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Mercure Sao Paulo Moema Hotel

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Hotel

Exterior
Creator video - submitted by Julia Grimberg
Exterior
Standard Room, 1 Double Bed
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Lavandisca 365 Moema, São Paulo, SP, 04515-010
  • Place, Our Lady of Aparecida Parish
    ‪8 min walk‬
  • Place, Ibirapuera Park
    ‪11 min walk‬
  • Place, Shopping Ibirapuera
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Superior Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Superior Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Mercure Sao Paulo Moema Hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Sao Paulo Moema Hotel offers 75 accommodations with minibars and safes. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
During your stay at Mercure Sao Paulo Moema Hotel, you'll be within walking distance of Ibirapuera Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Le Jadys
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology or hot stone massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Ibirapuera Park and Shopping Ibirapuera
Mercure Sao Paulo Moema Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. Business amenities include a 24-hour business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1066 square feet (99 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Mercure Sao Paulo Moema Hotel. Parking is available for a fee.

This 3.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Le Jadys - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 35 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 58 per person
  • A restaurant

Restaurants on site

  • Le Jadys

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,066 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Sao Paulo Moema Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 58 per person
  • Covered valet parking fee: BRL 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 09.967.852/0095-07
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Moema
Hotel Sao Paulo Moema
Mercure Hotel Moema
Mercure Moema
Mercure Moema Hotel
Mercure Moema Sao Paulo
Mercure Sao Paulo Moema
Mercure Sao Paulo Moema Hotel
Moema Hotel
Moema Sao Paulo
Hotel Mercure SP Moema Sao Paulo, Brazil
Mercure Sao Paulo Moema
Mercure Sao Paulo Moema Hotel Hotel
Mercure Sao Paulo Moema Hotel São Paulo
Mercure Sao Paulo Moema Hotel Hotel São Paulo

Mercure Sao Paulo Moema Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 422 reviews
Rating 8 - Good. 138 out of 422 reviews
Rating 6 - Okay. 54 out of 422 reviews
Rating 4 - Poor. 18 out of 422 reviews
Rating 2 - Terrible. 9 out of 422 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Loved the staff, and the location is unbeatable.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Telma

Liked: Cleanliness, staff & service, amenities
Clean, amazing room, spacious, very comfortable. Perfect location, close to stores, cafes and restaurants. Breakfast is good too! I’d be back to this hotel with no doubt. Highly recommended.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Initially, I was skeptical, but I ended up really enjoying my stay. Everyone was very polite and helpful.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Met all our expectations. Clean apartment, good amenities, friendly staff, especially Alexandra. Amazing breakfast. Only downside is it is close to CGH Airport approach, so you may hear the noise of planes landing through 11pm.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Gladys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel urgently needs repairs and maintenance. Rooms are dirty, bathroom does not work. The restaurant food very low quality
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Jean-Baptiste

Liked: Cleanliness, communication

Good but to be improved

The hotel is based in a nice area safe and not too noisy. The room are a bit old and not very well isolated, i was there in August and it was a bit cold in my bedroom. The breakfast is nice with plenty to choose from. I wish they would update the room. Ok for a couple of days, i would not stay there for a longer time.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Jane Meire

Liked: Cleanliness, staff & service, property conditions & facilities
As funcionárias do café da manhã muito simpaticas ,assim como o recepcionista da noite , o valet ,todos muito cordeais
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sandro

Liked: Cleanliness, staff & service
Quarto ótimo tamanho , limpo e roupas de cama excelente. O café da manhã honesto , mas nada de mais .
Stayed 1 night in Feb 2026
Verified

8/10 Good

clicia

Liked: Cleanliness, amenities
Equipe gentil mas o quarto um pouco antigo
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Bruno

Disliked: Staff & service, amenities
atendimento horrivel, entraram no quarto sem avisar, cafe de manha fraco e com péssimo atendimento
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Leandro

Liked: Staff & service, amenities
Disliked: Cleanliness
o quarto apresentava cheiro muito forte de fumo ou algum tipo de cigarro diferente...tentaram higienizar, mas ficou resquícios do cheiro ruim até no dia do check-out.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Flávia

Liked: Cleanliness, staff & service, amenities
A equipe é maravilhosa!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Teresa Maria

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado, com ótimo café da manhã e equipe excelente ! Funcionários gentis e atenciosos !
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jeis Maria

Liked: Cleanliness, staff & service, amenities
Quarto estava ótimo, equipe atenciosa. Gostei da estadia
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos bastante, todos muito atenciosos e a qualidade do quarto, café da manhã e localização muito boas.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cleiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, funcionarios muito solicitos, otimo cafe da manhã, otima localizacao
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

ONDINA MARIKO

Liked: Cleanliness, staff & service, amenities
Melhorar no café da manhã
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Marcus

O mercure vem se estabelecendo com qualidades basicas, e acomodacoes razoaveis em SP
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Foi reservado um quarto para três pessoas. A terceira ficaria no sofá cama, como anunciado. No entanto o sofá cama fica na sala e, nela, não havia ar condicionado. Mas o anúncio não fazia essa ressalva. Estava muito quente e era impossível dormir na sala. Foi necessário improvisar um colchão no chão do quarto e nós três tivemos que dormir de forma improvisada. Avalio como uma situação bastante grave, uma propaganda enganosa do que o apartamento oferece.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ida de fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao tomei cafe .
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Luiz Gustavo

Liked: Amenities
Disliked: Cleanliness, staff & service
Quarto perfeito, cafe da manhã uma bagunça, mesas sujas , nao tinha lugar para sentar , funcionários nao limpava as mesas que as pessoas tomaram café, so uma pessoa que fazia tudo , reposição demorada dos alimentos
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Otima localização, limpeza diaria, cafe da manha muito bom.
Stayed 14 nights in Oct 2025
Verified

4/10 Poor

Tiana

Disliked: Cleanliness, property conditions & facilities
Recepção
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condiciones regulares
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

eduardo cosac

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 1 night in Aug 2025