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4.5 out of 5

"Wonderful stay. Staff were all attentive, professional, friendly and always available. The floor in the room was extremely dusty and dirty, but I th ... " More

By a verified traveller on Wed 25 Aug 2021

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Luxury Suite, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ambassador villa 2 bedrooms with private pool

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ambassador villa 3 bedrooms with private pool

Bed Count 1 King Bed Maximum Occupancy 6 Max

Honeymoon Suite, Private Pool (Infinity)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Serenity 2 bedrooms suite with private pool

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Private Pool (infinity)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ambassador Aegean Luxury Hotel and Suites. During your stay, you're just a quick walk from Santorini Caldera. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with ocean views at cabo rosso, one of the property's 2 restaurants
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, helicopter/aeroplane tours and scooters/mopeds to rent
  • Steps from Santorini Caldera and 11 minutes on foot from Caldera Beach
  • Airport, beach and local-area shuttle service available for a fee
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Ambassador Aegean Luxury Hotel and Suites ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Aegean Luxury Hotel and Suites

Everyone (3) Couples (1) Family (2)
5 out of 5
Wonderful stay. Staff were all attentive, professional, friendly and always available. The floor in the room was extremely dusty and dirty, but I think this was more because the patio door was open and it was extremely windy during our stay. Definitely 5 star service, amenities and rooms.

Posted by on 25 Aug 2021

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4 out of 5
Privat Pool Jacuzzi kaputt, Pool in mittelmäßigen Zustand, Gastronomiekonzept durchschnittlich

Posted by on 14 Aug 2023

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5 out of 5
sehr schönes zimmer atemberaubender Ausblick sehr freundlich und zuvorkommender service

Posted by on 3 Jun 2023

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5 out of 5

Posted by on 11 Oct 2019

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3 out of 5
Einrichtung 3 Sterne,Service ungenügend,Personal sehr freundlich.Überrissene Preise.nicht 5 Sterne würdig,Lage einmalig

Posted by on 31 Jul 2019

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5 out of 5

Posted by on 13 Jun 2019

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About the Ambassador Aegean Luxury Hotel and Suites

Location Akrotiri, Santorini, 847 00

Renovations + Closures

The property is closed between 24 October and 09 April.

Property Features

Ambassador Aegean Luxury Hotel and Suites offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury Ambassador Aegean Luxury Hotel and Suites. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. A complete renovation of Ambassador Aegean Luxury Hotel and Suites was completed in March 2016. This 5-star Santorini hotel is smoke free.

  • 1 floor
  • 40 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, ferry terminal shuttle, and beach shuttle
  • Parking: Free self parking

Room Amenities

Ambassador Aegean Luxury Hotel and Suites offers 40 accommodations with private hot tubs and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private hot tub
  • Private balcony (furnished)
  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

Cabo rosso – This poolside restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Beveldere cafe – Overlooking the ocean, this restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Helicopter/aeroplane tours on site
  • Mountain biking nearby
  • Motor boating on site
  • Hot springs nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Sailing on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Ambassador Aegean Luxury Hotel and Suites offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 18 lb per pet
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to the hotel's position above a cliff, this property does not have children's facilities and children are not allowed without their parent's written consent.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • No lifts
  • Property registry number - 1167K123K0856700
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Santorini
  • Ambassador Santorini
  • Ambassador Santorini Hotel
  • Hotel Ambassador Santorini
  • Santorini Ambassador
  • Santorini Ambassador Hotel
  • Ambassador Aegean Luxury Hotel Santorini
  • Ambassador Aegean Luxury Hotel
  • Ambassador Aegean Luxury
  • Ambassador Aegean Luxury Hotel Santorini
  • Ambassador Aegean Luxury Hotel
  • Ambassador Aegean Luxury Santorini
  • Ambassador Aegean Luxury
  • Hotel Ambassador Aegean Luxury Hotel and Suites Santorini
  • Santorini Ambassador Aegean Luxury Hotel and Suites Hotel
  • Hotel Ambassador Aegean Luxury Hotel and Suites
  • Ambassador Aegean Luxury Hotel and Suites Santorini
  • Ambassador Aegean Luxury Hotel Suites
  • Ambassador Santorini Hotel
  • Ambassador Aegean Santorini
  • Ambassador Aegean And Suites
  • Ambassador Aegean Luxury Hotel Suites
  • Ambassador Aegean Luxury Hotel and Suites Hotel
  • Ambassador Aegean Luxury Hotel and Suites Santorini
  • Ambassador Aegean Luxury Hotel and Suites Hotel Santorini

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.