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Comfort Hotel Sapporo Susukino

3.0 star property

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Photo gallery for Comfort Hotel Sapporo Susukino

Reception
Exterior
Property amenity
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪3 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Room amenity

Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Air-conditioning
4.4 out of 5, Excellent, 646 reviews
The price is €79
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SAPPORO HOTEL by GRANBELL

About this property

Comfort Hotel Sapporo Susukino

This hotel features self parking, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in, and a front-desk safe.
Comfort Hotel Sapporo Susukino offers 152 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Comfort Hotel Sapporo Susukino. During your stay, you're just a quick walk from Tanukikoji Shopping Street. You'll find features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Just a 4-minute walk from Tanukikoji Shopping Street and 5 minutes by foot from Nijo Market
Free breakfast is served daily. WiFi is free in public spaces. Comfort Hotel Sapporo Susukino also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sapporo hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Sapporo Susukino

Comfort Sapporo Susukino

Comfort Hotel Sapporo Susukino Hotel

Comfort Hotel Sapporo Susukino Sapporo

Comfort Hotel Sapporo Susukino Hotel Sapporo

Comfort Hotel Sapporo Susukino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 256 reviews
Rating 8 - Good. 67 out of 256 reviews
Rating 6 - Okay. 9 out of 256 reviews
Rating 4 - Poor. 4 out of 256 reviews
Rating 2 - Terrible. 1 out of 256 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Landen

Stayed 8 nights in Jan 2026

10/10 Excellent

Sau, MARKHAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super!
Stayed 4 nights in Jan 2026

10/10 Excellent

Wilkins

Travelled with family
Comfortable room and good breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the money. Convenient location.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel in Sapporo! Right above one minor station, 2 blocks away from Susukino station (which is continuous underground to Odori and Sapporo stations). Breakfast above average, available rooms way above average size (for Japan), and overall very comfortable place with great staff.
Stayed 7 nights in Dec 2025

8/10 Good

Yuk Kwan

Liked: Cleanliness, staff & service
The room was big, clean and comfortable. Breakfast was ok; all-day coffee and tea was a plus. Susukino subway station's right outside the hotel. Super convenient. I'd stay here again if I'm ever back in Sapporo.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joel, ORINDA

N
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce, Paddington

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite hotels in Sapporo, rooms are new neat and clean, comfortable bed. Breakfasts are great with a nice selection
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, clean room, nice bed and hearty breakfast. Polite staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious for Japan standard. The front desk staffs are friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service from front desk and breakfast staff. Breakfast was good and hearty like a home cook meal. Room is clean when we checked in. Was maintained during our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice with a good selection of items. This hotel is near to several subway stations, very convenient.
Stayed 8 nights in Sep 2025

10/10 Excellent

dancy

Stayed 1 night in Jul 2025

10/10 Excellent

Yongyu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price.
Stayed 3 nights in Jun 2025

8/10 Good

Mable A

Liked: Cleanliness, property conditions & facilities
I had a pleasant experience at this hotel. It was clean, and the staff were polite and friendly. The breakfast was also a nice touch and quite enjoyable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren, Coorparoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice breakfast Very good location
Stayed 5 nights in Apr 2025

6/10 Okay

Charlie, Bang Bua Thong

Travelled with family
Liked: Staff & service
I really enjoy and happy with my room but Susukino area is too dangerous.
Stayed 14 nights in Mar 2025

10/10 Excellent

Saki

Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast. Room is clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ioanna

Great location, free breakfast super convenient, people super polite!
Stayed 4 nights in Feb 2025