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ANA Crowne Plaza Chitose by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Chitose by IHG

Courtyard
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite, 2 Double Beds, Balcony (Wing Building)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Place, Chitose Salmon Aquarium
    ‪14 min walk‬
  • Place, Aoba Park
    ‪19 min walk‬
  • Place, New Chitose Airport Onsen
    ‪8 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

Premium Room, 2 Single Beds (up to 3 guests)

Premium Room, 2 Single Beds (up to 3 guests)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Double Beds, Balcony (Wing Building)

Junior Suite, 2 Double Beds, Balcony (Wing Building)

Junior Suite, 2 Double Beds, Balcony (Wing Building)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 885 reviews
The price is €74
8 Mar - 9 Mar
JR Inn Chitose

About this property

ANA Crowne Plaza Chitose by IHG

Hotel with 2 restaurants, near Aoba Park
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and dry cleaning.
ANA Crowne Plaza Chitose by IHG offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ANA Crowne Plaza Chitose by IHG. During your stay, you'll be within walking distance of Aoba Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at HASKAP The Garden, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the proximity to the airport
  • Just a 2-minute drive from Aoba Park and 6 minutes from Doraemon Wakuwaku Sky Park
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chitose hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Astral - This bar serves light fare only. Open daily.
The Park Bar - This sports bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,400 for adults and JPY 1,700 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Astral
  • HASKAP The Garden
  • Shikotsu Robata Grill
  • The Park Bar

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 11 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3400 for adults and JPY 1700 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 274 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

KYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory man hong

Stayed 1 night in Nov 2025

6/10 Okay

SATSUKI

Travelled with family
Liked: Cleanliness
お部屋は綺麗でしたが、プレミアムツインという扱いで1万4千円は正直高すぎると思った。アメニティも少なかった。チェックインと時のフロント男性の対応はとても良かったが、チェックアウトの時の女性の対応が無愛想でびっくりしました。
Stayed 1 night in Nov 2025

10/10 Excellent

Li

Stayed 1 night in Nov 2025

10/10 Excellent

Cong

Stayed 3 nights in Oct 2025

10/10 Excellent

BEAK

Stayed 3 nights in Oct 2025

10/10 Excellent

JIN

Thank you^^
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed that they did not have the ramen broth that is the best. They had miso and onion. Please bring back that broth
Stayed 1 night in Oct 2025

10/10 Excellent

takayori

Stayed 1 night in Oct 2025

10/10 Excellent

Chun Hoy

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. It was the perfect way to end our trip. There was plenty of space for our four suitcases, everything was clean, and we had a lovely view from the 10th floor. The breakfast buffet was quite good as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Keiji

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

kyezin

Stayed 6 nights in Jul 2025

10/10 Excellent

hiroaki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SHUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル自体は満足ですが
Stayed 1 night in Jul 2025

8/10 Good

chia cheng

Stayed 1 night in Jul 2025

10/10 Excellent

Jayan

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was fairly close walk from train station
Stayed 1 night in Jun 2025

10/10 Excellent

JUNGHWAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Stayed 2 nights in Jun 2025

8/10 Good

Hing Yin G

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Teresa

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great service. They helped me with my rental car issue! I will stay here again. Very comfortable rooms. Delicious breakfast. Good location. Nice start to trip in Hokkaido.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and quiet, the rooms were nice and bathrooms clean. Only downside is for me the pillows were way to soft, but just a minor issue
Stayed 1 night in May 2025

4/10 Poor

John

Liked: Cleanliness
Tried to check in at 2pm but told it was a 3pm check in unless I paid an Early Check in fee of $50....
Stayed 1 night in May 2025