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Comfort Hotel Sapporo Susukino

3.0 star property

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Photo gallery for Comfort Hotel Sapporo Susukino

Free daily buffet breakfast
Standard Room, 2 Single Beds, Non Smoking
Property amenity
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805
  • Tanukikoji Shopping Street
    ‪2 min walk‬
  • Nijo Market
    ‪3 min walk‬
  • Odori Park
    ‪16 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Sapporo Susukino

Hotel with free breakfast, a short walk to Tanukikoji Shopping Street
This hotel features self parking, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite.
Comfort Hotel Sapporo Susukino offers 152 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Comfort Hotel Sapporo Susukino. During your stay, you're just a quick walk from Tanukikoji Shopping Street. You'll find features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and a computer
  • Just a 3-minute walk from Tanukikoji Shopping Street and 6 minutes by foot from Nijo Market
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Hotel Sapporo Susukino also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sapporo hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Sapporo Susukino
Comfort Sapporo Susukino
Comfort Hotel Sapporo Susukino Hotel
Comfort Hotel Sapporo Susukino Sapporo
Comfort Hotel Sapporo Susukino Hotel Sapporo

Comfort Hotel Sapporo Susukino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 196 reviews
Rating 8 - Good. 49 out of 196 reviews
Rating 6 - Okay. 8 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 1 out of 196 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ioanna

Great location, free breakfast super convenient, people super polite!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
complimentary breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Jerusha, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Bruce, Paddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, lovely complimentary breakfast, neat tidy rooms, helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast okay and no need to bother
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money valuable
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pete, Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Front desk staff were able to speak English.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

We like the hotel, very convenient. Next to subway station, the airport bus stop about 15mins walk. You can go to airport either by train or bus; Odori park about 20mins walk - there is Sapporo summer beer festival now: food and beers, so fun. Tanukikoji shopping street around 7mins walk, a lot of shopping, food. Convenient store 2mins walk from the hotel. Hotel room isn’t too small, we had 3 beds, clean, has everything we need for the room. Breakfast wasn’t a lot of choices but it’s free. Price and location are great, we will stay here again when we visit Sapporo.
Stayed 2 nights in Jul 2024

10/10 Excellent

TODD ALLEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical, convenient, and clean. Ideal amenities for those that prefer sightseeing.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hueyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast, big size room and the excellent service.
Stayed 5 nights in Jul 2024

10/10 Excellent

Low Poh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel at good location. Near to but not far from the more crowded area. About 5-7min walk to Susukino station and nice food. Hotel staff friendly, room is clean with bathtub and hotel provide free breakfast (simple and nice) and drinks during the day. It’s a small hotel, fuss free and straightforward check-in and check-out process.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cuong

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and staff was so friendly. Great and convenient location with lots of shopping and dining options within walking distance. Complimentary breakfast was a great way to start your day.
Stayed 3 nights in Sep 2023

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2023

10/10 Excellent

Gareth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel - friendly and accommodating staff, comfortable beds and very accessible for many of the Sapporo sights (including the snow festival). Good access to bars and restaurants nearby. The complimentary breakfast was excellent quality and - for me - was the icing on the cake.
Stayed 2 nights in Feb 2023

10/10 Excellent

Wee Long

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Great value for money and convenient location.
Stayed 1 night in Dec 2022

10/10 Excellent

Richard, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Susukino but a half block from the main street so relatively quiet. Subway stop is right outside the front door. Breakfast is alright; nothing fancy but adequate. So many great options for breakfast in the area so we opted to eat outside of the hotel almost everyday. Highly recommend

10/10 Excellent

MikeMac

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, nice location. Breakfast was pretty good, but the space was not big enough for how busy the hotel was.
Stayed 3 nights in Feb 2020