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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

A rooftop pool with a dome-shaped structure, a staircase, and a view of a cityscape and hills in the background.
A hotel room with a bed, bedside lamps, a desk with a chair, and a window with curtains.
A spacious lobby with a grand staircase, a reception desk, and a chandelier.
A rooftop terrace with rows of wicker chairs and a few metal chairs, overlooking a cityscape and a green dome structure.
A multi-story hotel with a modern architectural design, featuring balconies and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • Place, São Lourenço
    ‪1 min walk‬
  • Place, Basilica of São Lourenço
    ‪5 min walk‬
  • Place, Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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The price is €68
includes taxes & fees
11 Aug - 12 Aug
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About this property

Carmen Palace Hotel

This smoke-free hotel features an outdoor pool, a bar/lounge, and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Carmen Palace Hotel, you're just a quick walk from São Lourenço. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck, a communal living room, and TV in a common area
  • Onsite recreation includes a steam room
  • Steps from São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 399 reviews
Rating 8 - Good. 116 out of 399 reviews
Rating 6 - Okay. 50 out of 399 reviews
Rating 4 - Poor. 13 out of 399 reviews
Rating 2 - Terrible. 1 out of 399 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dyrlayne

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Pedro Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Wilk Vaz

Liked: Cleanliness, amenities, property conditions & facilities
Mais opções no café da manhã
Stayed 2 nights in May 2026
Verified review

8/10 Good

VANDERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente se você não se importar com barulho da rua. Perto de tudo, porém por ser bem no centro, o barulho de músicas e automóveis podem incomodar se o silêncio à noite for importante pra você. Limpeza e equipe de funcionários nota 10. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

rosimeri

Liked: Cleanliness, staff & service, property conditions & facilities
Viajei levando 5 casais para São Lourenço, e vi algumas avaliações do Hotel Carmem Palace ,e algumas nada positivas ,mas prefiri dar a minha. FOI TUDO MARAVILHOSO ....Amei e meus casais ficaram muito sastifeitos com tudo , cafe da manha excelente, quartos limpos, banheiros limpos , garagem para os carros , hospitalidade e atendimento dos funcionários 1000, acessibilidade para os hospedes com limitações, localização show....Então nenhum comentário negativo de meus casais e de minha parte tbm , voltarei mais vezes e recomendo a quem vier passear e conhecer Sao Lourenço, ja estamos em nossa 6°viagem a esta linda Cidade tão acolhedora!!!! Estivemos Hospedados do dia 1 à 3 de maio .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã e a equipe maravilhosa. Adoramos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto e dependências bem conservadas e limpas. Café da manhã ok. O que poderia melhorar é o isolamento acústico das janelas do quarto. Muito barulho a noite nos andares mais altos.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, porém a limpeza das paredes do banheiro deixou a desejar. Equipe de atendimento excelente. Café da manhã muito bom. Muito bem localizado. Somente deixando a desejar o fato de estar muito próximo dos espaços de shows o que prejudica o sono das pessoas se hábitos diurnos.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi experiência excelente.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Daphiny Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
O Cardápio do café da manhã é simples. No espaço(copinha) não há talheres.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Bom hotel e bem localizado mas pode melhorar a limpeza do banheiro
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Dalva

Liked: Staff & service, property conditions & facilities
O estacionamento é fácil, café da manhã repetitivo, mas bom, televisão péssima pequena somente com canais aberto, se estiver chovendo fica complicado.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
hotel bem localizado, equipe de colaboradores educados e atenciosos. Embora o quarto seja espaçoso, confortável e limpo, as roupas de cama, toalhas, travesseiros e colchões, estão bem desgastados necessitando troca. o chuveiro é elétrico e não tem muita pressão da água. O buffet de café da manhã é razoável, tem variedade mas a qualidade deixa um pouco a desejar (os pães de queijo e outros quitutes salgados estavam duros nos dias que estive hospedada). a garagem do hotel não comporta a quantidade de hospedes, tendo que estacionar em outro local, mas nada que dificulte muito. O hotel é bem central, e como ficamos hospedados no feriado, tinha um palco com evento e shows de musica organizado pela prefeitura, além de o som estar absurdamente alto, se estendia até meia noite ou mais, chegando a tremer as janelas do meu apartamento comprometendo o descanso e sono dos hóspedes. Mesmo o hotel não tendo responsabilidade direta é uma questão a ser pensada pelos administradores e questionada junto a prefeitura, vi outros hospedes reclamando da mesma situação, inclusive idosos e famílias com bebês.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

DELIO

Liked: Cleanliness, staff & service
Muito boa localização
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Túlio

Liked: Cleanliness, staff & service
Disliked: Amenities
O quarto é de tamanho bom e com boa limpeza. Os funcionários são cordiais. Contudo, embora por fora pareça luxuoso, o hotel não entrega muito. O quarto não tem qualquer preparação acústica, escuta-se de tudo do corredor e da rua, é impossível dormir após às 7h e se tiver algum evento na Praça ou estacionamento do parque, é impossível dormir a qualquer hora. Café da manhão insosso, longe das tradições mineiras. Sauna inoperante, garagem não comporta o número de hóspedes. Não há serviço de quarto, nem para aquisição de uma garrafa de água. Os itens de banho são de qualidade ruim. O ar condicionado não tem capacidade de resfriar pelo tamanho do quarto. Em suma: parece um projeto bem idealizado, mas muito mal executado.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Pontos positivos do Hotel: ponto excelente, equipe de funcionários, café da manhã, recepção. Pontos negativos: banheiro, pia pequena, chuveiro eletrico, janela de frente para outro predio residencial.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários excelentes, atendimento impecável! Recebemos um upgrade! Localização excelente! Notam 1000!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lidia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Agnaldo

Liked: Cleanliness
Estacionamento fácil e seguro , equipe educada, quarto limpo e muito confortável. Hotel novo e ótima localização.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Anderci

Disliked: Cleanliness, amenities, property conditions & facilities
Achei péssimo as condições do Hotel,quarto sujo,toalhas sujas,cama cheia de cabelos. Café da manhã péssimo,nada do que falam é verdade,sem opções. Falo isso por frequentar a cidade a quase 20 anos,os Hotéis que ficamos são muito melhores em geral. Quis hospedar neste Hotel para conhecer,julgamos o livro pela capa. Não hospedaremos mais e nem recomendaremos.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Neymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento seguro, piscinas limpas, café da manhã gostoso e muito farto.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Alessandro

Liked: Staff & service
Disliked: Cleanliness
O meu quarto estava sujo, tinha até semente de laranja no chão. A cabeceira da cama ha anos não ve um pano. A televisão alem de nao ter canais não é smart que permita conectar o celular. De noite ao sair do quarto você nao consegue abrir a porta pois a luz apaga e difixulta abrir a porta com a chave. Alguma luz deveria ficar permanente. Hotel tem estrutura mas está mal explorada. Localização muito boa. Estacionamento excelente. Cafe da manhã bom.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carlos Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O estacionamento é ótimo, próximo ao elevador de serviço, facilitando o transporte das malas. O hotel é rodeado de lojas. O quarto é amplo, e muito limpo. Infelizmente alguns funcionários não foram amistosos, negando um simples BOM DIA. O café é bom.
Stayed 2 nights in Mar 2026