Hotel Cassino Tower São José do Rio Preto by Nacional Inn

2.5 star property

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Photo gallery for Hotel Cassino Tower São José do Rio Preto by Nacional Inn

Welcome to our lobby, featuring a unique round table, comfortable seating, and a reception desk.
Experience the vibrant nightlife at this urban hotel, where a casino awaits and modern architecture meets the city.
Enjoy meals at a communal dining table surrounded by comfortable chairs in a clean and contemporary space.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Stairs lead to the entrance of a building with a brightly lit sign reading 'Casino' in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Rua Voluntários de São Paulo 3367, - Centro, São José do Rio Preto, SP, 15.015-200
  • Plaza Avenida Shopping Center
    ‪2 min drive‬
  • Rio Preto Shopping Center
    ‪3 min drive‬
  • Alberto Bertelli Lucatto Exhibition Grounds
    ‪5 min drive‬
  • São José do Rio Preto (SJP-Prof. Eribelto Manoel Reino State)
    ‪4 min drive‬

Room options

Superior Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

Executive Triple Room, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

Presidential Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Cassino Tower São José do Rio Preto by Nacional Inn

Hotel in São José do Rio Preto with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a meeting room.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn offers 89 accommodations with air conditioning. 46-inch LCD televisions come with cable channels.

Bathrooms include showers. This São José do Rio Preto hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Cassino Tower São José do Rio Preto by Nacional Inn, you're just a quick walk from Jose Antonio da Silva Primitive Art Museum. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the rooftop bar
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and an elevator
  • Onsite recreation includes a gym
  • Steps from Jose Antonio da Silva Primitive Art Museum and Naif Art Museum
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a vending machine, and coffee/tea in a common area are also featured at Hotel Cassino Tower São José do Rio Preto by Nacional Inn. Parking is available for a fee.

This São José do Rio Preto hotel is smoke free.

Restaurante - This café serves breakfast only.
Rooftop - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Rooftop - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (BRL 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante
  • Rooftop
  • Rooftop

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 90 per pet, per day
  • Weight limit: 26 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 18.00 per night
  • Pet fee: BRL 90 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: BRL 100 (subject to availability)
  • Late check-out fee: BRL 100 (subject to availability)
  • Service fee: 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arts Hotel
Cassino Tower São José do Rio Preto
Cassino Tower Hotel São José do Rio Preto by Nacional Inn
Hotel Cassino Tower São José do Rio Preto by Nacional Inn Hotel

Hotel Cassino Tower São José do Rio Preto by Nacional Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 323 reviews
Rating 8 - Good. 71 out of 323 reviews
Rating 6 - Okay. 20 out of 323 reviews
Rating 4 - Poor. 9 out of 323 reviews
Rating 2 - Terrible. 13 out of 323 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wilma

Disliked: Staff & service
Recentemente, fiquei hospedada no hotel e sinto-me compelida a compartilhar alguns comentários, com a intenção de que sejam recebidos de forma construtiva. Apesar do hotel ter bom quartos e a localização ser conveniente Durante minha estadia, encontrei alguns problemas que impactaram significativamente minha experiência: • Comportamento da Equipe: Os funcionários demonstraram desinteresse e, por vezes, foram bastante rudes. Parecia que estavam apenas fazendo um favor ao me permitir a estadia, em vez de se esforçarem para garantir uma visita agradável. • Padrões de Limpeza: Apesar da minha longa permanência, os lençóis do meu quarto não foram trocados. Ao levantar essa questão na recepção, Lucas respondeu de forma sarcástica, sugerindo que, a menos que eu solicitasse explicitamente a troca, nada seria feito. É prática comum em hotéis a troca dos lençóis a cada dois dias, e esse padrão não foi cumprido. • Questões com o Estacionamento: Também notei que a área de estacionamento é extremamente apertada, o que levanta preocupações quanto a possíveis danos ou outros imprevistos. • Acessibilidade da Gerência: Lidar com o gerente mostrou-se desafiador, dificultando a resolução eficaz desses problemas. Acredito que esses pontos são importantes para que futuros hóspedes possam tomar uma decisão informada. Espero que o hotel considere este feedback para aprimorar os seus padrões de serviço e operação.
Stayed 1 night in Apr 2025

2/10 Terrible

Wilma

Disliked: Staff & service
Staff very rude
Stayed 2 nights in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service, amenities
Staff very Rude Seems they are doing a favor to you
Stayed 1 night in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service
Staff very Rude
Stayed 2 nights in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service, amenities
Some of the staff is very Rude Seems they are doing a favor you Specially the management Do not put your car in the garage
Stayed 2 nights in Mar 2025

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, over my expectations, the breakfast was awesome. Thank you to all staff.❤️
Stayed 17 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Whenever I'm in Brazil i stay here because it's close to my kids house snd I can meet up with them for dinner anywhere in the city within minutes. Plus I'm from the US so I love their breakfast. Nice central location.
Stayed 2 nights in Aug 2024

10/10 Excellent

João Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 1 night in Jul 2024

8/10 Good

João Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima localização

Localização do Hotel ótima , ao lado de 2 restaurantes , cafe da manha .
Stayed 2 nights in Apr 2024

8/10 Good

francisco, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As coisas boas sobre esta propriedade é a localização na área central da cidade e muitas lojas, como bancos, restaurantes e lojas estão disponíveis.
Stayed 2 nights in Feb 2023

10/10 Excellent

Priscila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know this hotel does not charge a higher rate. It’s super modern and clean. I loved how the room number light up.
Stayed 1 night in Dec 2022

10/10 Excellent

Miguel, FAIRFIELD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Sao Jose.
Stayed 12 nights in Sep 2022

8/10 Good

Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ro stay
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
O bar localizado na parte superior do hotel foi uma boa experiência área muito calma e relaxante.
Stayed 3 nights in May 2022

10/10 Excellent

CARLOS EDUARDO

Stayed 2 nights in Apr 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luiz Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Leonardo Ribelatto

Business traveller, Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Você não terá nenhum tipo de suporte ou atendiment

Bonito por fora, frustrante por dentro O hotel tem uma boa estrutura, os andares e quartos são visualmente agradáveis. Porém, o atendimento deixou muito a desejar. Reservei dois quartos com cama king size. Um deles seria para mim, minha esposa e nosso filho de 5 anos. Ao chegar, fomos informados de que a reserva estava apenas no meu nome, o que causou uma série de problemas. O recepcionista disse que seria necessário alterar a reserva pelo aplicativo ou pagar uma taxa de R$100 para incluir os demais hóspedes. Entrei em contato com o suporte do Hotéis.com, que ligou diretamente para o hotel. O recepcionista afirmou que estava sozinho, sem gerente, e não podia resolver nada. Para não prejudicar ainda mais nossa noite, paguei a taxa. Depois de passar o cartão, percebi que haviam cobrado R$200 — segundo ele, R$100 por pessoa, o que não foi informado antes. Recebemos uma toalha extra no balcão e subimos ao quarto. Ao entrar, percebemos que a cama não era king size como reservamos. Liguei na recepção e ele fez a troca, mas como estava sozinho, tive que descer para buscar a nova chave. O novo quarto continuava com cama queen e a cama extra pela qual pagamos. Além disso, as toalhas são muito finas e visivelmente gastas. O quarto era limpo, mas o aspecto geral dos enxovais deixa a desejar. A rua onde o hotel está localizado é escura e transmite pouca segurança. Em resumo: o hotel tem potencial, mas a experiência foi extremamente decepcionante por falta de preparo, transparentes
Stayed 1 night in May 2025

6/10 Okay

GABRIEL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Experiência Razoável pq o hotel bom quarto e cama ótimos porem o box do chuveiro poderia ser maior. Atendimento médio,alguns educados e atenciosos outros perdidos e despreparados.
Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

GUILHERME

Stayed 5 nights in Apr 2025

10/10 Excellent

Larissa

Stayed 1 night in Apr 2025

10/10 Excellent

Anna C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025