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Fenix Moema

3.0 star property

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Photo gallery for Fenix Moema

Reception
Front of property
Courtyard
Restaurant
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
Av. Lavandisca, 262, São Paulo, SP, 04515-010
  • Place, Ibirapuera Park
    ‪9 min walk‬
  • Place, Shopping Ibirapuera
    ‪16 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪18 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Room amenity

Standard Triple Room

7.2 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(30 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Minibar, blackout curtains, free WiFi, bed sheets

Superior Apartment

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Minibar, blackout curtains, free WiFi, bed sheets

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Fenix Moema

This smoke-free hotel features self parking, a 24-hour front desk, and a garden. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Fenix Moema offers 73 air-conditioned accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Fenix Moema. During your stay, you're just a quick walk from Ibirapuera Park. Free breakfast, free WiFi in public areas, and self parking (surcharge) are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Just a 2-minute drive from Ibirapuera Park and 8 minutes from Paulista Avenue
Free breakfast is available daily. Public spaces have free WiFi. Fenix Moema also features a terrace, a garden, and a front-desk safe. Parking is available for a fee.

This 3-star São Paulo hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1977
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fenix Moema

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Merak
Fenix Moema Hotel Sao Paulo
Merak Hotel Sao Paulo
Merak Sao Paulo
Merak Hotel Sao Paulo, Brazil
Fenix Moema Hotel
Fenix Moema Sao Paulo

Fenix Moema Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness, amenities
Hotel was dated but fair-priced, and I had problems with a leaky shower and low-flush toilet, but staff was very helpful in addressing them. Standard amenities include A/C, cable TV, phone, mini-refrigerator, etc. Rich and fresh breakfast choices that includes typical Brazilian (breads, coffee, fruits, fruit juice) and other standard fare (sausage, scrambled eggs, cereal, etc).
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kellen C A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Blanca Margarita

Very old peopertu Y
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Cibelle

Liked: Staff & service
Disliked: Property conditions & facilities
As instalações são antigas. O quarto estava com um pouco de poeira. A TV não é smart. O ar condicionado ficava desligando só. A porta só fechava por dentro. Relatei os problemas na recepção várias vezes e mesmo assim não me trocaram de quarto.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bom! Café da manhã bom! O problema que tivemos foi em relação ao check in. Pedimos observação para entrar antes, tivemos resposta de conseguíramos, porém quando chegamos ficamos 2 hrs esperando para o quarto ser liberado, um descaso total.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Televisão sem funcionar. Ar condicionado ok.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto estava impecavel de limpo, organizado, espaçoso, so tive problema com o secador de cabelo que nap funcionava e o controle da tv tinha problema para desligar a tv. As camas e travesseiro condizem com o valor da estadia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto era ótimo, sempre limpo, espaçoso e o ar-condicionado funcionava perfeitamente. No banheiro, a pia estava entupida e isso gerou um incomodo. Profissionais educados e bom serviço. Deixou a desejar no elevador que estava quebrando constantemente e o café da manhã não era muito variado, só tinha pães.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Andrea A F G

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, café da manhã excelente. Ducha do banheiro quentinha
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cassiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
otimo custo beneficio
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

JAIRO

Razoável
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Caio

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Muito cheiro de mofo. Acordei com uma sinusite bastante forte. Filtro do ar condicionado não devia estar limpo tb pq o cheiro vindo dele estava ruim. Equipe não bem treinada. Tive dificuldades em toda interação que tive com eles. Boa localização.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Ótima estadia. Funcionários gentis e solícitos. Quartos magníficos, silenciosos bem estruturados e arejados. Ótima cama, confortável e lençóis limpos. Destaque para o chuveiro; maravilhoso. Localização impecável, perto de ótimos restaurantes e bares
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Suzana

Liked: Staff & service
Colchões desnivelados, mostrando ser de longo uso.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, amenities
Quarto confortável, equipe gentil, café da manhã bem diversificado.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service, amenities
Os quartos tem apenas 2 tomadas. 1 pra frigobar e a outra livre que fica em cima da cama. A escrivaninha que poderia ter nao tem nenhuma perto e muito menos da pra mover ate a tomada perto da cama. Ponto negativo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cláudio

Liked: Cleanliness, staff & service, amenities
Tudo muito bom
Stayed 1 night in Feb 2026
Verified

8/10 Good

YURI

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado, limpo e funcionarios atenciosos. Quarto espaçoso.Café da manhã muito bom. Garagem disponivel, mas pago a parte. Supermercado em frente e varios restaurantes nas proximidades. Recomendo e se eu voltar, ficarei novamente neste hotel.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Café da manhã bom, localização boa, perto de muitos restaurantes e mercados, no entanto, o quarto que fiquei era um pouco velho, era um quarto quádruplo, o tamanho do quarto era bom, mas, o chuveiro um pouco apertado, a roupa de cama deixava a desejar. Atendimento muito bom.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

LUIS ALBERTO

Liked: Cleanliness, staff & service, amenities
Quarto muito bom
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DEBORA

Liked: Cleanliness, staff & service, amenities
Café da manhã
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Oswaldo Consíglio

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Jan 2026