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Hilton Garden Inn Santo André

3.5 star property

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Photo gallery for Hilton Garden Inn Santo André

A rooftop pool with clear blue water, a lifeguard stand, and a seating area with umbrellas.
A modern indoor area with a glass partition, blue chairs, and a wooden bench.
A Hilton Garden Inn sign with a logo and name.
A buffet with various breakfast items including waffles, pancakes, and pastries.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Giovanni Battista Pirelli, Santo André
  • Place, Bruno Jose Daniel Stadium
    ‪9 min walk‬
  • Place, Santo Andre Dr. Octaviano Armando Gaiarsa Museum
    ‪3 min drive‬
  • Place, Neo Química Arena
    ‪34 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, and a large window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, blackout curtains, soundproofing

Room

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, blackout curtains, soundproofing

Room

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, blackout curtains, soundproofing

Room

  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a TV mounted on the wall, a bedside table, and a walk-in closet.

Family Room

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room, Accessible

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Santo André

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Hilton Garden Inn Santo André offers 150 air-conditioned accommodations with safes and hair dryers. 32-inch LED televisions come with satellite channels.

This Santo André hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
With your stay at Hilton Garden Inn Santo André, you'll be connected to a shopping center and close to Shopping ABC. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Shopping ABC and a few minutes from Grand Plaza Shopping
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santo André offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4446 square feet (413 square meters) and includes conference space. The business-friendly Hilton Garden Inn Santo André also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Santo André hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Spazio Bella - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (BRL 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 80.90 for adults and BRL 80.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spazio Bella

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,446 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 23 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: BRL 68.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 80.9 for adults and BRL 80.9 for children
  • Covered self parking fee: BRL 22 per day
  • Pet fee: BRL 68.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Santo André Hotel Santo Andre
Hilton Garden Inn Santo André Hotel
Santo Andre Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Hotel Santo Andre
Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Santo Andre
Hotel Hilton Garden Inn Santo André Santo Andre
Hotel Hilton Garden Inn Santo André
Santo Andre Hilton Santo Andre
Hilton Santo Andre Santo Andre
Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Santo André
Hilton Garden Inn Santo André Hotel Santo André

Hilton Garden Inn Santo André Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 444 reviews
Rating 8 - Good. 80 out of 444 reviews
Rating 6 - Okay. 29 out of 444 reviews
Rating 4 - Poor. 14 out of 444 reviews
Rating 2 - Terrible. 18 out of 444 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the view and the location, the staff was friendly
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it’s nice. Great staff, very friendly. Mall right by the side, very conviniente. Great buffet breakfast.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
noisy room, but staff are very nice.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Angelica

Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
ok
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

SADEGH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took more than half an hour to check us in
Stayed 1 night in May 2025
Verified review

4/10 Poor

Fernando

Liked: Cleanliness, property conditions & facilities
Everything was excellent until the last day when we noticed my wife was missing a very expensive jeans from her luggage, whoever clean the room stole this from our luggage, I went to the front desk trying to find a manager to find out what was going on and surprised there wasn’t any manager around to handle this situation, very disappointed with all this, sadly because before they happened everything was perfect, Hilton has to check who did the room 1507 on Friday march 6th because that person stole from our belongings.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 6 nights in May 2024
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to replace the beds. The beds squeezed and you can feel any movements while sleeping. The quick solve of putting a pillow top did not fix the issue.. only covered the problem superficially
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the first time I stayed in this hotel. Even though it was Ok in a general sense, my wife and I got very much disappointed because the level of the breakfast dropped very much. We have always waited for the "tapiocas" (typical brazilian food) and also "omeletes" (sort of ellaborated scrambled egg) that were prepared at our request. We were given the excuse for not preparing it anymore because some custumers would ask for it and take it to eat later, during the day outside the hotel. Well, I am sure that only a minority would do that, but why punish everybody by the error of some customers? I wish the hotel reviewed their decision on this matter which makes all the difference
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi top voltaremos em breve.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem agradável e aconchegante.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente experiência! Volto com ctz! Equipe top e agendiosa
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Adriana

Liked: Cleanliness
Disliked: Property conditions & facilities
Um barulho de carro, caminhão, moto... horrível! Janelas sem atiruido, tínhamos um compromisso e precisamos descansar, mas sem condições. Não voltaremos mais.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Tudo ocorreu perfeitamente bem. Meu objetivo principal era curtir a piscina do hotel com minha esposa e pra isso foi tudo perfeito. Equipe otima desde o check-in ate o checkout. Bom café da manhã.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Tudo incrível
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Tudo perfeito demais! Melhor estadia que ja tive
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

THAYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi curta mas pude aproveitar o conforto, vale muito a pena
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

THALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia no Hilton Garden Inn Santo André foi excelente! Gostei de absolutamente tudo no hotel. O quarto estava impecavelmente limpo, confortável e muito silencioso. A equipe foi extremamente atenciosa, sempre prestativa e educada. O café da manhã era delicioso, variado e com itens sempre frescos. No geral, foi uma estadia maravilhosa — superou minhas expectativas. Com certeza voltaria e recomendo para quem busca conforto, qualidade e bom atendimento.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Edison

Foi solicitado a NF e até o momento não foi enviado
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Matheus

Disliked: Property conditions & facilities
Dispenser dos Shampoo quebrados, não deu para usar durante nossa estadia, ainda bem que levamos aqui de casa. Algumas luzes do quarto estavam queimadas. Nós juntamos dinheiro para ter uma estadia, sabemos da qualidade do hotel...Era nosso aniversário de casamento, nas próximas comemorações passarei em outro Hotel e com certeza não indicarei mais esse hotel para ninguém.Nossa estadia não foi nada agradável.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Faltou agua quente e ar quente

Ar condicionado nao esquenta, chuveito sem agua quente. Fora isso tudo confortável.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apenas Bom

Apenas bom, esperava mais pelo nome hilton
Stayed 1 night in Aug 2025