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JW Marriott Hotel Sao Paulo

5.0 star property

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Photo gallery for JW Marriott Hotel Sao Paulo

Lobby
Indoor pool, outdoor pool
View from property
55-inch Smart TV with cable channels, TV
Serves breakfast, lunch and dinner

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Air conditioning
  • Free WiFi
  • Gym

Explore the area

View in a map
Av Nacoes Unidas 14 401, Chacara Santo Antonio, São Paulo, 04794000
  • Place, Morumbi Shopping Mall
    ‪10 min walk‬
  • Place, U.S. Consulate General
    ‪16 min walk‬
  • Place, Morumbi Stadium
    ‪5 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Bathtub

View from room

Premium Room, 2 Single Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Bathtub

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

View from room

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Non Smoking

Luxury Suite, 1 Double Bed, Non Smoking

Luxury Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 79 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Hotel Sao Paulo

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
JW Marriott Hotel Sao Paulo offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Spa by JW has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Hotel Sao Paulo. During your stay, you'll be within walking distance of Morumbi Shopping Mall. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Neto Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, facials, or aromatherapy at Spa by JW
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Morumbi Shopping Mall and 8 minutes from Morumbi Stadium
  • Cats and dogs welcome for a fee
JW Marriott Hotel Sao Paulo offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 6179 square feet (574 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury JW Marriott Hotel Sao Paulo. For a fee, parking is available.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Neto Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner.
Caju Bar - This lobby lounge specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caju Bar
  • Neto Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,179 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 12.00 per day
  • Pet fee: USD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jw Marriott Sao Paulo
JW Marriott Hotel Sao Paulo Hotel
JW Marriott Hotel Sao Paulo São Paulo
JW Marriott Hotel Sao Paulo Hotel São Paulo

JW Marriott Hotel Sao Paulo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 324 out of 365 reviews
Rating 8 - Good. 24 out of 365 reviews
Rating 6 - Okay. 10 out of 365 reviews
Rating 4 - Poor. 3 out of 365 reviews
Rating 2 - Terrible. 4 out of 365 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gersan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built initially by The Four Seasons Hotel chain, this is a beautiful property with high quality design and decor elements. But the wear and tear is already visible in the wall paper, wall corners and edges where luggage and other things are bruising the paint and stucco, even stains in the room's furniture as well as noisy mini bar fridges.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia, Alpharetta

Stayed 8 nights in Mar 2025

10/10 Excellent

Andre

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Massage
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert, New York

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff- excellent condition - rooms are well appointed and spotless- food is excellent A bit pricey- but worth it
Stayed 4 nights in Jun 2025

10/10 Excellent

Oluwatosin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Sangyeol, Indianapolis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very friendly staffs
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great

Stayed 5 nights in Feb 2025

10/10 Excellent

Nyasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating
Stayed 7 nights in Dec 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

FABIAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Steve, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Steve, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Yuri

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is not the best, traffic-wise. The area is safe, and the hotel needs to check how to order Ubers there; it is pretty annoying that Uber keeps changing the pickup area. The staff is nice but needs to be faster and pay more attention to customers and details - Front Desk and Restaurant as well. The cleaning staff is great and pays a lot of attention to detail.
Stayed 6 nights in Jun 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Shamik Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in and checked out by Fabiane. She was outstanding and made us feel welcome. 5 stars for Fabiane. We had a nice room, but the TV and refrigerator were not working. In their defense, we did not notify anyone because we didn’t spend much time in the room. Breakfast was ok. It is definitely a nice new 5 start hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brijesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Huitzimengari, Ciudad de México

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Pésima atención, seguimiento y ayuda. Cancelaron mi reservación de último minuto si ningún argumento válido y me dejaron sin hospedaje.
Stayed 5 nights in Mar 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing stay! Staff goes above and beyond. Rooms are beautiful modern and everything you need. Hotel is gorgeous and modern. Pool and spa is a dream. Restaurant is fantastic and executive lounge is absolutely fantastic with a gorgeous view. Close to a magnificent shopping mall and in a great location. Absolutely was the best JW we have ever stayed at. This will be our always place when visiting São Paulo.