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Mercure Sao Paulo Moema Times Square

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Times Square

Yoga
Exterior
Minibar, in-room safe, laptop workspace, blackout curtains
Breakfast, lunch served; international cuisine, al fresco dining
Gazebo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000
  • Shopping Ibirapuera
    ‪11 min walk‬
  • Ibirapuera Park
    ‪16 min walk‬
  • Paulista Avenue
    ‪5 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪4 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Apartment, Kitchen

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Apartment, Kitchen

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 1 King Bed

Superior Apartment, 1 King Bed

Superior Apartment, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Single Beds

Superior Apartment, 2 Single Beds

Superior Apartment, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Tower

Minibar, in-room safe, laptop workspace, blackout curtains

Family Apartment, 2 Bedrooms, Kitchen, Tower

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Apartment, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Apartment, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Privilege, Apartment, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sao Paulo Moema Times Square

Hotel with a sauna, near Shopping Ibirapuera
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Mercure Sao Paulo Moema Times Square offers 112 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Mercure Sao Paulo Moema Times Square's great location gets high marks from our customers. During your stay, you'll be within walking distance of Shopping Ibirapuera. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Dell Arte Ristorante, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • 10 minutes by foot from Shopping Ibirapuera and a 3-minute drive from Ibirapuera Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mercure Sao Paulo Moema Times Square offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Mercure Sao Paulo Moema Times Square also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Dell Arte Ristorante - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Frans Cafe - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 50 for adults and BRL 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 74 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 95 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 50 for adults and BRL 50 for children
  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 74 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sao Paulo Times Square
Mercure Times
Mercure Times Hotel
Mercure Times Hotel Sao Paulo Square
Mercure Sao Paulo Times Square Hotel Brazil
Mercure Sao Paulo Times Square Hotel
Mercure Times Square Hotel
Mercure Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Moema Times Square Hotel
Mercure Moema Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Sao Paulo Moema Times Square São Paulo
Mercure Sao Paulo Moema Times Square Hotel São Paulo

Mercure Sao Paulo Moema Times Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lousiane

Stayed 5 nights in Mar 2025

8/10 Good

Mariana

Stayed 2 nights in Mar 2025

4/10 Poor

Augusto

Travelled with family
Liked: Cleanliness, room comfort

Problemas no acesso aos quartos e elevador!

Problemas recorrentes nas chaves trouxeram muitos transtornos a hospedagem! Entendemos perfeitamente a evolução do sistema de acesso aos quartos, mas precisam colocar pessoas dispostas a resolver os incidentes! Precisei subir e descer duas vezes para conseguir acesso ao meu apartamento!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Aprigio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel tipo flat com vários donos , barulho de reforma o dia todo , entrada do hotel pela garagem . Na verdade ele seria 3 estrelas
Stayed 2 nights in Feb 2025

10/10 Excellent

Erick

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

ELIZABETI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

SUZIMEIRE

Liked: Staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Geilton

Stayed 5 nights in Jan 2025

10/10 Excellent

Roberto M de

Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

8/10 Good

Siomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estada muito agradável

Stayed 9 nights in Dec 2024

2/10 Terrible

Steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is under construction. Very noisy. Not worth the cost.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Stayed 1 night in Dec 2024

2/10 Terrible

Christiane

Travelled with family
Disliked: Cleanliness

Decepção

Experiência pessoa desta vez…recepção do hotel em obras - confusão no check-in não havia quartos disponíveis - liberaram nosso quarto quase as 15:00 - onde estava marcado para as 14:00 Não nos comunicaram que a entrada seria por outro prédio…para chegar ao quarto tivemos que utilizar 2 elevadores - o primeiro nos levava até o subsolo - garagem - onde tivemos que pegar um segundo elevador que nos levava até ao quarto. Andava bastante de um elevador até o outro. Fora que o hotel estava lotado e para cada elevador ficávamos muito tempo esperando. Chegando ao quarto o mesmo estava com odor horrível - no banheiro estava exalando retorno de esgoto - cheio pessimo. Ligamos na recepção e nos informaram que no dia seguinte estariam verificando - fato este que não ocorreu. Serviço valet - apenas 2 funcionários para atender as 2 torres do hotel - impossivel oferecer um bom servico com uma demanda grande e com apenas 2 colaboradores… Ficamos muito decepcionados - primeira vez que tivemos muito contratempos neste hotel. Pessima estadia. O que era para ser un fds para relaxar e comemorar meu aniversário, se transformou só em aborrecimento e decepção com tantos problemas que o hotel nos apresentou.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dinael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom final de semana

Tudo muito agradável, confortável e limpo. Foi um ótima experiência
Stayed 3 nights in Dec 2024

6/10 Okay

Lars Karl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Molnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I hope they review the sofa bed.

We only stayed two nights, we didn't get to use the hotel's infrastructure. The service was very good, the room is spacious and well equipped and the shower is very good. The double bed is very comfortable, however, the sofa bed is very uncomfortable and not suitable for the amount paid for the stay. The couple settles in well, but their teenage son doesn't sleep well...
Stayed 2 nights in Nov 2024

2/10 Terrible

Vinicius l

Travelled with group
Stayed 3 nights in Nov 2024

10/10 Excellent

Giselle

Stayed 3 nights in Nov 2024

10/10 Excellent

Fátima Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

O hotel é excelente, confortavel, café da manhã muito bom, excelente atendimento. Minha unica ressalva é em relação à posição do papel higiênico no banheiro. Tem que ser contorcionista para pegar o papel sem levantar do sanitário.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O hotel é muito bom, mas é irritante o nível de barulho das camareiras de manhã. Ficam falando alto de uma ponta à outra do corredor e ainda com walkie talkie em volume alto. Impossível dormir entre 9h e 10h da manhã. Esse serviço precisa ser discreto e silencioso.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pablo

Stayed 1 night in Sep 2024

6/10 Okay

ANDRÉ BERNARDO

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed here in September of 2024. We had a twin bed room for 4 nights. The beds were rock hard and the pillows disappointing. But otherwise I was very satisfied with the hotel. The showers were great: plenty of hot water and good water pressure. It was a nice location with a nearby metro stop and a small grocery store close by. There was a small miscommunication where staff told us at checkin that breakfast was included but when we checked out they wanted to charge us for the 3 times we ate at the breakfast restaurant. They had to call a manager and it took some time but they ended up letting it go - we had the paper they gave us with our keys about breakfast being included.
Stayed 4 nights in Sep 2024