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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

Outdoor pool
View from property
Rooftop terrace
Superior Double or Twin Room | Park view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • Place, São Lourenço
    ‪1 min walk‬
  • Place, Sociedade Brasileira de Eubiose Museum
    ‪6 min walk‬
  • Place, Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Double or Twin Room, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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The price is €61
includes taxes & fees
25 Dec - 26 Dec
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About this property

Carmen Palace Hotel

Hotel with free breakfast, steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge, and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Carmen Palace Hotel, you're just a quick walk from São Lourenço. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck, a communal living room, and TV in a common area
  • Onsite recreation includes a steam room
  • Steps from São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 311 reviews
Rating 8 - Good. 92 out of 311 reviews
Rating 6 - Okay. 42 out of 311 reviews
Rating 4 - Poor. 10 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HELENICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo. Funcionarios atentos ,e simpaticos.muito bem localizado .Todo comercio nos arredores . E vista linda para o Parque das Aguas . Ar condionado bom mas nao foi preciso . Quarto muito bem arejado
Stayed 3 nights in Sep 2025

10/10 Excellent

Giuliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ana Paula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel muito bem localizado, equipe da recepção muito simpática Porém a limpeza deixa a desejar, banheiro não foi limpo durante os dias em que ficamos e mta poeira no chão
Stayed 2 nights in Sep 2025

8/10 Good

daciel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

SERGIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SÃO LOURENÇO ENCANTADORA

O hotel encontra-se em frente ao Parque das Águas, muito bem localizado. O café da manhã é simples, mas não deixa a desejar. Há várias opções de sucos, pães, biscoitos e bolos. Os quartos são limpos. Nos arredores há várias opções de restaurantes e de comércio local.
Stayed 3 nights in Sep 2025

6/10 Okay

Evandro

Liked: Staff & service
Hotel bem localizado. Simples e sem muito luxo. Café da manhã bom.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adriene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Aug 2025

6/10 Okay

MARCOS

Liked: Staff & service
Disliked: Room comfort

Nota 5/10

Hotel antigo, porém reformado. Bom atendimento. Café da manhã poderia ser melhor. Boa diversidade de itens, mas poderia melhor no sabor (bolos e doces). Chuveiro elétrico. O sistema de abertura do quarto precisa ser melhorado. Após entrar no quarto - com abertura de chave convencional-, o sistema elétrico é acionado somente com a inserção da tag, ou seja, para trancar o quarto internamente não há iluminação. Sem a lanterna do celular, pode-se tornar uma experiência um tanto complicada. Isto pode ser facilmente sanado.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities

Agradavel

Agradavel, limpeza e serviço OK, cafe da manha muito bom
Stayed 1 night in Jun 2025

6/10 Okay

Fatima A

Liked: Cleanliness, staff & service
Localização incrível Os quartos precisam de renovaçao
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização e ótimo atendimento

Hotel muito bem localizado, em frente ao Parque das Águas. Quarto grande e confortável. Café da manhã bom, com várias opções de bolos, frutas e pães. Nem precisa retirar o carro da garagem, já que o hotel está a alguns passos do calçadão , onde possui bons restaurantes, cafeterias e lojas . Também existe um supermercado na rua paralela ao hotel .
Stayed 3 nights in Jun 2025

8/10 Good

ADRIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e limpeza, café da manhã excelente
Stayed 3 nights in Jun 2025

8/10 Good

Priscilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

CARLOS H DE

Razoável pelo preço que paguei.
Stayed 1 night in May 2025

10/10 Excellent

Fabiano Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia ótima. Dessa vez a limpeza do refeitório deixou a desejar. E quando fomos fazer o e checkout achamos a receptividade bem fria com os hóspedes. São mais atenciosos para com grupos ( excursões). Com tudo isso ainda continuamos dando Preferência para o Carmem Palace Hotel. O importante é demonstramos cordialmente e um ótimo astral a todos que estão prontos para nos atender . Foram momentos agradáveis que passamos em São Lourenço.
Stayed 5 nights in May 2025

6/10 Okay

DELIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi rasoavel, não tinha toalha de banho, no café pedi um ovo frito me foi negado lamentável porque o hotel é ótimo
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o Carmem hotel, já fiquei lá outras vezes, Parabéns ao funcionário Clélio.
Stayed 2 nights in May 2025

10/10 Excellent

SONIA TERESINHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, bonito, arquitetura interessante, quartos amplos, aquecimento de água excelente. Limpo e bem iluminado. Funcionários atenciosos e gentis. Garagem ampla e de fácil acesso. Café da manhã com muitos itens mas nada muito saboroso, poderia ser melhor. Terraço muito agradável com excelente vista do parque das águas.
Stayed 2 nights in May 2025

10/10 Excellent

Cristiane Batista de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização e o café da manhã é excelente.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quarto espaçoso e excelente localização
Stayed 11 nights in May 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE ATENCAO COM PESSOAS IDOSAS

Ninguem nos ajudou para levar as malas do carro para o quarto e do quarto para o carro
Stayed 4 nights in May 2025

8/10 Good

Sandra Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom atendimento! Café da manhã variado. Roupa de cama e banho não condiz com o nivel do hotel. Bem depreciável. Atendentes muito simpáticos e prestativos.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Valor da diária incompatível com toalhas de banho

Eu já havia me hospedado nesse hotel. Me surpreendeu a qualidade das toalhas de banho, de rosto e também do piso. Fotografei somente a toalha de rosto muito gasta. Infelizmente não estou conseguindo enviar.
Stayed 1 night in May 2025