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Pampas Palace Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Pampas Palace Hotel

A spiral staircase with a modern design, featuring a series of concentric circles and metallic railings.
A modern reception area with a curved marble counter, a flat-screen TV displaying a menu, and a glass partition.
A tall hotel with a cylindrical shape and a sign reading "PAMPAS HOTEL".
A multi-level atrium with a central column, glass railings, and a ceiling with blue and red lights.
A buffet with various food items and a seating area with tables and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Barão de Maúa, 71, São Bernardo do Campo, SP, 09726000
  • Place, Cidade da Crianca
    ‪6 min walk‬
  • Place, Shopping Metropole
    ‪13 min walk‬
  • Place, Paco Municipal
    ‪13 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two single beds, a small table, a wall-mounted mirror, and a painting.

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A bedroom with a bed, bedside table, and a desk with a telephone.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a neatly made bed, a bedside table with a phone and papers, and two wall-mounted lamps.

Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a window with curtains.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

A hotel room with two single beds, a sofa, a painting on the wall, and a window with curtains.

Superior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Apartment

A hotel room with a large bed, bedside lamps, a round table, a chair, and a TV.

Honeymoon Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a TV, a bedside table, a window with curtains, and a wooden wardrobe.

Family Room, Multiple Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Slim Hotel Neo São Bernardo do Campo
Sao Bernardo do Campo Centro
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 124 reviews
The price is €55
includes taxes & fees
16 Aug - 17 Aug
Slim Hotel Neo São Bernardo do Campo

About this property

Pampas Palace Hotel

Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a children's pool are onsite.
Pampas Palace Hotel offers 159 accommodations with minibars. 32-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.
During your stay at Pampas Palace Hotel, you'll be within walking distance of Golden Square Shopping. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include 11 meeting rooms, laundry facilities, and an elevator
  • 12 minutes by foot from Golden Square Shopping and a 3-minute drive from Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib
Pampas Palace Hotel offers its guests a seasonal outdoor pool and a children's pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 11 meeting rooms available. The family-friendly Pampas Palace Hotel also features an arcade/game room, coffee/tea in a common area, and laundry facilities.

Smoking is allowed in designated areas at this 3-star São Bernardo do Campo hotel.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 11 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • The seasonal pool will open October 01 and close April 30.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pampas Palace Hotel Hotel
Pampas Palace Hotel São Bernardo do Campo
Pampas Palace Hotel Hotel São Bernardo do Campo

Pampas Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 301 reviews
Rating 8 - Good. 75 out of 301 reviews
Rating 6 - Okay. 38 out of 301 reviews
Rating 4 - Poor. 12 out of 301 reviews
Rating 2 - Terrible. 8 out of 301 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

CARLOS RENATO

Liked: Cleanliness, staff & service, amenities
Otimo hotel
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Mauro Bicicchi de

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a short stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Waltter

Liked: Cleanliness, staff & service, amenities
It was a great experience
Stayed 21 nights in Nov 2024
Verified review

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in great shape and bathroom not suitable for a hotel like this and price
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

Theo

Disliked: Property conditions & facilities
Outdated
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Anmarie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
DO NOT BOOK! The room was small. The towels were so harsh they scraped my body. The toilet paper was thin. There was no shampoo or toiletries of any kind. The bed was the worst, hardest mattress, almost not able to sleep on it. Hot water was hit or miss. The staff is the only thing that made it palatable.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é antigo, porem muito limpo. Café da manhã muito bom!! Senti falta de ducha higiênica no banheiro e secador de cabelo. São comodidades que aprecio.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O pessoal muito prestativo e atencioso.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jose roberto tiago

Liked: Cleanliness, staff & service, property conditions & facilities
Sim cafe muito bom . Estacionamento tranquilo. Hotel antigo mas bem conservado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Vânia

Liked: Cleanliness, staff & service, property conditions & facilities
Localização muito boa. Acomodações muito limpas e ótimo atendimento da equipe.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Maurício

Liked: Staff & service, property conditions & facilities
Não fomos à piscina. O banheiro poderia estar melhor higienizado. Os azulejos estavam um pouco sujos e o vaso sanitário poderia estar mais limpo externamente.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Hotel lindo, atendimento maravilhoso, limpo, super amplo, muito confortável. Viagem em família. Voltaremos com certeza.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto sujo. Ar condicionado antigo, luz entrando dentro do quarto as 5 da manha, pq a cortina tinha um rasgo gigante. Banheiro sujo.com bolor nos cantos. Para.abrir as portas.era uma chave das antigas mesmo. Nao estava satisfeito com a qualidade do.quarto, quando solicitei o cancelamento do quarto, e a funcionaria da recepção disse, que nao.tinha nada a se fazer pq ja havia feito o checkin. Fui obrigado pagar por um segundo quarto pois o quarto que eu estava que era supostamente para 5 pessoas, o ar condicionado só era funcional em 1 dos quartos. Sendo.assim fui obrigado a pagar por 1 outro quarto para que a familia recebesse o minimo.de conforto. Hotel super.antigo. Nao recomendo pra ninguem. Se vc quer uma boa experiencia de hospedagem nao tenha esse hotel como uma de suas escolhas.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

DAYANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Muito decepcionante, quarto era pra três pessoas foi pago pra isso, tinha uma cama de casal, e um sofá extremamente duro que puxava em baixo sem condições para dormir. Ar condicionado não funcionava passei muito calor no ambiente, era antigo e só fazia um enorme barulho. Só não solicitei a troca de quarto no ato pois chegamos muito tarde da praia em torno das 03h. Não recomendo experiência ruim!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

MAURICIO

Liked: Cleanliness, staff & service
Acho que os quartos deveriam ser modernizados Ar condicionado em especial Mas de modo geral muito bom
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Quartos antigos
Stayed 1 night in Dec 2025
Verified review

8/10 Good

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas uma diaria
Stayed 1 night in Nov 2025
Verified review

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado. Quarto simples, mas tem tudo o que a gente precisa. Bom café da manhã.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Fernanda C

Liked: Cleanliness, staff & service, amenities
Café da manhã bom
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Ideraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã na medida certa, atendimento bom e estacionamento amplo e fácil em área externa. Custo/benefício excelente para viagens de negócios.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Ótimo atendimento Cortesia Limpeza e arrumação Ótimo café da manhã
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

VALQUIRIA S

Liked: Cleanliness, staff & service, amenities
Quarto espaçoso, limpo e organizado. Café da manhã muito bom.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar!
Stayed 2 nights in Nov 2025