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Monte Serrat Hotel

3.0 star property

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Photo gallery for Monte Serrat Hotel

Indoor spa tub
Games room
Free daily buffet breakfast
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Museum of Coffee
    ‪11 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪78 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • 14 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • 18 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • 21 sq m
  • Sleeps 5
  • Free Wi-Fi

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About this property

Monte Serrat Hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Monte Serrat Hotel, you're just a quick walk from Coliseu Theater. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym, a sauna, and 2 hot tubs
  • 8 minutes by car from Santos Harbor and 12 minutes from Gonzaga Beach
  • Pets welcome for free
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An arcade/game room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 206 out of 522 reviews
Rating 8 - Good. 160 out of 522 reviews
Rating 6 - Okay. 97 out of 522 reviews
Rating 4 - Poor. 31 out of 522 reviews
Rating 2 - Terrible. 28 out of 522 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Akira

With breakfast
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Kuya

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sílvio

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento um pouco apertado
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marcos Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities
Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Edilson

O que pode melhorar, a TV com tela toda fosca sem canais.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Marcio

Disliked: Cleanliness, amenities
O banheiro muito precario e com cheiro
Stayed 1 night in Feb 2026
Verified

6/10 Okay

MARCO

Liked: Cleanliness, staff & service
O quarto é grande, porém o banheiro merece mais atenção, muito embora possuísse uma banheira grande. O café da manhã é simples mas atende bem os hóspedes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Check inn rápido
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, cama confortável, ótimo café da manhã,
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só estacionamento precisava de alguém para organizar chegada de hóspedes e auxiliar para estacionar. Pois estacionamento pequeno com poucas vagas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neusa

Liked: Cleanliness, staff & service, amenities
O Hotel Montes serra e muito bom os funcionários são atenciosos e o hotel e um ambiente familiar . Wesley e Neusa esposa adoramos se ospedar no hotel Montes serra O café da manhã e gostoso,o almoço alacarte tem várias opções,super recomendo este hotel Montes serra em Santos.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Janaína

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
O café da manhã muito bom , bastante variedade . Estacionamento horrível vagas muito apertada .fica longe da praia o hotel. quartos são limpos muito confortável .funcionários da recepção muito mal educado
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elizete

Liked: Staff & service, property conditions & facilities, room comfort
O Hotel é confortável, equipe boa, comida excelente, só precisam se preparar melhor para alta temporada, contratar mais funcionários, principalmente no café da manhã.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Saturnino

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhosos. Atendentes atenciosos e café da manhã delicioso
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness
Quarto razoável, chegamos da festa e encontramos 2 baratas pelo quarto
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo dentro do esperado.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARILENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe agradável Cafe muito bom Camas conforraveis
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, amenities
A cama e o café da manhã. Fica bem localizado para quem quer acessar o Porto, ir à praia ou fazer um passeio de VLT.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Priscila Costa

Liked: Cleanliness, staff & service, amenities
O quarto bem espaçoso e muito limpo. O pessoal super gentil e tb tem uma janta muito boa e om preço justo
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fabiana

Liked: Cleanliness, amenities
O quarto bem limpo e as demais localizações do hotel também A i caro , e no local de comedoria e onde ficava os sucos eu não vi água ,nem pra tomar de copo . Isso eu achei chato . E outra coisa, o cardápio na demostração dos pratos e valores, deve ser mas transparente as informações dos valores.Fora isso tudo bem.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Fabio Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento seguro
Stayed 2 nights in Nov 2025