See all properties

Grids Premium Hotel Otaru

4.0 star property

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Sauna, steam room
Restaurant
Lobby
Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Compact Twin Room

A hotel room with two beds, a small table, a nightstand, and a window with curtains.

Compact Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Maisonnette Double Room

A compact hotel room with a bed, a small table, a sofa, a built-in TV, a ladder leading to a window, and a view of buildings and hills.

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a window with a view of buildings, and a curtain.

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room (3 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room (3 guests)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for English: Superior Twin Room (3 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

English: Superior Twin Room (3 guests)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room (2 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room (2 guests)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for English: Superior Twin Room (2 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Hollywood Twin Room - Non-Smoking

Compact Hollywood Twin Room - Non-Smoking

Compact Hollywood Twin Room - Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Maisonnette Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free Wi-Fi

Similar properties

Bar (on property)
Granbell Hotel Otaru
Otaru
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 103 reviews
The price is €101
29 Jun - 30 Jun
Granbell Hotel Otaru

About this property

Grids Premium Hotel Otaru

Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services, and laundry facilities.
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Grids Premium Hotel Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Bank of Japan Museum and 5 minutes by foot from Sakaimachi Street
There's a restaurant on site. WiFi is free in public spaces. Grids Premium Hotel Otaru offers its guests a full-service spa. Spa services, a vending machine, and concierge services are also featured at Grids Premium Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
ご朝食会場「NOSHH」 - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Premium Otaru Otaru

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 447 reviews
Rating 8 - Good. 130 out of 447 reviews
Rating 6 - Okay. 25 out of 447 reviews
Rating 4 - Poor. 9 out of 447 reviews
Rating 2 - Terrible. 3 out of 447 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities
Nice room, clean, great staff, excellent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aliza

Liked: Cleanliness, amenities, property conditions & facilities
A stylish hip hotel in the center of town with a great rooftop onsen. Amenities were great and the breakfast was delicious. Staff was kind and attentive as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ehud

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing rooftop onsen with indoor and outdoor pools and sauna. Good breakfast.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shih-Ping

Liked: Cleanliness, staff & service, amenities
A compact and modern hotel with very pleasant and helpful front desk staff, including an intern. The breakfast is tasty.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience of staying this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, it would be nice to be able to charge breakfast to my room. A little bit of a process. Traditional onsen, no tattoos was kind of a bummer but I understand and respect the tradition of the country.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Chee Yeu

Liked: Cleanliness, property conditions & facilities
The location and breakfast are good but the check-in and out rule is too strict.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location hotel

Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vincci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness
Super
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shuk Yee Rita

Liked: Cleanliness, staff & service, amenities
Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Atsuko

Liked: Amenities
Nice staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yen Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for short stay Otaru.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miao-Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

good spacious hotel, location is good. Breakfast with variety of choices, worth to try as not many breakfast available around. overall is good experience
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Wing Ho Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

YOON SEOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025