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Hotel Family

3.0 star property

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Photo gallery for Hotel Family

Reception
Building design
Interior
Interior
Breakfast and lunch served

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Rua 25 de Marco
    ‪16 min walk‬
  • Expo Center North
    ‪5 min drive‬
  • Paulista Avenue
    ‪7 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪21 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.4 out of 10
Good
(17 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

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  • Pet-friendly
  • Free WiFi
  • 24/7 front desk
4.4 out of 5, Excellent, (226)
The price is €87
for 1 apartment
includes taxes & fees
10 Aug - 11 Aug
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About this property

Hotel Family

Central hotel with a restaurant connected to a shopping center in São Paulo
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a hair salon, and a TV in a common area are onsite.
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

With your stay at Hotel Family, you're connected to a shopping center and just a quick walk from Feirinha da Madrugada. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Amenities include laundry facilities, an elevator, and TV in a common area
  • Just a 3-minute drive from Rua 25 de Marco and 5 minutes from Sala São Paulo Concert Hall
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site.

This 3-star São Paulo hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Hotel Family has a restaurant serving breakfast and lunch.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 218 out of 591 reviews
Rating 8 - Good. 133 out of 591 reviews
Rating 6 - Okay. 118 out of 591 reviews
Rating 4 - Poor. 66 out of 591 reviews
Rating 2 - Terrible. 56 out of 591 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Élida Rodrigues Luchesi

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o café da manhã muito bom
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Luciano

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

MARIA A N

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

João Marcos

Stayed 1 night in Jan 2025

8/10 Good

Tarara de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, limpo, confortável, o atendimento e bom. Só o wi-fi que era ruim. Mas no geral achei muito bom.
Stayed 2 nights in Apr 2025

10/10 Excellent

Clecia Aparecida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

noelson pinto

Stayed 1 night in Apr 2025

6/10 Okay

Ana Carolina

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Damile

Stayed 4 nights in Mar 2025

2/10 Terrible

Pedro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Jhefferson

Stayed 3 nights in Mar 2025

10/10 Excellent

Walter

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

anselmo

Stayed 1 night in Mar 2025

6/10 Okay

Vanilda

Stayed 2 nights in Mar 2025

10/10 Excellent

Iris Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Para quem vai fazer compras no Brás, esse hotel é ideal. Localizado entre as principais ruas de comércio no Brás, possui lojas dentro do próprio estabelecimento e também ao redor. O café da manhã é muito bom. O valor das diárias é um dos mais baratos naquela região.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre atendimento maravilhoso muita educação super confortável amo ficar nesse lugas
Stayed 1 night in Mar 2025

10/10 Excellent

ELISSANDRA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Phelipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024