ibis budget Santos Gonzaga

2.5 star property

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Photo gallery for ibis budget Santos Gonzaga

A buffet with various food items and condiments.
Exterior
A multi-story hotel with a modern design, featuring a prominent 'HOTEL' sign on the facade.
A reception area with a counter, a digital screen, and a wall with a graphic.
A hotel room with a bed, a nightstand, and a wall-mounted lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Av Marechal Floriano Peixoto 77, Gonzaga, Santos, SP, 11060301
  • Place, Miramar Shopping Center
    ‪1 min walk‬
  • Place, Gonzaga Beach
    ‪3 min walk‬
  • Place, José Menino Beach
    ‪6 min walk‬

Room options

Apartment, 1 Double Bed (Triple)

7.6 out of 10
Good
(45 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Apartment, 1 Double Bed

8.0 out of 10
Very good
(63 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Apartment, 2 Single Beds

7.4 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Apartment, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 3 Single Bunk Beds
  • Free Wi-Fi

Superior Room, 1 Double Bed (Budget+)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

ibis budget Santos Gonzaga

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a convenience store, and a vending machine are onsite. Housekeeping is available on request.
Ibis budget Santos Gonzaga offers 165 accommodations with blackout drapes/curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at ibis budget Santos Gonzaga. During your stay, you're just a quick walk from Gonzaga Beach. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include convenience store, an elevator, and a vending machine
  • Within a 10-minute walk of Gonzaga Beach and José Menino Beach
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis budget Santos Gonzaga also features a vending machine, a convenience store, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 40 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 46 for adults and BRL 23 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 45 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 46 for adults and BRL 23 for children
  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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ibis budget Santos Gonzaga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Dayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Paulo José

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Elcio

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem servido e com boas variedades
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 2 nights in May 2026
Verified review

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
O cardapio do cafe da manha era bem adequado, com frios, frutas frescas, tapioca, omelete e diversas outras opções. Gostei da maquina de cafe com varias opções. A acomodação estava bem limpa e arrumada. O melhor de tudo é a localização, super bem localizada. O estacionamento tem preço bem adequado para o pernoite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo: sim. Equipe de funcionários: ótimo. Comodidades: faltou frigobar e uma cadeira. Ar-condicionado: ótimo. Café da manhã: bom (acredito que faltou um pouco mais de opções, mas a qualidade é excelente).
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Paulo Roberto

Liked: Staff & service, amenities, property conditions & facilities
Quarto com mal cheiro Valor muito alto pelo que oferece
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Nayara

Liked: Cleanliness
Pontos positivos - localizado no centro, de fácil acesso, estacionamento pago mas que ajuda muito, chuveiro muito bom Pontos negativos - checkin extremamente demorado, ficamos 30 minutos pra fazer um simples checkin, tinha gente que já estava há 1 hora. Quarto não tem frigobar, travesseiro e cama desconfortáveis, sabonete do banheiro tinha cheiro de sabão de barra de lavar roupas Pra mim não valeu o custo benefício, já fiquei em lugares muito melhores pelo mesmo preço
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e café da manhã ótimo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Gabriela

Disliked: Cleanliness, amenities, property conditions & facilities
Eu raramente faço avaliações negativas, mas infelizmente não tem como não relatar essa experiência. Reservei um quarto da categoria superior e, ao chegar, fui direcionada a um quarto PNE. O problema não é a adaptação, mas o fato de ser um quarto exclusivo para esse público, o que gera desconforto para quem não possui essa necessidade. Detalhe: isso não foi informado previamente, apesar de haver opção distinta na reserva. A cama era extremamente baixa (cerca de 20 cm do chão), bastante desconfortável. O banheiro foi o maior problema: sem box e sem desnível, a água do chuveiro, separada apenas por uma cortina suja, se espalhava por todo o ambiente. Durante e após o banho, era impossível usar pia ou vaso até o banheiro secar. Havia até um rodo no local, o que é inaceitável considerando uma diária de quase R$ 500. A recepção alegou hotel lotado, mas no dia seguinte havia quartos disponíveis no site. Mesmo assim, negaram a troca de quarto e ainda disseram que “foi azar”. Inclusive por este motivo, saímos um dia antes do reservado. Não se trata de favor, mas de um serviço contratado que não foi entregue conforme o esperado. Infelizmente, essa foi uma experiência bastante negativa e não pretendo retornar. Talvez outras unidades tenham um padrão diferente, mas para mim foi a primeira e última vez.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendentes educados, boa limpeza, ótima localização, perto da praia, quarto bem arrumado com pequenos detalhes
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Larissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservei o quarto para 3 pessoas. Chegando lá tive que ficar pedindo itens para o terceiro hóspede. O quarto não estava preparado para nos receber.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

VALTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarta confortável , mas o chuveiro molhava o banheiro inteiro. Café da manhã bom, mas com pouca variedade. Muito bem localizado.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Aparecida Leripio

Liked: Cleanliness, staff & service, property conditions & facilities
Sim
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Taísa

Liked: Staff & service
Deixou a desejar na limpeza da quarto
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Claudinei

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo maravilhoso. É minha segunda fez hospedando, prefiro pq td é mais fácil, td q vc quer está a alguns passos.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 1 night in Feb 2026
Verified review

8/10 Good

THAIS CASSIA MENDES

Liked: Cleanliness, staff & service
Café da manhã bom, funcionários atenciosos
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Antonio Talvanio

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto agradável, ar condicionado funciona perfeitamente, café da manhã bom!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo otimo
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

João Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fila imensa para realizar o check-in, além de fila também para o café da manhã. Recepcionistas e atendentes mal-educados, grosseiros, pouco empáticos, lentos e, na minha percepção, mal preparados.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi ótimo, eu recomendo
Stayed 1 night in Feb 2026