Air Terminal Hotel

3.0 star property

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Photo gallery for Air Terminal Hotel

Exterior
Lobby
Hot springs
Deluxe Twin Room, Non Smoking
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

Double Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room, Non Smoking

9.2 out of 10
Wonderful
(91 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Air Terminal Hotel

Hot springs hotel with a full-service spa connected to the airport in Chitose
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport, and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa, and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the breakfast and the location
  • Steps from New Chitose Airport Onsen and 6 minutes by foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1214 reviews
Rating 8 - Good. 401 out of 1214 reviews
Rating 6 - Okay. 111 out of 1214 reviews
Rating 4 - Poor. 34 out of 1214 reviews
Rating 2 - Terrible. 13 out of 1214 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Everything is quite dated. Carpet everywhere that smells a bit of cigarette smoke, air conditioning didn’t really work. Beds were a bit lumpy
Stayed 1 night in Jun 2025

8/10 Good

Fong Kam, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location. Walking distance from domestics airlines departure. Can enjoy free hot spring.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn, HONOLULU

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... super convenient and very comfortable with great shopping.
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, amenities
Hotel needs a refresh and we had a hard time finding it, but once we did it was convenient for us.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here the night before an early flight. Reliably clean and comfortable, with a warm welcome.
Stayed 1 night in May 2025

6/10 Okay

Kozue

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay, but parking was inconvenient. We had a hard time dropping off my family.
Stayed 1 night in May 2025

8/10 Good

KWONG C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for air passengers, especially those taking domestic flights, as it is inside the domestic Terminal.
Stayed 1 night in May 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, close to the airport gate.
Stayed 1 night in May 2025

8/10 Good

Charles, KAILUA KONA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for flying out of Saporro because of the distance between Chitose and Saporro.
Stayed 1 night in May 2025

10/10 Excellent

Marta, Fords

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and location
Stayed 1 night in May 2025

8/10 Good

chas, KAILUA KONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff helpful couldn’t check in early so they kept my luggage at the hotel and delivered it to my room. Area around the hotel had a large shopping mall.
Stayed 1 night in May 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Amenities
Good size modern room. Very quiet. Lovely breakfast area with an amazing choice of food.
Stayed 1 night in May 2025

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at an airport hotel and this did not disappoint at all. Rooms were surprisingly spacious, clean, and comfortable. We were assigned two rooms side by side which was much appreciated. The buffet breakfast was a great start before our morning flight. Would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Amenities
Great for early flight and shopping in air terminal.
Stayed 1 night in May 2025

8/10 Good

Jeong-Ho, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Direct access to the air terminal.
Stayed 1 night in May 2025

8/10 Good

Mully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to arrivals terminal.

This hotel is right in the airport it is very convenient for overnight stay. The hotel rooms are basic but clean. The breakfast that is included with the room is excellent.
Stayed 1 night in Mar 2025

8/10 Good

Aqiylah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super convenient. For a quick overnight stay and not have to leave the airport was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Athanasios

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Alan, HILLSBOROUGH

Disliked: Staff & service, property conditions & facilities
Only recommends if you have an early morning flight
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTABLE AIRPORT HOTEL

Comfortable all around with a good bed. Perfect place to stay before a flight. I highly recommend this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in the airport terminal. Front desk staff helpful with forwarding luggage. Included Onsen use and breakfast. Great bargain.
Stayed 1 night in Apr 2025

6/10 Okay

Choy

Travelled with family
Liked: Cleanliness, staff & service
It's very convenient if you are arriving late and want to rest before continuing your journey for the next day. The furnishings and room looks dated, but you can see the effort put in by the staff to keep it clean. Check in was fast and effortless too.
Stayed 1 night in Apr 2025