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Air Terminal Hotel

Property class: 3

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Photo gallery for Air Terminal Hotel

Exterior
Lobby
Deluxe Double Room, Non Smoking
Hot springs
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Doraemon Wakuwaku Sky Park
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪41 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

View all photos for Deluxe Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(116 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Single Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

  • Sleeps 4

Similar properties

Lobby
Portom International Hokkaido
Chitose
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 361 reviews
The price is €189
31 May - 1 Jun
Portom International Hokkaido

About this property

Air Terminal Hotel

This hotel features a full-service spa, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport, and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa, and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1417 reviews
Rating 8 - Good. 465 out of 1417 reviews
Rating 6 - Okay. 130 out of 1417 reviews
Rating 4 - Poor. 41 out of 1417 reviews
Rating 2 - Terrible. 20 out of 1417 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent and the room was very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Convenient location in the airport after 24 hour travel day. The room was small, but comfortable. Great breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Erika

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical location and great view of the main runway
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pleasant airport hotel I've ever used.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So convenient to not have to leave the airport. Check-in was easy, rooms nice and breakfast amazing. Also get access to the Onsen in the airport, which is hard to find, but a fun perk.
Stayed 1 night in Jan 2026

8/10 Good

Christ

Liked: Cleanliness, staff & service
Extremely friendly staff extremely convenient
Stayed 1 night in Jan 2026

8/10 Good

Domini

Travelled with family
Liked: Cleanliness, amenities
Love the convenience of this hotel and the breakfasts. The rooms are basic, but the bed are comfortable. Staff is very friendly too
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

8/10 Good

Yuen Yin Alicia

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great spot if you're connecting to somewhere else outside of Sapporo. Hotel is super accessible from the airport check in counters, rooms are solid, no complaints. Complimentary breakfast and onsen pass are awesome. Direct walkway connection to the "mall" style area was a huge plus. Made our long travel day more tolerable as we had our Niseko bus shuttle going out the following morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Geena

Stayed 1 night in Jan 2026

10/10 Excellent

WAH LEN ANDREW

Stayed 1 night in Jan 2026

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026

4/10 Poor

Anthony

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Beds were very hard and uncomfortable. Breakfast was terrible Bacon sausages eggs all cold. If I was the Chef I would be ashamed of providing a meal like this.
Stayed 1 night in Jan 2026

10/10 Excellent

Zulkifli

Stayed 1 night in Jan 2026

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to use while traveling. Breakfast was delicious and wide variety of food options.
Stayed 2 nights in Jan 2026

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great to have a nice room after a long flight from the States
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward, Telluride

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Jan 2026

8/10 Good

alan

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
So convenient I stayed here before taking the Hokkaido Resort Liner bus which was on the same level.
Stayed 1 night in Jan 2026

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026