Capcana Hotel São Paulo - Jardins

3.5 star property

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Photo gallery for Capcana Hotel São Paulo - Jardins

Exterior
Twin Room, 2 Single Beds
Comfort Room | Living area
Restaurant
Double Room, 1 Queen Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Alameda Santos, 484, Jardim Paulista, São Paulo, SP, 01418-000
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Sesc Paulista Viewpoint
    ‪6 min walk‬
  • Place, Paulista Shopping Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬

Room options

Basic Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Double Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

Suite Experience

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Exclusive Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

Capcana Hotel São Paulo - Jardins

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and laundry facilities are onsite.
Capcana Hotel São Paulo - Jardins offers 72 accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with cable channels.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Our customers tell us they enjoy the helpful staff at Capcana Hotel São Paulo - Jardins. During your stay, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Indulge with massages, body wraps, or body treatments at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Guests speak favorably about the location and the helpful staff
  • Just a 3-minute walk from Paulista Avenue and a 3-minute drive from Rua Augusta
  • Cats and dogs welcome for a fee
Capcana Hotel São Paulo - Jardins offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Capcana Hotel São Paulo - Jardins also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star São Paulo hotel is smoke free.

Capcana Hotel São Paulo - Jardins has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 35 per day)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for BRL 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 75.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Jardins São Paulo
Ramada São
Ramada São Hotel
Ramada São Hotel Jardins Paulo
Capcana Hotel São Paulo Jardins
Capcana Hotel
Capcana São Paulo Jardins
Capcana Hotel Sao Paulo Jardins Brazil
Capcana Sao Paulo Jardins
Capcana Hotel São Paulo Jardins
Capcana Hotel São Paulo - Jardins Hotel
Capcana Hotel São Paulo - Jardins São Paulo
Capcana Hotel São Paulo - Jardins Hotel São Paulo

Capcana Hotel São Paulo - Jardins Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 332 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Excellent breakfasts
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Front desk super friendly. Good breakfast and they have spa at the location. Spacious room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , walking distance from the Paulista Avenue.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Friendly staff, delicious breakfast, pretty view and unbeatable price
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This surpassed my expectations!

It was a nice hotel, good facilities, nice bar, good breakfast, good location, and helpful staff.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Linn

I need a receipt from the hotel to linn.linden@lotsgroup.com
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

STEPHANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and neat Ave Paulista. Everything you need is nearby. Restaurant downstairs is pretty good if you don’t feel like going anywhere. I wish staff spoke a bit of Spanish or English however they did everything they could to serve us.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very helpful and great! Many of them spoke English and those that didn’t were very patient with us when we were translating/communicating. We stayed there twice and each time was a great experience.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice during a one week trip to Brazil. Before going to Rio de Janeiro and after. We’re very excited to come back. Clean large comfortable modern rooms, friendliest front desk staff, beautiful lobby, central location, walking distance to a lot of shopping, dining, close to bars with live music. Best hotel breakfast we experienced so far with authentic Lebanese restaurant inside.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really friendly but room was was in bad condition especially the toilet. Could really do with some renovation. Other wise great location.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Noriko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
too old
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Caroline

Ok
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Paulo

Liked: Staff & service
Disliked: Cleanliness
Window in room kept opening because it could not be locked. Bathroom mildew stains on caulking. They had an iron but no board. No microwave. The highlights were space and bed comfort.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

MAICON THAMIELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marcelo R

Liked: Cleanliness, staff & service, amenities
Td
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
O quarto é ótimo, a cama super confortável, sem mofo e bem limpo. Sempre ficamos no hotel, excelente custo beneficio. Café da manha muito bom e equipe de funcuonarios muito solicita e educada. Serviço nota 10.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities
Conforto do ambiente e a equipe é maravilhosa!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wilmar

Liked: Cleanliness, staff & service, amenities
O quarto muito espaçoso,a cama enorme.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Margareth

Liked: Cleanliness, staff & service, amenities
Localização excelente! Custo benefício maravilhoso!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada declarar
Stayed 2 nights in Dec 2025