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The Westin Sao Paulo

4.0 star property

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Photo gallery for The Westin Sao Paulo

A spacious lobby with large windows, a green sofa, wicker chairs, and potted plants.
A modern high-rise building with multiple balconies, a rooftop pool, and a landscaped terrace.
A modern outdoor area with a seating arrangement and a vertical garden wall.
A modern interior with a curved reception desk, wooden shelving with plants, and a seating area with tables and chairs.
A modern hotel with a prominent 'WESTIN' sign, large glass windows, and a well-maintained outdoor area with a tree.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Ibiaté 86, Sao Paulo, 04530-040
  • Place, Ibirapuera Park
    ‪10 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪16 min walk‬
  • Place, Parque do Povo
    ‪4 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪40 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Corner

A hotel room with a large bed, a bedside table with a lamp, a small round table, and a view of the city through large windows.

Premium Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a flat-screen TV, and a view of the cityscape.

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, and a view of the city through large windows.

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a wooden accent wall, a view of the city, and a bedside table with a lamp.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a large bed, a desk, and a view of the city.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

A modern hotel room with a wooden headboard, a large bed with white linens, two bedside tables with lamps, and a large window with blinds.

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Westin Sao Paulo

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services.
The Westin Sao Paulo offers 187 air-conditioned accommodations with complimentary bottled water. 55-inch Smart televisions come with cable channels. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Guests can make use of the in-room coffee/tea makers and minibars.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at The Westin Sao Paulo, you'll be within walking distance of Ibirapuera Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Ibirapuera Park and a few minutes from Rua Augusta
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin Sao Paulo offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Westin Sao Paulo also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Westin Sao Paulo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 75 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; BRL 159 to 159 for adults and BRL 65 to 65 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 138 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 15.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 159 to 159 for adults, and BRL 65 to 65 for children
  • Covered valet parking fee: BRL 75 per day
  • Pet fee: BRL 138 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin Sao Paulo Hotel
The Westin Sao Paulo Sao Paulo
The Westin Sao Paulo Hotel Sao Paulo

The Westin Sao Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 140 reviews
Rating 8 - Good. 14 out of 140 reviews
Rating 6 - Okay. 7 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. I enjoyed my stay. I am going back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

ROBERTO FRANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guillermo

Great location; Great stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the hotel was extremely clean and modern.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok0
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities
New hotel and great service and location
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Karla F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and new but they forget usually towels or bath robe or sonething
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, great staff and location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We loved our stay, the hotel is brand new and they told us we were the second guests staying in the room. Staff is friendly and the room is spacious and clean. The restaurant also has delicious food. We will definitely be back.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

MARCELLO O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Staff & service
Average hotel, small room, decor tacky and most of the staff useless
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Sorin

Disliked: Staff & service
a shame to the Westin brand . not near network standards, unprofessional staff , exaggerated prices , very small rooms .
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Adriano

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would like to share some feedback regarding my recent stay in room 313, as the experience was unfortunately quite disappointing. I made the reservation through Hotels.com, as I typically do when travelling, often several times per month. I am therefore quite familiar with hotels positioned in the same category as yours and normally have very positive experiences. However, several aspects of this stay were surprising: • Upon entering the room, I noticed that the bed was extremely small, likely the smallest double bed I have encountered in a hotel of this category. When I contacted reception, I was informed that I should have paid closer attention to the bed type during booking. I was offered a room with two separate beds, which unfortunately does not work when travelling with my wife for a romantic stay. • The room appeared to be adapted for accessibility needs, which I fully respect and appreciate as an important feature. However, this was not required in our case and it significantly reduced the usable space in the shower. • There were also no convenient power outlets on the left side of the bed or near the workspace for charging devices. In order to charge my phone or laptop, I had to unplug the bedside lamp and the desk lamp, which is quite inconvenient for a modern hotel room. These are relatively basic functional aspects that one would not expect to encounter in a hotel of your brand’s reputation, especially considering that the property is relatively new and pos
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Equipe sem preparo. O hotel rtem caracteristicas de um apart hotel. Equipe muito pouco qualificada. Servicos deixam a desejar. Seria um hotel para 3 estrelas.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excepcional
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

mude

Liked: Cleanliness, amenities
Disliked: Staff & service
-quarto limpo -banheiro alagou mais de uma vez -tivemos que receber manutenção meia noite com aspirador de esgoto para resolver quando poderiam já no primeiro contato sobre o caso terem nos trocado de quarto uma ver que o hotel não estava lotado -achei o hotel lindocom potencial, porem equipe muito despreparada, demais! -o rapaz carregado de malas foi o melhor, sabia mis que pessoal da recepção -no restaurante a recepcionista Simone completamente rude, mal educada, grosseira. nunca tinha passado por uma situação parecida em nenhum hotel do mundo...respondeu de forma ríspida e agressiva e ainda foi irônica -de tudo achei o restaurante no quesito atendimento dos garçons, cozinheiro (ovos, omeletes) e a recepcionista o ponto mais critico do hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

CAIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel entrega bastante . Apesar de pequeno é muito funcional e confortável ! O staff é excelente , muito bem treinado ! O café da manhã incrível . Piscina leva o sol da tarde . Academia nota mil.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, cama excelente. Funcionários atenciosos.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muito novo
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tive uma experiência agradável no Westin, mas nada que realmente surpreenda. O hotel é bem localizado, relativamente novo e, no geral, confortável, porém apresenta alguns problemas pontuais. Logo no check-in havia uma fila bastante longa, evidenciando uma clara falta de funcionários para atender toda a demanda naquele momento. Ainda assim, é justo dizer que todos foram bastante atenciosos durante o atendimento. O minibar é bastante limitado e a cama, na minha opinião, poderia ser mais confortável. Um ponto que considero especialmente negativo é o sistema de entretenimento do quarto: simplesmente não é possível espelhar o celular na televisão, e o hotel tampouco oferece uma solução como Chromecast ou algo similar — algo que considero essencial em um hotel recém-inaugurado. No fim das contas, trata-se de um bom hotel, bem localizado e agradável, mas que ainda carece de alguns ajustes para realmente surpreender.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

fabio

Liked: Cleanliness, property conditions & facilities
A equipe de garçons do restaurantes (2o piso) não são simpáticos / cordiais. Apenas a gerência… esquece da comida que pedimos, não perceber as necessidades. Bem fraco!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Raquel Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
localização excelente porém achei que a academia deixou a desejar, poucos aparelhos e pouco espaço. a televisão do meu quarto não estava funcionando.falhando e emperrando o tempo todo. apto 1220
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Localização
Stayed 2 nights in Mar 2026