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Fenix Moema

Property class: 3

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Photo gallery for Fenix Moema

A modern reception area with a marble reception desk, wooden paneling, and pendant lighting.
The entrance of Fenix Hotel with a clear pathway leading to the main building, surrounded by trees and a covered walkway.
A covered outdoor seating area with wicker furniture and green cushions.
A building with a covered outdoor area, a tree, and a patterned pavement.
A bakery display with various pastries and breads.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
Av. Lavandisca, 262, São Paulo, SP, 04515-010
  • Place, Ibirapuera Park
    ‪9 min walk‬
  • Place, Shopping Ibirapuera
    ‪16 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪18 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Triple Room

A hotel room with two single beds, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Standard Triple Room

7.2 out of 10
Good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A small, single-bed room with a wooden headboard, a bedside table, and a window with curtains.

Standard Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a wooden headboard, and a framed artwork on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(33 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment

A hotel room with two single beds, wooden flooring, and a plain white headboard.

Standard Apartment

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with two beds, a desk, a window, and an air conditioning unit.

Superior Apartment

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room

A bedroom with two beds, a TV, a wardrobe, and a desk.

Family Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Similar properties

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ibis Sao Paulo Ibirapuera
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is €53
includes taxes & fees
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ibis Sao Paulo Ibirapuera

About this property

Fenix Moema

This smoke-free hotel features self parking, a 24-hour front desk, and a garden. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Fenix Moema offers 73 air-conditioned accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Fenix Moema. During your stay, you're just a quick walk from Ibirapuera Park. Free breakfast, free WiFi in public areas, and self parking (surcharge) are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Just a 2-minute drive from Ibirapuera Park and 8 minutes from Paulista Avenue
Free breakfast is available daily. Public spaces have free WiFi. Fenix Moema also features a terrace, a garden, and a front-desk safe. Parking is available for a fee.

This 3-star São Paulo hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1977
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fenix Moema

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Merak
Fenix Moema Hotel Sao Paulo
Merak Hotel Sao Paulo
Merak Sao Paulo
Merak Hotel Sao Paulo, Brazil
Fenix Moema Hotel
Fenix Moema Sao Paulo

Fenix Moema Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1007 reviews
Rating 8 - Good. 330 out of 1007 reviews
Rating 6 - Okay. 199 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Antonio

Liked: Cleanliness, amenities
Hotel was dated but fair-priced, and I had problems with a leaky shower and low-flush toilet, but staff was very helpful in addressing them. Standard amenities include A/C, cable TV, phone, mini-refrigerator, etc. Rich and fresh breakfast choices that includes typical Brazilian (breads, coffee, fruits, fruit juice) and other standard fare (sausage, scrambled eggs, cereal, etc).
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kellen C A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Blanca Margarita

Very old peopertu Y
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar completamente agradável. Quarto enorme. Café da manhã mto gostoso.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

renato

Liked: Cleanliness
Disliked: Amenities
Forte barulho de hóspedes na madrugada, péssima acústica nos quartos, não dava pra dormir. No café da manhã, faltavam talheres, xícaras, pratos, mesas desocupadas com louça suja sem recolher. No quarto, cama de casal pequena e box do chuveiro apertado. Não valeu a pena, não pretendo retornar.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivemos problemas com o bolo estragado em dois dias. Pouca variedade de comida, e a falta de preparo dos funcionários tirando a comida enquanto ainda estamos comendo. Fora isso, tudo certo
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

SYLVIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre muito acolhedor o Fenix. Localização, atenção dos funcionários, café da manhã muito fresco, os aptos reformados ficaram muito bons.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Torneira do banheiro com defeito
Stayed 2 nights in May 2026
Verified review

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto amplo. Ótimo café da manhã.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto estava limpo, poderia apenas melhorar o cardápio do café da manhã. Do restante estava tudo muito bom.. O quarto é mto espaçoso e confortável!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eduarda Heloise

Liked: Cleanliness, staff & service
Augestao de ter copos no quarto.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Telma

Liked: Cleanliness, staff & service
Café da manhã muito bom
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

ISMENIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Os quartos não tem isolamento acústico, muito barulho das portas, mau cheiro saindo do vaso, atendentes com baixa simpatia para atender os clientes.
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Maria Pilar

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación olía a drenaje, había cabello en el cobertor y en el baño y el lugar es demasiado ruidoso. Se escucha muchisimo tanto el ruido de la calle como de los pasillos. Pésima experiencia, no volvería, ni ll recomendaria.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bem repleto de comida, quarto limpo, toalhas limpas
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café dá manhã
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Maria Anita Pereira

Liked: Cleanliness, staff & service, property conditions & facilities
Achamos a cama de casal pequena , mas, a localização é ótima, segura , tem um mercado em frente
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

LUCIANO

Liked: Staff & service
Banheiro alaga quando tomamos banho e a limpeza poderia ser bem melhor.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Vinicius

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Recepcionistas mau humorados, quarto com odor e sem acessibilidade. Estava com criança pequena e a propriedade não tem rampa para andar com o carrinho
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bem saboroso. Acomodação espaçosa e o hotel tem uma ótima localização. Porém, a TV não era smart e a tampa do sanitário precisava ser trocada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Saionara Basto

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo nota 10
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom. Equipe de funcionários excelentes.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Cibelle

Liked: Staff & service
Disliked: Property conditions & facilities
As instalações são antigas. O quarto estava com um pouco de poeira. A TV não é smart. O ar condicionado ficava desligando só. A porta só fechava por dentro. Relatei os problemas na recepção várias vezes e mesmo assim não me trocaram de quarto.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bom! Café da manhã bom! O problema que tivemos foi em relação ao check in. Pedimos observação para entrar antes, tivemos resposta de conseguíramos, porém quando chegamos ficamos 2 hrs esperando para o quarto ser liberado, um descaso total.
Stayed 1 night in Mar 2026