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Intercity São Paulo Paulista

4.0 star property

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Photo gallery for Intercity São Paulo Paulista

Lobby
Lobby sitting area
Indoor pool
Suíte Casal - 1 Cama King
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

Map
Rua Haddock Lobo, 294 - Cerqueira Cesar, São Paulo, SP, 01414-000
  • Paulista Avenue
    ‪3 min walk‬
  • Frei Caneca Shopping and Convention Center
    ‪10 min walk‬
  • Oscar Freire Street
    ‪16 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

Twin Room (Standard, 2 camas Solteiro-PCD)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxo Twin - 2 Camas Solteiro

1 bedroom, minibar, in-room safe, desk

Luxo Twin - 2 Camas Solteiro

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Casal - 1 Cama Queen

1 bedroom, minibar, in-room safe, desk

Standard Casal - 1 Cama Queen

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (Standard, 1 cama Casal - PCD)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Casal - 1 Cama King

Suíte Casal - 1 Cama King

Suíte Casal - 1 Cama King

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin - 2 Camas Solteiro

1 bedroom, minibar, in-room safe, desk

Premium Twin - 2 Camas Solteiro

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Casal - 1 Cama Queen

1 bedroom, minibar, in-room safe, desk

Premium Casal - 1 Cama Queen

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxo Casal - 1 Cama Queen

1 bedroom, minibar, in-room safe, desk

Luxo Casal - 1 Cama Queen

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Intercity The Universe Paulista

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1001)
The price is €100
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Intercity The Universe Paulista

About this property

Intercity São Paulo Paulista

Hotel with a sauna, a short walk to Paulista Avenue
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Intercity São Paulo Paulista offers 146 accommodations with minibars and laptop-compatible safes. 29-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of Intercity São Paulo Paulista's great location. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Dock
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute walk from Paulista Avenue and 11 minutes by foot from Frei Caneca Shopping and Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Intercity São Paulo Paulista offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. Intercity São Paulo Paulista also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star São Paulo hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Dock - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 40 per day)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dock

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference centre (1,938 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (83 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately BRL 50 per person
  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 70 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Paulista
Hotel Paulista Sao Paulo
Paulista Hotel Sao Paulo
Sao Paulo Paulista Hotel
TRYP Hotel Paulista Sao Paulo
TRYP Hotel Sao Paulo Paulista
TRYP Paulista
TRYP Paulista Hotel
TRYP Sao Paulo Paulista
TRYP Sao Paulo Paulista Hotel
Tryp Paulista Hotel Sao Paulo
Tryp Paulista Sao Paulo, Brazil

Intercity São Paulo Paulista Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MengChun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

8/10 Good

Shunchang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Paulo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Needs improvement!

The customer service at this hotel is poor: the young folks at the front desk seem they don't have the training or skills to deal with people; I asked for 1-hr tolerance for my check-out and they gave me 12 minutes. Also do not get a room near the chambermaids closets: they meet every morning by your door and you hear the entire conversation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

6/10 Okay

Poulette

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was in construction so the room was cold and empty, the bathroom didn’t have the treats the photos offer, the front desk staff weren’t helpful. The interred was very slow!
Stayed 1 night in Jun 2024

4/10 Poor

Kresimir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hands down the worst hotel stay in my life!

I had a really bad experience with the hotel. Apparently the hotel has been renovated but I wasn’t provided that piece of information when I made a booking nor at any time untill I checked in the hotel. Therefore I had to endure a constant noise from the work. On top of that my room was close to the elevators and for some reason I was able to hear thumps coming from the wall every single time the elevators were moving. It was cold in Sao Paulo but the heating system in the hotel was not working. My room was like a fridge! The front desk told me that they could not do anything about it. So I had to be in my coat, hat and gloves while in the room. My fingers were blue. The key fob for the elevator did not work for my floor so every single time I had to come back to the hotel I had to ask someone from the reception to come to the elevator and tap their fob in order for me to reach my floor&room. And when I say ask….. NOBODY and I mean not a single person speaks English so the only way to communicate is with hand gestures and google translate.
Stayed 7 nights in May 2024

6/10 Okay

Leonardo

Business traveller
Rooms are old and need to be redone. However, they are spacious and the furniture is acceptable. The bathroom smelled like sewage and the toilet kept water running 24/7: bad for the environment, bad for the constant noise of water running. There’s construction work being done in the hotel and it starts at 8 am and goes on all afternoon, make sure you’re out of the room if you intend to stay here. People and their kids were loud in the common and elevator areas, which is not necessarily the hotel’s fault, but impacted my ability to sleep in their property. Breakfast is GREAT!

8/10 Good

Ronald

Stayed 3 nights in May 2024

8/10 Good

Manshan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable stay.

Great locations - close to Ave Paulista, shops and restaurants -- but not "on" the avenue so it's less noisy. The staff are friendly and helpful. It is an older facility but they at least keep it up to date as much as they can. The swimming pool is actually more a hot/warm tub.
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Cuarto en malas condiciones de mantenimiento. El baño con manchas de humedas u/o hongos
Stayed 2 nights in Apr 2024

2/10 Terrible

Gabriel

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away…

At check in the front desk told me due to holidays they did not have cleaning staff so didnt have a room with a queen bed. Gave me instead a room with a twin bed. Said the price was the same. Then throughout the entire stay, the air conditioner of the hotel was not working. I was in two different rooms and apparently the front desk said they were having problems with the AC. In 5 days, it was never fixed. In the middle of summer… staff does not care, didnt even apologize for the problems. Stay away.
Stayed 5 nights in Feb 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Feb 2024

6/10 Okay

Daniel

Disliked: Cleanliness, room comfort

Expensive and not-to-standard.

Location was perfect, just a few meters away from avenida paulista. Although the room and bathroom were spacious and clean, my stay was frustrated due to the lack of air-conditioning. I was hoping to have a comfortable night and got a too hot room for any sleep. When we complained to the reception saying the entrance of the hotel was cooler than our room, staff laughed at our face and said this wouldn't be possible. Following day, after a technician confirmed our ar conditioner was broken, manager called to our room and offer an upgrade. Ar conditioning in this room as better but still not cooling enough for the hot São Paulo weather. Despite having extra amenities in this upgraded room, it was clearly not clean enough and bathtub outside had water (probably from the rain) with mosquitos.
dirty poof to sit outside
bathtub
Stayed 2 nights in Jan 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We did had a bad experience at this Hotel. Check in - No early check, as the room was available at 4 pm, which would be a problem, except that when they gave us the room at 4, it wasn’t entirely clean (housekeeping was still cleaning the room while we waited outside the door) and the floor was wet. The hotel has a construction crew working. You can hear them working. The air conditioning was not working, so to warm the room a little (it was really cold inside the room), we were instructed to turn off of the control panel. We had no shampoo for 2 days, almost three. They do not give the little bottles, which actually a good thing for the planet, except that they just didn’t replenish the bottle that they had. I asked for shampoo early in the morning when I noticed it was empty (while I showered), but they didn’t replenish it that day. I asked for it again at night, and they told me it was late, so they would do it at 8am the next day. The next day I had to call them again at 10am because nothing happened. They replenished that in the afternoon. The shower had an issue. The hot water would turn to cold water after 2 minutes, and then changed again to scalding water. This would repeat itself every 30 seconds after that, in a cycle. When we asked to change rooms, they told us that it was not possible. The bathroom doesn’t have an air vent. So we really on the room general venting system. Not really that much of an issue but was unexpected but a high end hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Omar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Stayed 6 nights in Oct 2023

10/10 Excellent

ERNESTO

.
Stayed 1 night in Oct 2023

4/10 Poor

Ronald

Stayed 3 nights in Sep 2023

4/10 Poor

Ronald

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

ERNESTO

Great location
Stayed 3 nights in Jul 2023

10/10 Excellent

ERNESTO

Stayed 1 night in Jul 2023

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms have “No HEAT” all they offer you is another blanket.. I froze … never again in the winter
Stayed 2 nights in Jul 2023

10/10 Excellent

ERNESTO

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location Some of the rooms are in need of updating,they remain clean The hotel is currently rehabbing it's room I haven't seen those yet
Stayed 2 nights in Jun 2023