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Intercity São Paulo Paulista

4.0 star property

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Photo gallery for Intercity São Paulo Paulista

Lounge
Indoor pool
Luxo Casal - 1 Cama Queen
Daily continental breakfast for a fee
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Haddock Lobo, 294 - Cerqueira Cesar, São Paulo, SP, 01414-000
  • Place, Rua Augusta
    ‪2 min walk‬
  • Place, Paulista Avenue
    ‪3 min walk‬
  • Place, Center 3 Shopping Mall
    ‪3 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪36 min drive‬

Room options

View all photos for Twin Room Premium

Minibar, in-room safe, desk, blackout curtains

Twin Room Premium

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Casal - 1 Cama Queen

Standard Casal - 1 Cama Queen

Standard Casal - 1 Cama Queen

8.8 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Casal - 1 Cama Queen

Premium Casal - 1 Cama Queen

Premium Casal - 1 Cama Queen

7.2 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Twin - 2 Camas Solteiro

Premium Twin - 2 Camas Solteiro

Premium Twin - 2 Camas Solteiro

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suíte Casal - 1 Cama King

Suíte Casal - 1 Cama King

Suíte Casal - 1 Cama King

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin - 2 Camas Solteiro

Minibar, in-room safe, desk, blackout curtains

Standard Twin - 2 Camas Solteiro

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout curtains

Double Room Deluxe

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxo Casal - 1 Cama Queen

Luxo Casal - 1 Cama Queen

Luxo Casal - 1 Cama Queen

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxo Twin - 2 Camas Solteiro

Minibar, in-room safe, desk, blackout curtains

Luxo Twin - 2 Camas Solteiro

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room (Standard, 2 camas Solteiro-PCD)

Minibar, in-room safe, desk, blackout curtains

Twin Room (Standard, 2 camas Solteiro-PCD)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Standard, 1 cama Casal - PCD)

Double Room (Standard, 1 cama Casal - PCD)

Double Room (Standard, 1 cama Casal - PCD)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Intercity São Paulo Paulista

Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Intercity São Paulo Paulista offers 146 accommodations with minibars and laptop-compatible safes. 29-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of Intercity São Paulo Paulista's great location. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Dock
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Rua Augusta and 3 minutes by foot from Paulista Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Intercity São Paulo Paulista offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. Intercity São Paulo Paulista also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star São Paulo hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Dock - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 45 per day)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dock

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference centre (1,938 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (83 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately BRL 50 per person
  • Valet parking fee: BRL 45 per day
  • Pet fee: BRL 70 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Paulista
Hotel Paulista Sao Paulo
Paulista Hotel Sao Paulo
Sao Paulo Paulista Hotel
TRYP Hotel Paulista Sao Paulo
TRYP Hotel Sao Paulo Paulista
TRYP Paulista
TRYP Paulista Hotel
TRYP Sao Paulo Paulista
TRYP Sao Paulo Paulista Hotel
Tryp Paulista Hotel Sao Paulo
Tryp Paulista Sao Paulo, Brazil

Intercity São Paulo Paulista Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jonas, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great breakfast, perfect location
Stayed 2 nights in Feb 2026

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and with great view. Great location to get around the city. Breakfast was ok, preferred to go out for breakfast. But fruits got my attention and fresh juice. Loved the stay, will most likely stay again next time.
Stayed 3 nights in Feb 2026

6/10 Okay

Tsunglin James

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is very clean and well designed, location is perfect. Just the internet is on and off, so It’s hard to do work for business travel work. Although room service food doesn’t taste good, the breakfast is still awesome.
Stayed 1 night in Feb 2026

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities
This was the 2nd time staying at this property. Both times the Air Conditioning system did not work. The first room I had on this trip also had plumping issues. I moved to a 2nd room, and air conditioning still not working. Gave them another chance this 2nd time and was unbearable. Front Desk staff lied to guests saying the system was working when it clearly was not. Rooms were at 30 C. I finally checked out after one night and went to another hotel with working Air Conditioning. Spoke to a manager before I left, asking for a refund, that he promised he would deliver, and after 1 week, still no refund. Avoid this property
Stayed 2 nights in Jan 2026

6/10 Okay

patrick

Stayed 3 nights in Dec 2025

10/10 Excellent

Terrell

Stayed 3 nights in Oct 2025

6/10 Okay

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Jones Tamar Santos

Stayed 2 nights in Sep 2025

4/10 Poor

Krzysztof

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

No Internet

The hotel is very simple. Unfortunately the heating system did not work in my room. Also the internet did not work in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Joao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything within expectations
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Ryan, Los Angeles

Liked: Cleanliness, staff & service
Always a safe choice.
Stayed 5 nights in Apr 2025

2/10 Terrible

VICTORIA

Stayed 14 nights in Apr 2025

8/10 Good

MengChun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

8/10 Good

Shunchang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Paulo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Needs improvement!

The customer service at this hotel is poor: the young folks at the front desk seem they don't have the training or skills to deal with people; I asked for 1-hr tolerance for my check-out and they gave me 12 minutes. Also do not get a room near the chambermaids closets: they meet every morning by your door and you hear the entire conversation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

6/10 Okay

Poulette

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was in construction so the room was cold and empty, the bathroom didn’t have the treats the photos offer, the front desk staff weren’t helpful. The interred was very slow!
Stayed 1 night in Jun 2024

4/10 Poor

Kresimir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hands down the worst hotel stay in my life!

I had a really bad experience with the hotel. Apparently the hotel has been renovated but I wasn’t provided that piece of information when I made a booking nor at any time untill I checked in the hotel. Therefore I had to endure a constant noise from the work. On top of that my room was close to the elevators and for some reason I was able to hear thumps coming from the wall every single time the elevators were moving. It was cold in Sao Paulo but the heating system in the hotel was not working. My room was like a fridge! The front desk told me that they could not do anything about it. So I had to be in my coat, hat and gloves while in the room. My fingers were blue. The key fob for the elevator did not work for my floor so every single time I had to come back to the hotel I had to ask someone from the reception to come to the elevator and tap their fob in order for me to reach my floor&room. And when I say ask….. NOBODY and I mean not a single person speaks English so the only way to communicate is with hand gestures and google translate.
Stayed 7 nights in May 2024

6/10 Okay

Leonardo

Business traveller
Rooms are old and need to be redone. However, they are spacious and the furniture is acceptable. The bathroom smelled like sewage and the toilet kept water running 24/7: bad for the environment, bad for the constant noise of water running. There’s construction work being done in the hotel and it starts at 8 am and goes on all afternoon, make sure you’re out of the room if you intend to stay here. People and their kids were loud in the common and elevator areas, which is not necessarily the hotel’s fault, but impacted my ability to sleep in their property. Breakfast is GREAT!

8/10 Good

Ronald

Stayed 3 nights in May 2024

8/10 Good

Manshan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable stay.

Great locations - close to Ave Paulista, shops and restaurants -- but not "on" the avenue so it's less noisy. The staff are friendly and helpful. It is an older facility but they at least keep it up to date as much as they can. The swimming pool is actually more a hot/warm tub.
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Cuarto en malas condiciones de mantenimiento. El baño con manchas de humedas u/o hongos
Stayed 2 nights in Apr 2024

2/10 Terrible

Gabriel

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away…

At check in the front desk told me due to holidays they did not have cleaning staff so didnt have a room with a queen bed. Gave me instead a room with a twin bed. Said the price was the same. Then throughout the entire stay, the air conditioner of the hotel was not working. I was in two different rooms and apparently the front desk said they were having problems with the AC. In 5 days, it was never fixed. In the middle of summer… staff does not care, didnt even apologize for the problems. Stay away.
Stayed 5 nights in Feb 2024