 Bedroom, Kitchenette, Sea View | Balcony

Junior Suite, 1 Bedroom, Kitchenette, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Partial ocean view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

RIG Puerto Malecon

Luxury hotel with a rooftop terrace, steps from Puerta de la Misericordia
This hotel features an indoor pool, an outdoor pool, and a restaurant. Local cuisine breakfast is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
RIG Puerto Malecon offers 23 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at RIG Puerto Malecon. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free local cuisine breakfast served daily
  • Free wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, fitness classes, and bike rentals
  • Steps from Puerta de la Misericordia and 5 minutes by foot from Parque Independencia
  • Airport, train station pick-up, and cruise terminal shuttle service available for a fee
RIG Puerto Malecon offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

A business center and a meeting room are available. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury RIG Puerto Malecon. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:30 AM.
RIG Puerto Malecon has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (USD 3 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RIG Puerto Malecon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 40
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • New Year's Day (January 1) Gala Dinner per adult: USD 40
  • New Year's Day (January 1) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 28
  • Valentine's Day (14 February) Gala Dinner per child: USD 14 (from 2 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle
  • Self parking fee: USD 3 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
RIG Puerto Malecon offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 471652
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 8 PM.
  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo

RIG Puerto Malecon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 200 out of 552 reviews
Rating 8 - Good. 147 out of 552 reviews
Rating 6 - Okay. 102 out of 552 reviews
Rating 4 - Poor. 39 out of 552 reviews
Rating 2 - Terrible. 64 out of 552 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Godfrey

Stayed 7 nights in Oct 2025

6/10 Okay

Darryl, Porterville

Helpful
Stayed 11 nights in Oct 2025

2/10 Terrible

napoleon, bayonne

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Blood stains on the sheets, no towels or in the toiletries
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place always friendly and the price is great, pool, bar, restaurant, all inside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chantely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Rig puerto malecon was beyond my expectations the hotel was clean and a safe environment wich isthe most important for me i to thank cristopher for always helping me in anything that i need it and also Antonia for always making sure my room was clean and in general the whole staff was amazing i will definitely consider this hotel as my number one choice to stay when im back at the Dominican Republic
Stayed 14 nights in Sep 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities
Nice area, very nice to walk, very safe only thing negative, l found the shower head broken reported and they never change it, but beside of l recommended
Stayed 2 nights in Sep 2025

8/10 Good

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was located in a historical district.
Stayed 5 nights in Aug 2025

4/10 Poor

Delia Nadia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very quaint neighbourhood Hotel needs updating and deep cleaning
Stayed 5 nights in Aug 2025

6/10 Okay

Adeyemi

Business traveller
Liked: Cleanliness, staff & service
The hotel stay was okay overall, but there were several major issues that impacted my experience: 1. The shower door did not close properly and had to be lifted and forced shut each time. 2. The Wi-Fi did not work in my room and was only accessible in the lobby. 3. Fresh towels were unavailable if I missed the housekeeping team. 4. My room’s front door stopped locking after the first day, which was a serious safety concern. I had to place a chair against the door as a precaution. 5. While the staff was generally polite and willing to help, service was very slow. For example, when my toilet stopped flushing, it took about 40 minutes before assistance arrived.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service
They were under construction in the layout of the lights in the room were uncomfortable. You couldn’t turn the lights off and have the fan running so if you turned off the lights, the fan would turn off, which makes no sense. Why wouldn’t the fan be able to run independently from the lights on the other side of the room that was a bother.
Stayed 1 night in Jul 2025

10/10 Excellent

Chazarae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very soft and comfortable. AC was fast cooling down the room. Breakfast was delicious
Stayed 2 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

DEOLALL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice food
Stayed 5 nights in Jun 2025

6/10 Okay

gladys

Stayed 1 night in Jun 2025

6/10 Okay

Magali

Travelled with group
Liked: Cleanliness
Problemas con el aire acondicionados del cuarto notificado pero solo que estaba lleno y no cambió de habitación
Stayed 1 night in Jun 2025

10/10 Excellent

Micahel

Stayed 2 nights in Jun 2025

2/10 Terrible

Marcia

Liked: Amenities
Disliked: Property conditions & facilities
I have dtsyed at RIG properties before, including this location. This was the wordt hotel experience. Not only is there a huge construction project going on, my room had no towels and no toilet paper. Repeated requests finally solved the problem. The remote for the AC was missing and the room was cold at night but couldn't be turned off without the remote. I won't go back
The hole in the floor is where the toilet paper holder should be. Looks like it was intentionally removed.
Stayed 2 nights in Jun 2025

8/10 Good

Godfrey

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality, friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view room during our stay which was amazing! The city was beautiful, the staff was attentive and friendly and worked hard to ensure all our needs were met by truly going above and beyond to arrange transportation to the hotel! The room and bathroom were spotless. The only thing I wish they had were small washcloths for your face or body, but that may be an American culture thing. I know they have a few projects in progress for the rooftop lounge/bar area so once those are finished this hotel will be even more of a catch! Thank you to everyone who contributed to our stay! I would highly recommend anyone and everyone to stay here 10/10!!
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the center of the zona colonial.everything is walking distance easy to get transportation.
Stayed 4 nights in May 2025

6/10 Okay

Marcia

Liked: Cleanliness, amenities
Good location. Multiple power outages. Lobby was undergoing construction. The breakfast was good but there were Cockroaches in the restaurant.
Stayed 9 nights in May 2025

10/10 Excellent

Analia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya es la segunda ves que nos hospedamos en este hotel, está muy bien ubicado, es tranquilo, el servicio de los muchachos del front desk es excelente! Hay que subir escaleras, normal como la mayoría de hospedajes en Santo Domingo. La piscina y el desayuno muy bueno. Vamos a reservar otra ves pronto!!
Stayed 3 nights in May 2025

10/10 Excellent

Chandra, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christofer was so nice and took care of all of my requests. The front desk and location are definitely 15/10
Stayed 1 night in May 2025

10/10 Excellent

Jelmar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025